Dinsdag 10 november Sessieronde 4 Titel: Wanneer is een rooster goed en ruimtegebrek optimaal? Spreker(s): Rudy Oude Vrielink (Universiteit Twente) Zaal: Van Oldenbarnevelt

1. Rudy Oude Vrielink
PhD researcher and project manager adaptive timetabling
University of Twente
Feedback as the basis of learning
Timetabling innovation

2. My background
Education
• 1988-2013 Business & IT, Business Management, Organisational Science
• 2014- PhD candidate adaptive timetabling
Work
• 1993-2008 PinkRoccade: service delivery management
• 2008- UTwente: support, research and education (the Big 3)
10-11-2015r.a.oudevrielink@utwente.nl

3. Experiences with
timetabling
• Whoever shouts the loudest gets the better rooms
• First come, first served
• Community building is hot, but needs more rooms
• Community building can increase walking distances
• Tip: You should visit this primary school!
Result:
• Education staff and support staff complain about each other.
Or worse: don’t complain any more.
Ergo: workarounds
10-11-2015r.a.oudevrielink@utwente.nl

4. The problem with
workarounds is that they work
10-11-2015r.a.oudevrielink@utwente.nl

5. Problems
Errors, costs and dissatisfaction with timetabling:
10-11-2015r.a.oudevrielink@utwente.nl
• Capacity of rooms: low occupation and utilisation, but still
shortage at peaks
• Timetabling mistakes: too small rooms, too large rooms,
wrong rooms, etc.
• Rooms that are suitable but not optimal
• Workload for teachers
• having to walk all over campus
• racing to do more in less time
• Information gap adjusting education to the timetable, not v.v.

6. Consequences
10-11-2015r.a.oudevrielink@utwente.nl
• Higher costs of rooms
• extra buildings or extra opening hours
• Higher costs of staffing
• teachers busy with timetabling and changes
• (de+)centralised timetabling and problem solving
• Dissatisfaction
• NSE scores down, lower rankings
• employee satisfaction down
• Damage to image of institution

7. Underlying motives
About timetabling and use of space
• No measurement of process information
• No clear performance indicators
• No governance model defined
• Lots of complaining as a company culture.
Where is our ambition?
10-11-2015r.a.oudevrielink@utwente.nl

8. Is this High Tech and
Human Touch in
the educational context?

9. Timetable research
Combined research with Saxion
Futureproof timetable
• Why the low scores in the NSE?
• How to improve?
• What do YOU see as a futureproof timetable?
• with what aspects?
• and what priorities?
• 27.000 students will be interviewed
• 75 questions 10-11-2015r.a.oudevrielink@utwente.nl

10. Students 1. Students have a minimum of 4 contact hours on any day
2. Students have a maximum of 6 contact hours on any day
3. Students have a maximum of 2 free hours in 1 series on any day
4. The timetable of students have a maximum of 11 college hours on any
day. This means 8:15 clock hours, which is the time between start of
the first college and the end of the last college on any day)
5. If a student has a class at the 11th
and 12th
college hour, then that
student has no class at the 1st
and 2nd
college hour the next day
6. At Fridays there are no evening classes
Teachers 1. A teacher has a maximum of 8 contact hours per day
2. If a teacher has a class at the 11th
and 12th
college hour, then that
teacher has no class at the 1st
and 2nd
college hour the next day
Rooms 1. Rooms must have an occupation of at least 70%. Occupation is defined
as follows: occupying a space (room) by the timetabling process during
educational weeks.
Timetable
research:
Compliance
10-11-2015r.a.oudevrielink@utwente.nl

11. Measurement of space utilisation & occupation
Using sensor techniques
Prof. Paul Havinga
Pervasive systems
10-11-2015r.a.oudevrielink@utwente.nl

12. Is it worth it?
• Business cases
developed
10-11-2015r.a.oudevrielink@utwente.nl

13. How does
it work?
• You need to be able to
do things with all the
measurements
• Mathematical model
• Changes in show-up
can lead to moving
to other rooms

14. Positioning and counting
10-11-2015r.a.oudevrielink@utwente.nl

15. Fit of rooms for education
• First idea:
• Combined research
with European
Public Administration,
and Educational
Science
• Shifting timetabling
paradigm:
maximize allocation
to teacher!

16. Governance
10-11-2015r.a.oudevrielink@utwente.nl

17. Shifting views on timetabling
10-11-2015r.a.oudevrielink@utwente.nl
Maximize allocation to education

18. Thank you for your attention
Questions ?