1. Doreen Fox
Address 75 Tottenham Crescent Kingstanding Birmingham B44 0ST
Mobile 0796 3430073
Email doreenfox276@gmail.com
Personal Profile
I’m hardworking, reliable and an excellent time keeper. I can work as part of a team
or on my own initiative, I can use most Microsoft office applications and have used
and adapted to warehouse operational systems. I can communicate effectively via
email or phone and have my own transport.
Key skills
 LM Logistics Manager warehouse management system
 SAP ERP ( Enterprise Resource Planning ) software
 Health and safety aware
 Customer service skills
 Team player but can also work on own initiative
 Intermediate Word, Excel, Outlook
 Good organizational / planning skills
 Good IT skills
Administration and Organisation
Helped to introduce a returns-to-vendor register on a shared drive so both supply
chain and accounts could view all discrepancies raised by the warehouse, showing
when it was raised, when it was returned to vendor and when it was short delivered.
Helped to introduce a delivery diary on a shared drive so the supply chain could see
what was booked into the warehouse from vendors with timed deliveries for pallet
deliveries and an open booking time for parcels deliveries this helped to control the
flow of goods into the warehouse.
Communication and interpersonal skills
Communication with all departments within the company from sales department to
depots around the country, resolving issues within goods inwards, the returns
department and accounts department, including with suppliers both here and in
Europe.
Customer Support
Helping to resolve picking, stock and quality issues and the removal of stock when
an issue is found. Resolved the getting of goods to the customer internally via the
sales team

2. Career Summary
Staples Advantage - 2006-2015
 Goods Inward Clerk
 Supplier accounts queries
 Discrepancies with suppliers deliveries
 Queries via email
 Queries via Telephone
 Scanning
 Stock counts and amendments
 Product set up weight and measures
 Update Excel spreadsheets for collections/credits
 Holiday sheet’s scanning and sending to appropriate dept.
Corporate Express - 1995-2006
 Goods Inward Operative
 Booking in deliveries from suppliers using warehouse management system
 Checking goods from supplier
 Labelling goods and scanning goods with hand held scanner
 Splitting goods in to the areas via labels
 Raising discrepancies when they arise from supplier’s paperwork
 Keeping work area tidy
Universal Office Supplies - 1989-1995
 Internal customer services via depots around the country
 Raising collections from customers / Depots
 Stock checks and counts for sales team
John Heaths 1979-1989
 IT Dept.
 Security goods
 Trade Counter
 Replenishment
1978 -1979
John Hands Shop assistant
Charles Jennings Hand Press and Sorter
Concentric Controls Piece work

3. Training
NVQ in Warehouse and Distribution Level 2
City and Guilds in Information Technology
Course in Time management
Five CSE’S including English and Maths