1. Dave Denbigh
Manchester
dave.denbigh@experian.com - 0750 8045489
WORK EXPERIENCE
Assistent team manager
Aegis global outsourcing company for Experian credit expert - Manchester - September 2014 to Present
Helping customers to understand there credit report and score,
Cancelling accounts at the request of customers calling in,
Ascertaining customer past and future needs for credit and there report
Tailoring a cheaper and alternative product around customers needs.
Coaching/providing support to other agents should they need help at the request of team managers.
Managing teams as stand in for a manager, checking stats and QC and ensurig that Agent performance is high.
Sales assistant
Unicom - March 2014 to April 2014
Utilising data sheets to contact existing customers to offer products at a cheaper price.
Keeping paperwork in a organised manner.
Keeping a professional and polite phone manner.
Voluntary Teaching Assistant
St Barnabas C of E Academy - 2012 to 2013
Helped in setting up classrooms at the start of the day.
• Worked with teachers to help children during lessons.
• Worked 1-1 with students to individually read and practice key words and spelling.
• Taken own session of small groups of children to teach music.
• Supervising children in different activities when working outside of classroom.
Machine operator/Line leader
Bensons components - Manchester - August 2011 to February 2012
Operating 3-4 different machines of various types for certain criteria.
• Worked in a 2-3 man team of which was often supervising.
• Worked to specific deadlines and criteria depending on job type and customer preference.
• Ensuring correct figures and amounts done to each job type.
Machine Operator/ Labourer
Easeserve Ltd - March 2006 to May 2011
Operating industrial machines cutting metals for fabrication.
• Ensuring a high level of accuracy.
• Accurately following instructions to minimise waste.
• Delegating tasks to team of 2- 4 labourers.
• Operating fork lift trucks and distributing pallets in workplace.
• Maintaining a safe working environment.
Warehouse Operative

2. Greggs the bakery - Manchester - March 2005 to March 2006
Sorting waste returning from retail units.
• Cleaning of bakery.
• Responsible for maintaining a hygienic working environment and equipment.
• Warehouse work including sorting stock and picking orders.
Sorting items for sending out to the Greggs stores i, e cleaning products.
Machine operator
K2 Direct - Manchester - October 2002 to February 2005
Sorting mail by postal code and bagging accordingly.
• Moving stock around warehouse for distribution.
Ensuring machines are working and keeping them filled with correct mail
EDUCATION
NVQ LVL 1 - 2 in Hospitality and catering
City and Guilds/Spring skills - Manchester
2000 to 2002
GCSE in Maths C
Wright Robinson Sports College - Manchester
1996 to 2000
GCSE in English Lit B
Wright Robinson Sports College - Manchester
1995 to 2000
GCSE in Engliah Language C
Wright Robinson Sports College - Manchester
1995 to 2000
GCSE in Science double foundation B,B
Wright Robinson Sports College - Manchester
1995 to 2000
ADDITIONAL INFORMATION
SKILLS
Trained FLT driver, Inventory Management, Teaching assistant, Customer friendly, Supervisory/People skills,
Machine operator.
Key skills
Proficient operator of Industrial Bow Saw, Hydraulic Punch and Industrial Pillar Drill.
Excellent communication skills developed by supervising team of labourers and call centre work.
Accurately cutting materials to precise tolerances.
Fork Lift Truck Operator.
Trained Computer Programmer.
Voluntary Teaching Assistant of different age groups.

3. Call centre experience both inbound and outbound.
Coaching and training on the job of other team members
Supervisory and team leader experience.