1. Eman Danial, BA, CPC
6633 Glenallen Ave.
Solon, OH 44139
(440) 829-7523
efdanial@yahoo.com
http://www.linkedin.com/in/emandanialexperiencedadminist/
CAREER SUMMARY
Experienced Administrative Coordinator. Handle simultaneous projects in a fast paced environment.
Proactive “doer”. Work well both in self-managed and team-based environments. History of assuming
new positions with elevated responsibilities. Key skills include:
• Administrative Support • Organizational Skills
• Computer Skills • Problem Identification & Solving
• Travel Arrangements
• Trained EPIC Super User
• Customer Service
• Bookkeeping & Payroll
• Bilingual: English and Arabic
• Medical Billing & Reimbursement
• Work well under pressure & meet deadlines
• AR Management and Denial Analysis
PROFESSIONAL EXPERIENCE
Cleveland Clinic, Main Campus, Cleveland, OH 2014 - 2015
Administrative Assistant III
Heart Failure Section – Cardiovascular Medicine Department
Provide administrative support to the Vice-Chairman of Cardiovascular Medicine Department / Section
Head of Heart Failure, Heart and Vascular Institute.
• Coordinate office management activities, compile and prepare confidential and sensitive
documents.
• Read and screen incoming correspondence and reports; make preliminary assessment of the
importance of materials and organize documents; handle some matters personally and forward
appropriate materials to the physician and/or staff.
• Receive and screen incoming calls and visitors, determine which are priority matters and alert the
physician accordingly.
• Coordinate and facilitate the physician’s calendar – plan and schedule meetings, teleconferences
and travel.
• Compose letters, reports, and memorandums.
• Transcribe dictation on technical and confidential matters as required by the physician.
2. Eman Danial (440) 829-7523 - 2 -
• Transmit directives, instructions and assignments as liaison between the physician and others and
follow up on status of assignments to ensure deadlines are met.
• Operate computers to produce a variety of documents and charts in final form.
• Prepare agenda and collect materials for meetings, speeches, and conferences.
• Review, proofread, and edit documents prepared for the physician’s signature.
• Make domestic and foreign travel arrangements; prepare itineraries; prepare and compile travel
vouchers and maintain all travel records.
• Process expense reports and invoices including international and domestic travel expenses.
• Set up and maintain office files and keep correspondence and reports available for reference.
Improved office efficiency by implementing color-coded filing system.
Cleveland Clinic, Main Campus, Cleveland, OH 2012 - 2014
Administrative Program Coordinator II
Critical Response and Resuscitation – Center for Critical Care
Provided administrative support to the Chairman and the department Acted as liaison with governance
committees and Board members. Led / coordinated multiple committee projects.
• Coordinated training and on-boarding for contracted Emergency Medical Team members
• Assisted in standardizing of Rapid Response processes among Main Campus and Regional
Hospitals departments
• Developed and maintained database to collect Rapid Response Medical Emergency Events’
information for process improvement
• Established department Standard Operating Procedure and Staff Orientation Manual
• Identified operational improvement opportunities, which resulted in a more efficient and time
reduction process for activating emergency response teams
• Processed and reconciled monthly physicians’ supplemental pay and maintained spreadsheet files
• Coordinated project prioritization and assisted with policy and initiative implementation
• Assisted with scheduling, coordination, preparation, and communication of department meetings
• Attended committee meetings, recorded key outcomes, performed and /or followed up on action
items
• Handled travel arrangements, itinerary, invoice and expense reporting
• Assisted with Joint Commission and CMS survey preparations
• Maintained and updated Licenses and Certification (ACLS, BLS, PALS, and NRPS) for Teams
Members
Fairview Hospital Pain Management, Cleveland, OH 2008 - 2012
Office and Billing Manager
Managed staff performance, administration of hospital personnel policies and department budget
controls.
3. Eman Danial (440) 829-7523 - 3 -
• Established community lectures, publications, and education programs that promoted Westgate
Pain Management physicians and Fairview Hospital Pain Management Department to the
community and referral agents
• Worked closely with hospital departments for the betterment of communications and processes of
the Pain Management Department
• Worked with clinical equipment vendors to advance programs related to Pain Management
• Established Pain Management clinic for cancer patients at the Moll Center
• EPIC (EMR) Super User: Ambulatory, Cadence, Prelude, OPTIME (trained both physicians & staff)
Great Lakes Pain Management, Willoughby, OH 2006 - 2008
Office, Billing & Reimbursement Manager
Established two new practices and managed all aspects of daily office processes.
• Found office location, purchased furniture and equipment, set up contracts for medical waste
disposal, laundry services and telecommunications among other services
• Handled medical staff insurance credentialing and maintained contract files
• Purchased and set up the Practice Management, EMR, Billing Programs, and trained employees
• Achieved 100% accuracy in claims submission and timely filing
• Developed manual for all business office procedures and policies. Participated in planning,
preparation, implementation, and monitoring of all operational budgets and related financial
activities. Interacted with patients and insurances to resolve billing inquiries
• Coordinated marketing events and activities
Euclid Hospital Pain Management, Euclid, OH 2005 - 2006
Administrative Department Coordinator I
Coordinated, trained, and supervised workflow of administrative/clerical area. Liaison/resource to
hospital committees. Helped develop and monitor quality improvement programs and customer
satisfaction initiatives. Participated in planning of daily fiscal operations.
John I. Biskind, MD, & University Primary Care Practices, Beachwood 1986 - 2005
Office, Billing & Reimbursement Manager
EDUCATION, TRAINING & TECHNICAL SKILLS
Bachelor of Arts (BA) - University of Cairo, Cairo, Egypt
Certified Professional Coder (CPC) - American Academy of Professional Coders
Professional Development: Risk Management, Peer Facilitator, Project Management,
Emotional Intelligence 2.0
