1. KE N NE T H HA M M O NS
709 Debarr Ave #1 • Norman, OK 73069 • Kenneth.D.Hammons-1@ou.edu • 405-600-4020
EDUCATION
University of Oklahoma, Norman, OK Expected Graduation Date: December 2016
Bachelor of Business Administration (B.B.A.)
Major: Management Information Systems
Minors: Communication, Architecture
Overall GPA: 3.47 Major GPA: 4.0
TECHNICAL SKILLS
Graphic Development Software: Rhino3D, AutoCad, 3DSMax, Blender, Adobe Illustrator, Adobe Photoshop
Coding Languages: Visual Basic, SQL(Access), SQL Server, Apex, Java
Office Software: MS Word, MS Excel, PowerPoint
Database: MS Access, SAP, SQL Server 2012
Other: Salesforce
PROFESSIONAL EXPERIENCE
Agio, Norman, OK June 2016 – Present
Intern (Database Administration, Development, and Implementations)
Database Administration Team
• Assisted in onboarding new clients for the Database Administration team in Agio.
• Evaluated client server health and conditions and made recommendations for future actions and
upkeep.
• Learned how to evaluate SQL Server queries to trace server health issues.
Development Team
• Performed administrative duties in Salesforce.
• Helped develop a server email class that assisted the Development team handle cases and records
by automating some coding.
• Studied Apex coding to create applications within Salesforce.
• Created reports through Salesforce to help assist with data collection and analysis.
Implementations Team
• Assisted with setting up a new client for Agio and preparing their account for billing and activation.
• Analyzed the pre-implementation process for the Implementations team and helped establish
documentation to assist with future projects.
ACADEMIC PROJECTS
Operation School Bell – University of Oklahoma, Norman, OK January 2015-April 2015
Team: Crashing Waves
 Developed and maintained a database based on client specifications
 Directed a team of four classmates to meet goals and deadlines
 Wrote and tested SQL queries in Access
WORK EXPERIENCE
University of Oklahoma – Couch Cafeteria, Norman, OK May 2013 – May 2016

2. Housing and Food Services Student Employee
 Manage register which includes processing cash/credit transactions in excess of $100.00 per shift as
well as reconciling end of shift cash amounts
 Trained at least 3-4 new employees on company policies and procedures
 Communicate with a diverse student body to ensure that expectations are met
University of Oklahoma – Couch Cafeteria, Norman, OK October 2012 – May 2013
Housing and Food Services Student Employee
 Ensured deadlines and criteria were met and satisfied for events and meals
 Represented the University of Oklahoma and Presidential Catering at two events for President
Boren through service and attention to details
Krispy Kreme, Norman, OK March 2011 – October 2012
Customer Service Representative
 Maintained customer satisfaction through rapport building and good verbal communication
 Documented opening and closing inventory as well as cash in excess of $100.00 per shift
 Managed a small store in Norman which included processing vital paperwork for a brief period