2. Question 1
A good manager is the key to achieve
management in order to ensure the organization
accomplishes objectives and goals.
(a) Discuss the basic managerial functions in an
organization to perform by an effective
manager. (8 marks)
(b)What are the skills needed for the first-line
managers? (6 marks)
3. Question 2
Michael Porter is the professor in Harvard
Business School. He is leading authority on
competitive strategy and competitiveness.
(a) Explain, what is Strategic Management.
(4 marks)
(b) Provide at least THREE (3) criteria of a good
mission statement and explain for each.
(6 marks)
4. Question 3
Decision making is the process through which
managers and leaders identify and resolve
problem or capitalize on opportunities.
(a) Describe the participative decision-making
approach. (4 marks)
(b)Describe the advantages of participative
decision making when compared to
individual decision making. (4 marks)
