1. Harry Donald Springer
Microsoft Administrator / SCCM Specialist / Information Technology Expert
61785 US Hwy 275 Glenwood, IA 51534
402.813.0239
IT Professional with knowledge of Windows/ SCCM Administration, support, documentation, deployment methodologies, admin side
script writing, active directory management and general desktop analyst skills.
2005–Current Nebraska Medicine IT Support Specialist/Desktop Engineer
SCCM 2007 -2012 /Software packaging,OSD, and Operating System patching. Virtual Application support,and Deployment,
Hardware Selection and deployment,Symantec Antivirus Administration of the Enterprise. Team Lead providing:Assessment,
Planning,and Implementation for the Nebraska Medicine Enterprise. Approximately 7000 PCs.
Responsibilities include:
 Senior leadership and Mentorship for the workstation support team
 SCCM, 2007 – 2012 & Active Directory.
 Symantec Administration for the Enterprise.
 MBAM encryption integration with SCCM.
 Data loss prevention/security. (HIPPA compliance)
 Assess,evaluate,and recommend new hardware.
 Create, Maintain and deploy Custom Operating Systems for the Enterprise.
 Create packages, collections, and advertisements for distribution to the Enterprise.
 Create Software Documentation for both Customers and PC support personnel.
 VB Script, PowerShell, Image Creation & Package Deployment with SCCM integration.
 High Level knowledge and experience with SCCM Operating System Deployment.
 Utilize and implement solutions using Registry and Group policies for Desktop Deployment and software fixes.
 Actively support,setup and maintain Microsoft Windows Operating Systems including XP,7,8,8.1, and Windows 10 .
 Meet with internal clients to assess needs,identify key challenges, and define project scope and deliverables for software
/hardware applications to provide integration of new and existing Desktop technologies,peripherals and equipment.
 Managing software distribution projects including Microsoft Security upgrades and standard desktop software on a global
basis.Prioritize and coordinate security patch and software testing schedules and distributions.
 Create customasset inventory reports.
 Utilize Microsoft automated installation kits for IE, OS installs and upgrades.
 Active Directory / Group policy administration & support.
2003–2005 Midland Computer – Contractor @ Commercial Federal Bank then Nebraska Medicine
 Supported and maintained all desktops and laptops hardware and software in Microsoft/HP/Dell environment for 8000+
users in multiple locations
1997-2003 Owner Best Tech Computer Services
Implemented, Supported, Maintained & Administered:
Microsoft DOS Windows 3.x, 95/98, NT 4.0, 2000, XP - Microsoft Office 97, 2000, XP, 2003
● Hardware Sales, builds
● NT Active Directory
● Group Policy & Group Policy Preferences
● Advanced Disk Recovery and management of machine HALs
● All paperwork for Federal, State, and local taxes
Educationand experience
1985-1987 Metropolitan Technical Community College
Associates Degree in Electronic Engineering Technology
CCNA in 2004
12 years of experience with SMS, SCCM 2007 then SCCM 2012.