HSE - Engaging and Training our workforce

1. © 2019 DEKRA
HSE - Engaging and Training our Workforce
Daryl Wake
Senior Consultant

2. © 2019 DEKRA
Blueprint for Safety Transformation Model™

3. © 2019 DEKRA
Control Chart – A Regional Example
The average rate
of recordable
injuries is 2.84 per
one million hours
worked. There are
no trends in the
rate and no
periods of unusual
variation.

4. © 2019 DEKRA
Traditional Safety Triangle is not Predictive
Serious Injury or Fatality (SIF)
Life-Threatening:
• Requires immediate life-preserving
rescue action, if not would have
resulted in death.
Life-Altering:
• Permanent and significant loss of a
major body part or organ function
that permanently changes person’s
normal life activity.
Fatal:
• Work-related fatal injury or illness.
60%
25 Incident Reports
15 with SIF potential
• Work practices and behaviours
contribute to a high serious
injury rate
• Safety critical rules not adhered
to
• Luck has a major part to play

5. © 2019 DEKRA
Critical Behaviours Extraction
25%
13%
9% 9%
6%
3% 3%
High potential, high frequency

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ExposureFocussedEmployeeFocussed
Contribution to The Hierarchy of Controls
7%
93%

7. © 2015 DEKRASlide 7
Lockout Tagout
training – 1 hour
theory only First Aid Training –
1 day theory and
practical!

8. © 2019 DEKRA
Leadership is Where it all Starts
Senior Leadership
Middle Management
Front-Line
Supervision
Employees

9. © 2019 DEKRA
Employee Engagement – Behavior Based Safety
Normally, it’s all about getting a checklist in place!
+ Engagement and Commitment
+ Exposure-based safety
+ Attention to the System
+ Development
+ Alignment
+ Leadership
+ Culture Change Mechanism
DEKRA’s Additions

10. © 2019 DEKRA
Our Client Results

11. © 2019 DEKRA
The Number of Observations
Per Employee Per Month
-1%
10%
18%
27% 27%
% Change in injuries
Increase in the number of observations per employee

12. © 2019 DEKRA
What We Do To Get Observations…
Inactive/Non-observers Steering Team
Employee Population

13. © 2019 DEKRA
What We Do To Get Observations…
Inactive/Non-observers Steering Team New Observers
Employee Population

14. © 2019 DEKRA
What We Do To Get Observations…
Inactive/Non-observers Steering Team Observers
Employee Population

15. © 2019 DEKRA
Steering Team Observers
Employee Population
What We Do To Get Observations…

16. © 2019 DEKRA
Participation Relates to Results up to a Point
-2%
10%
11%
8%
-2%
% Change in injuries
Number of active observers in the population

17. © 2019 DEKRA
Intensity Relates to Results; More Observations
Per Observer Per Month Was Better
-2%
7%
17%
33%
53%
% Change in injuries
Number of observations per observer

18. © 2019 DEKRA
Low Tenure Relates to Improved Results
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
-24 -21 -18 -15 -12 -9 -6 -3 0 3 6 9 12 15 18 21 24 27 30 33 36
Month since observations began
Occupational Injury Frequency per Month
High tenure
Low tenure

19. © 2019 DEKRA
High Specialization Relates to Improved Results
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
-24 -21 -18 -15 -12 -9 -6 -3 0 3 6 9 12 15 18 21 24 27 30 33 36
Months since observations began
Occupational Injury Frequency per Month
High Specialization
Low Specialization

20. © 2019 DEKRA
ANALYSIS OF SAFETY PERFORMANCE
Control Chart
JULY 2013 – MARCH 2018
• The average recordable incident rate
during the baseline period was 2.62.
Since the start of observations in July
2017, there have been no incidents
(rate of zero).
• There were no statistically significant
trends during this time period.
• There were no periods of unusual
variation before or during the
partnership.
0
2
4
6
8
10
12
3Q13
4Q13
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
1Q17
2Q17
3Q17
4Q17
1Q18
RecordableIncidentRateperOneMillionHoursWorked
Average Rate
Interventionbegan
July 2017

21. © 2019 DEKRA
ANALYSIS OF SAFETY PERFORMANCE
Comparison of Results Q3-2017 – Q1-2018
*Year 1 represents 3 quarters of data.
• This chart shows the reduction in the
occupational injury rate by year
compared with the average client
using DEKRA's employee
engagement methodology applied to
safety.
• On average, our clients using
DEKRA’s methodology achieved a
24% reduction in occupational injuries
in the first year of implementation,
32% in the second, 39% in the third,
40% in the fourth, 49% in the fifth,
and 52% in the sixth. The top 25% of
our clients achieved a 68% reduction
in occupational injuries in the first
year of implementation, 72% in the
second, 75% in the third, 82% in the
fourth, 82% in the fifth, and 79% in
the sixth. Results are based on 353
sites using DEKRA consultants,
published in 6th Edition of the
Outcome Study.
100%
24%
32%
39% 40%
49%
52%
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
ReductioninOccupationalInjuryRate
SIG Combibloc Obeikan Typical ResultsClient Results

22. © 2019 DEKRA
Summarising
• Organisational culture will ‘eat’ your training and engagement strategies for
breakfast, lunch and dinner
• Leadership is where it starts – including training and engagement
• Where are your training efforts focused? e.g. ‘Preventing something bad from
happening’
• Vision for Exposure-Based Safety: A small engaging, rotating and specialized
group of firefighters, mentored by a well-informed informed captain.
Slide 22

23. © 2019 DEKRA
Thank You
23