1. David Hays
25269 East Lake Pl. Aurora, CO. 80016 Cell (303) 478-0557 davidhays.101@gmail.com
Summary
I am an Experienced System Administrator with expertise in large corporate systems management and
administration. Including the design,installation, operation and maintenance of secure, multi-site, mission critical
enterprise architectures.
Professional Experience
Windows Administrator
SAIC - Under Contract to DOI - Lakewood, CO - January 2016 to Present
1710 SAIC Drive
McLean, VA 22102
703-676-4300
DOI Address-7301 West Mansfield Ave
Lakewood, CO 80235
Job Summary
Set-up and maintain a Windows Network for the Department of Interior. Maintain and update as required
Windows Servers. Monitor and maintain users over the network. Manage individual user’s serverspace, access
rights, login availability and othersecurity settings. Install new software releases and systemupgrades. Evaluate, test
and install Windows patches and hotfixes to resolve software related problems. Perform systemcheck and perform
scheduled server and network maintenance using scripts and site monitoring tools. Maintains data files and monitors
systemconfiguration to ensure data integrity.
Systems Administrator
Hunter Douglas - Broomfield, CO - September 2007 to December 2015
1 Duette Way
Broomfield, CO 80020
Phone: (303) 466-1848
Job Summary
As the SystemAdministrator I was responsible for the effective installation, configuration, and
maintenance of the network infrastructure. The daily operations and monitoring include servers, network printers,
pcs,and macs. I participated in technical research and development to enable continuing innovation within the
business.Providing a computing environment for all employees to enable them to create, build and deliver high
quality products is my mission. The priority is to always provide the highest quality service to all of my customers,
while maintaining a personal computer infrastructure consisting of Microsoft Windows operating systems that
comply within established Hunter Douglas standards.
Managed and maintained end-useraccess to systems,services,servers, devices,and desktop/laptop
computers in a prompt and effective manner. Continuously kept users informed on the progress of issues by
documenting activities utilizing a web-based Cherwell helpdesk. Submitted monthly status reports on significant
activity to IT Management. Worked with the appropriate IT group to promptly resolve escalated situations.
Document processes for System Administrators and other IT team members of activities related to installations,
upgrades and the build & design made to hardware systems and software. Continued to stay on top of emerging
technologies to help the business units succeed and thrive in Information Technology.Trained PC technicians in a
large enterprise environment. Prioritized and delegated tasks and operational requirements as needed.
Accomplishments
Implement and support multi-site deployment of shared infrastructure platform
Site lead to migrate campus from Novell to Windows AD
Lead a team of four responsible for maintaining an 8 Building Campus of 1200 users
Primary support for site Microsoft and Novell physicaland virtual servers
Managed a wireless project involving the transition of 200 systems to a new SSID
2. David Hays
25269 East Lake Pl. Aurora, CO. 80016 Cell (303) 478-0557 davidhays.101@gmail.com
Built out a new VDI infrastructure consisting of 200 VDI shop floor systems
Lead Site in Microsoft & Adobe Audits using a combination of Dell Kace, ZENworks, Spiceworks
Built out AD Group Policy for site with least privilege principle
Skills
Experienced in Dell VRTX shared infrastructure platform
Built multiple VRTX servers based on Hyper-V and VMware OS
Implemented a new NAS consisting of25TB of userstorage built on a customLinux kernel
Build and maintain virtual and physical Windows Servers 2008/2012, Windows OS 78.1, Hyper-V,
VMware ESXi 5.x, and Novell OES 11
Work with Microsoft Active Directory, Group Policy Editor, WSUS, and Avaya Site Administrator
Maintained desktop,laptop, and printer’s hardware and software. Proficient in Commvault, and Symantec
backup exec
Knowledgeable in multiple ITSM solutions like BMC Remedy Change Control/ Cherwell Ticketing
System
Multi-Vendor Services Field Tech
Getronics - Tewksbury, MA - July 1998 to September 2007
836 North St
Tewksbury, MA 01876
Phone: (978) 625-5000
Job Summary
As Field Services Tech I traveled to and worked on the installation and configuration of IBM AS/400
servers,PC's, printers, networking and communications equipment in customer locations. Responsibilities include
resolution of hardware and software issues throughout the state ofColorado. The services underthe Field Services
contract include: On-site support of servers,desktops,laptops and printers at all 280 designated Allstate locations
Education
Administering Microsoft Server 2012
Global Knowledge - Dallas, TX
Business Management
CSU-Global Campus - Aurora, CO
Administering Microsoft Server 2008
New Horizons Computer Learning Center - Englewood, CO
Business Management
Tarleton State University - Stephenville, TX
General Studies
Tarrant County Junior College – Fort Worth, TX
Certifications
Microsoft MCP, MCDST, MCTS
Novell CNA • A+ Certification
Dale Carnegie Skills for Success