1. Tutorial 12
Human Resource Management
(HRM)
QSB2413 Management Science

2. Questions
1. Determine the advantages and disadvantages /
challenges for internal and external recruitment.
2. Why do the organization prefer to hire existing
employees in their development rather than
outside the organization?
3. In construction industry, internal or external
recruitment is more preferable to apply by the
top management in recruiting process?

3. Questions
Reading:-
Southwest Airlines – recruitment tools
• Case study - Southwest Airlines and the
MBTI®Assessment Creating a Corporate
Culture That Soars