1. CURRICULUM VITAE
Address: 29 Merrion Hall, Mount Merrion Avenue, Blackrock, Co. Dublin.
Telephone: 086-8569113
Email: howardsinead@gmail.com
LinkedIn:http://www.linkedin.com/profile/view?id=17928380&trk=nav_responsive_tab_profile
PROFESSIONAL PROFILE
I am an energetic, highly motivated and enthusiastic professional with over ten years
experience working as a Senior Administrator in the education management sector.
My skills include: project management, account management, logistics, event
management, administration, marketing/communications, quality
assurance/regulation, financial management and office management. I am
comfortable dealing with all levels from senior management to the general public. I
am well able to work as part of a team and on my own initiative. I am passionate
about continuing to develop my experience and to utilise my skills and experience so
as to play a key role in contributing to the success of an organisation’s goals. I am
seeking a similar position in which I can utilise my transferable skills gained to date.
KEY ACHIEVEMENTS
Development of policies and standard operating procedures for BIM’s Quality Assurance
system with Quality & Qualifications Ireland (QQI) (education qualifications awarding
body) for BIM’s five training centres. Management and monitoring of the policies and
procedures thereby ensuring BIM is a nationally accredited provider of QQI accredited
training programmes.
Successful financial management of a cross-border training programme within defined
budgetary limits.
Management of a range of PR and communication materials for promotion of BIM’s
training programmes and relationships with stakeholders.
Overseeing the smooth running of BIM’s training courses from communications of the
training programmes, organisation of the training programmes to submitting candidates’
results for certification.
EMPLOYMENT
Current Position: Training Services Co-ordinator: (September 2006-to date):
ROLE:QUALITY ASSURANCE MANAGER (ON-GOING)
Key Responsibilities:
Quality Assurance Programme Co-ordinator for the successful development, implementation
and monitoring of BIM’s Quality Assurance policies.
Management of the policies and standard operating procedures of the Quality Assurance
System.
2. CURRICULUM VITAE
Preparation of training programme Evaluation Reports and related information in association
with BIM Training Staff for communication to Quality and Qualifications Ireland on an
annual basis.
Assisting BIM Training Staff in carrying out their quality enhancement functions.
Representing BIM at Quality Assurance conferences and meetings.
Updating the Quality Assurance manuals and associated documentation as required.
Conducting annual internal reviews of services of BIM’s training centres.
Managing the certification process including the checking of results, preparation of internal
quality assurance report, collation of exam results, liaising with students and submitting of
results for certification.
Achievement: development of policies and procedures for BIM’s five training centres in
addition to managing and monitoring the policies and procedures and facilitating the
development of training programmes for delivery in BIM’s training centres thereby ensuring
BIM is a nationally accredited provider of Quality Qualifications Ireland accredited training
programmes.
ROLE: FINANCIAL MANAGEMENT PROJECT CO-ORDINATOR (2005-2008)
Key Responsibilities:
Management and monitoring of a cross border Training Programme (2005-2008) with a
budget of €250,000 within defined budgetary limits.
Compilation of claims and management of expenditure (budgeting) for the drawdown of
grant aid on a monthly basis and the monitoring of student attendances.
Preparation of reports and related information for external agencies to the project funding
body.
Planning, organisation and co-ordination of programme events, e.g. conferences, seminars,
cookery demonstrations, careers exhibitions.
Promotion of the training programme through trade press and online communications.
Achievement: successful financial management of the project within defined budgetary
limits.
ROLE: PROMOTION AND COMMUNICATIONS CO-ORDINATOR:
Key Responsibilities:
Overseeing the development of all of BIM’s training promotional materials including
brochures, fliers, adverts, pop-ups, editorials.
Content Manager for BIM’s training website involving the update of training information, as
required.
Representing BIM at careers exhibitions, trade exhibitions, seminars and stakeholder
meetings.
Monitoring of advertising expenditure.
Achievement: development of promotional materials, development of relationships with
stakeholders including communication of BIM’s training programmes to a wide audience and a
25% increase of attendances on BIM’s training programmes from 2010 to 2013.
3. CURRICULUM VITAE
ROLE: SECRETARY TO A MINISTERIAL WORKING GROUP ON FISHING (JULY 2013-
JULY 2015)
Key Responsibilities:
Organisation of working group meetings including room bookings, catering, provision of
background materials, agendas, taking and circulating minutes.
Maintaining effective records and administration, e.g. contact details of group members,
filing minutes and reports, keeping a record of activities.
Communication and correspondence, including responding to all committee correspondence,
filing all committee correspondence received and copies of replies sent, working group
report, processing and monitoring expenses and expenditure.
Achievement: ensured the smooth running of meetings and overseeing the development and
publication of the report.
ROLE: COURSE ADMINISTRATOR FOR THE ORGANISATION OF TRAINING COURSES
(ON-GOING):
Key Responsibilities:
the organisation of training materials for in-house training programmes
serving as a central contact point for query handling, registration and for receiving
of completed project work and certification
Management of communications and PR for training programmes including website
and mail-shots
Monitoring training programme income
Achievement: ensured the smooth running of BIM’s training courses from communications of
the training programmes to submitting candidates’ results for certification.
Training Administrator: (November 2000-September 2006):
Key Responsibilities:
Overseeing admissions and recruitment processes for BIM trainees including the conducting
of interviews for BIM’s training programmes.
Provision of information and answering queries (telephone, email, in person) to the public
and stakeholders.
PR/Communications: Development of course promotional materials, adverts, fliers and
updating of training content on the BIM website.
Providing administrative support to BIM’s training centres and monitoring course attendance
using BIM’s Training Tracking Database.
Purchase ordering (e-procurement) and invoice processing for BIM’s training centres.
Social Committee Chairperson 2003-2004.
Relief receptionist.
EARLY CAREER
COMPANY TITLE DATES
Burgess Galvin & Co. Ltd. Administrator and Supervisory Chemist 2000
Forest Laboratories (Ireland) Ltd. QC Chemist 1997-
2000
4. CURRICULUM VITAE
EDUCATION & TRAINING
INSTITUTION QUALIFICATION / COURSE 2015
QQI Train the Trainer 2015
People Cert PRINCE2 Foundation 2015
BTEC Diploma in Leadership & Management
(Project Management & Finance)
2014
IACT Excel Level 2 2012
HETAC Certificate in Front-line Management 2011
FETAC Certificate in Project Management 2010
Irish Quality Centre Internal Quality Management System
Auditor
2008
Fitzwilliam Institute Diploma in Event Management & P.R. 2007
ICM Diploma in Business Studies 2004
Irish Management Institute Presentation Skills 2005/06
ECDL ECDL 2004
University College Dublin MSc in Environmental Science
One year taught Masters – six months lectures
followed by a research project The Chemical
Variability of the Dublin City Water Supply.
1996
University College Dublin BSc (Hons) in Chemistry and Statistics 1995
EXTRA CURRICULAR ACTIVITIES
My interests include: music, tennis and running (I’ve completed the Dublin Marathon 2011,
2012, 2013 & 2014).
Volunteer and Project Leader for large social events for ALONE (a charity that provides
visitation and befriending services to the elderly in the Dublin area). Experience of
managing, chairing and organising team meetings, setting agendas, implementing decisions
and managing the event budget of €24,000 during 2012 and a budget of €22,000 in 2013 &
2014. Member of ALONE’s Volunteer Leadership Group.
Treasurer of the Kodaly Society of Ireland (2010-2014): preparation of accounts and
monitoring of expenditure.
Member of Vox Populi Toastmaster Dublin (2013).
REFEREES
Available on request.