1. In The Course:Effective CommunicationForToday'sLeader,IChose Question2.
How oftendoyouthinkleadersandcollaboratorsof workteamsuse assertive communication?
Assertive Communication
discussionposted2daysago by DrDebbieWilliaams
Thisis an extremelyrelevanttopic,especiallyintoday'senvironment,where womenare seenasbeing
too aggressive ortryingtotake the place of a man, whenbeingassertive.We are oftenreferredtoina
derogatorymannerif we state the facts and try to rectifysituations.Ifeel we have the extrapressureof
havingto be overlyadeptinorderto be takenseriously.Icouldgoon,but since thisisa discussion,I
wouldlike verymuchtoreadyour input.
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EvaluationOf Topic- Effective CommunicationforToday'sLeader
Title:My interpersonalcommunicationplan
Objective:ToclassifyhowIcommunicate throughaself-diagnosis,withthe objectiveof designingan
actionplanto improve some of the areasthat couldbe improved.
Self-diagnosistable
Behavior Yes/No
1. I seekadequate blocksof time toengage inpeaceful dialoguetosolve conflictsinaproductive way.
Yes
2. 2. I usuallycommunicate clearly,directly,andrespectfullywithmybossesand/ordirectors. Yes
3. I usuallycommunicate clearly,directly,andrespectfullywithmyco-workers. Yes
4. I usuallylistencarefullyandrespectfullytounderstandmymanagersand/ordirectors.Yes
5. I usuallylistencarefullyandrespectfullysoIcan understand myco-workers. Yes
6. At work meetings,Itryto listencarefully,withunderstandingandrespectforall involved. Yes
7. I set aside periodsof time toestablishmygoalsandevaluate myperformance. Yes
8. I dedicate sufficienttime toestablishgoalsandevaluatemycollaborators’performance. Yes
9. If I needtobringa matterto a colleague’sattention,Idosoin a clear,direct,respectful way. Yes
10. I give positive recognitiontomycolleagueswelldone activitiestomotivate themtokeepimproving.
Yes
Total numberof answers 10
Interpretationof self-diagnosisresults:
Fewerthan5 answerschecked“yes,”indicateyourcommunicationisdeficient,whichcangenerate
conflictsamongpeople,aswellasfrustrationandlackof motivation.
6 to 8 answerschecked“yes”indicate youhave goodcommunication,butitcouldimprove.Remember
that the workenvironmentischaracterizedbypeace andthe assurance of achievingresults.
More than 8 answerschecked“yes”indicate yourcommunicationasexcellent.Thankstothis,your
coworkersandcollaboratorsfeel motivatedandwillingtokeepimprovingbecause the organization
objectivesare clearandfeedbackisgivensotheycanimprove theirperformance.
Questionsforreflection:
3. What positive behaviorscouldyouidentifyinthe wayyoucommunicate?
I try beingrespectfulorat leastquiet(usually) whenconfrontedwithadversity.Ialsotry to at least
understandthe otherperson'spointof view (whetherornotI agree),andgive feedback.
What behaviorsof yoursdoyou feel needimproving?
I can improve onlisteningcarefullyandvaluingmyownjudgment,while maintainingrespectforothers.
How doyou thinkyourway of communicatingaffectspeople andresults?
It variesfrompersontoperson,butI do try to regard the thoughtsandfeelingsof others.
I sometimesacquiesce forthe sake of peace,whenIthinkitisreasonable.Mostof the time,itworksout
fine.
What factors doyou thinkinfluence the wayyou communicate withothers?
I take lessonsfrommypast experiencesintoaccount,tryto meetpeople where theyare,andsee if and
howwe can worktogether.
What conclusionscanyoumake basedon these observationsthatwill allow youtoimprove your
communicationasa leader,bothinthe workenvironmentandinyourpersonal environment?
One thingI realise inthiscourse isthatI am findingmyself,while identifyingbothmystrengthsand
weaknesses,areasforimprovement,andthe needforpositivereinforcementandtrue teamwork.
Checklisttoevaluate yourproject:
CriteriaYes,it compliesNo,it doesn’tcomply
a. Includesaself-diagnosistable withthe total numberof responsesandcorrectinterpretationof the
results. Yes
b. Answersthe 5 reflectionquestions. Yes
c. Identifiesthe behaviorchosentoimprove. Yes
d. Describesatleast3 actionsto improve the chosenbehavior. Yes
e.The actionsdescribedare concrete andcan be evaluatedwithinaspecificperiodof time. Yes