Darren Morris has over 30 years of experience in retail, starting as a general assistant at Kwik Save supermarkets and working his way up to night manager at Tesco. He has a passion for customer service and strong leadership, management, and communication skills. References are available upon request.

1. CV Templates
DARREN JOHN MORRIS
dagzielfc@hotmail.com - 07988802184
1 Kirkburn Close, Dingle,Liverpool,L89YA
WORK EXPERIENCE
KWIK SAVE-1992-2005 General Assistant-Assistant Manager
Hanover street, Liverpool
Old swan, Liverpool
Walton vale, Liverpool
Park Road, Liverpool
Started as a 16 year old school leaver, working 3 days with the occasional overtime here and there my
role was just to serve the general public with the odd shift filling the shelves i have a real passion for the
retail industry and a uncompromising commitment to quality and standards, great customer service
skills. from 2000 my role grew bigger to be assistant manager my duties listed below will highlight what
my job looked like
Responsibilities
 To serve the general public. Until I was old enough to serve age restricted item in restricted areas
of the store.
 Strong personal, management and communication skills
 Health and safety knowledge
 Translate, analyse and deliver customers needs through effective operation and high service
levels
 Maintaining a safe and secure clean and fair work environment for team members
 Ensuring compliance to high standards of operating procedures
 Handling warehouse and stockroom environment duties
 Clean and maintain standards throughout the store
 Fill and maintain the filling of shop floor
 Provide cover where and when needed
 Provide a safe and secure retail environment for shoppers
 Accountability of store in absence of store manager
 Supplying rotas for 4 weeks in advance
 Implementing and managing shop security and anti theft policies
 Ensuring the store operates efficiently and effectively in all operation areas such as stock control
admin and presentation
 Loading and unloading of deliveries
 Signing and filling in paperwork
 Dealing with discrepancies
General assistant-training trading manager
Somerfield
2005-2006
Park Road, Liverpool
Started in 2005 was for a short time general assistant on the fresh food and produce, Were i have a
passion for produce in quality and control, The great part of the job is the customer service experience
you learn through your career with the different people it builds up the customer rapport and the
experience to be able to know what the customer wants and needs
Responsibilities:
 To fill and maintain the fresh food and produce sections of the store
 Clean and tidy as you go
 Controlling the standards of the department
 Quality of the produce on the section of (WIBI) WOULD I BUY IT
 Interacting with the customers through customer service
 Signing and filling in paperwork
 Dealing with discrepancies
 Dealing in unloading and loading of deliveries
 Maintaining a safe and secure clean and fair work environment for team members
 Ensuring compliance to high standards of operating procedures
 Handling warehouse and stockroom environment duties
 Clean and maintain standards throughout the store

2. CV Templates
 Ensuring the store operates efficiently and effectively in all operation areas such as stock control
admin and presentation
Night manager-lead night team manager
Tesco-2006-2016
Now a night manager in one of the biggest food retailers my experience of running a multi million pound
store and a multi million pound business i have a team of 20+ staff we manage and maintain the store
throughout the night operation making sure we are ready to trade in the morning, I have a great passion
for retail and a real passion for challenges i thrive under pressure having overall accountability of the
business of a night my role is to provide a safe working environment for my staff and myself managing a
team to meet targets i am a great team player a motivator and a good communicator my overall
accountabilities are listed below
 To provide a safe and workable environment for my staff ensuring shop security is adhered to
 To provide a safe shopping environment for customers
 Stock control computer and non computer
 Trained in pda systems incoming deliveries, transferring,waste,stock loss.
 Dealing with customer complaints in a confidential manner
 ensuring store operates efficiently and effectively in all areas
 Training and appraising staff
 Maximising sales through stock replenishment and implementing changes
 Dealing with stock loss and stock control issues
 Monitoring and reviewing store performances and kpis
 Decide on store layout and formats ready for stock merchandising
 Actively monitoring competitors activity
 Dealing with staff issues personnel and absence meeting, disciplines, grievances
 Analysing and researching trends
 Managing stressful situations
 Managing paperwork through word document
 Clearly communicate corporate information to staff correctly
 Having a flexible attitude and positive approach
 Provide a safe and secure retail environment for shoppers
 Accountability of store in absence of store manager
 Supplying rotas for 4 weeks in advance
 Implementing and managing shop security and anti theft policies
 Ensuring the store operates efficiently and effectively in all operation areas such as stock control
admin and presentation
 Loading and unloading of deliveries
 Signing and filling in paperwork
 Dealing with discrepancies
 Strong personal, management and communication skills
 Health and safety knowledge
 Translate, analyse and deliver customers needs through effective operation and high service
levels
 Maintaining a safe and secure clean and fair work environment for team members
 Ensuring compliance to high standards of operating procedures
 Handling warehouse and stockroom environment duties
 Clean and maintain standards throughout the store
EDUCATION
PARKHILL COUNTRY PRIMARY SCHOOL
1980-1986
SHOREFIELDS COMMUNITY COMPREHENSIVE
1986-1991
NO FORMAL QUALIFICATIONS
PERSONAL INTERESTS
Because of my night situation my personnel interests are limited but i do try to keep active by running
25-30 miles a week and also motor biking is my key interest, we also have 4 dogs Chihuahuas so we do
keep active but it still doesn’t stop me from doing my main job..
REFERENCES
References are available on request.