1. Answer the following questions
1(a) Write the characteristics of a successful leader. (3 marks)
(b)(i) Explain the autocratic style of management. (3 marks)
(ii) Under what circumstances might this style of management be necessary? (3 marks)
(c) Explain the difference between democratic and paternalistic management styles. (6 marks)
(d) Under what circumstances would the laissez-faire style not be an appropriate style of
management? (3 marks)
(e) Give examples to explain why one manager may need to adopt different styles of management in
different circumstances. (4 marks)
2(a) Explain why large business should have a human resource department? (3 marks)
(b) Distinguish between a job description and a person specification. (6 marks)
(c) Explain why a person specification is important to the selection process. (4 marks)
(d) Explain the different training programmes conducted by HRM Managers for the worker
. (6 marks)
(e) Explain two factors that can lead to high labour turnover. (4 marks)
(f)Explain why high labour turnover is said to be a problem for a business. (5 marks)

2. TUTORIAL EXAMINATION
Advanced Subsidiary
BUSINESS STUDIES
Paper : Structured questions
Time: 1 hour , Full Marks: 50
Candidate Name………………………………………………………………………………………………
Parents cell No…………………………………………………………………………………………………
Score obtained :
Course Instructor:
Md. Rafiqul Islam
BSS(Hons) MSS, DU, MBA(finance) DU
Cell: 01716060571, email: rafiq747@ gmail.com
LORDS INSTITUTE
House 45/A Gulshan 1 , Road - 116