The document discusses DEKRA's employee engagement and safety transformation models. It provides examples of how DEKRA works with clients to improve safety culture and performance. DEKRA focuses on leadership commitment, exposure-based observations by a specialized team, and developing a safety-focused organizational culture. Through these methods, DEKRA's clients typically see injury rates decrease by 24-52% over several years, with the best clients reducing injuries by up to 79%. Control charts show one highlighted client achieved a zero incident rate after beginning regular observations using DEKRA's engagement methodology.

1. © 2019 DEKRA
HSE - Engaging and Training our Workforce
Daryl Wake
Senior Consultant

2. © 2019 DEKRA
Blueprint for Safety Transformation Model™

3. © 2019 DEKRA
Control Chart – A Regional Example
The average rate
of recordable
injuries is 2.84 per
one million hours
worked. There are
no trends in the
rate and no
periods of unusual
variation.

4. © 2019 DEKRA
Traditional Safety Triangle is not Predictive
Serious Injury or Fatality (SIF)
Life-Threatening:
• Requires immediate life-preserving
rescue action, if not would have
resulted in death.
Life-Altering:
• Permanent and significant loss of a
major body part or organ function
that permanently changes person’s
normal life activity.
Fatal:
• Work-related fatal injury or illness.
60%
25 Incident Reports
15 with SIF potential
• Work practices and behaviours
contribute to a high serious
injury rate
• Safety critical rules not adhered
to
• Luck has a major part to play

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Critical Behaviours Extraction
25%
13%
9% 9%
6%
3% 3%
High potential, high frequency

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ExposureFocussedEmployeeFocussed
Contribution to The Hierarchy of Controls
7%
93%

7. © 2015 DEKRASlide 7
Lockout Tagout
training – 1 hour
theory only First Aid Training –
1 day theory and
practical!

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Leadership is Where it all Starts
Senior Leadership
Middle Management
Front-Line
Supervision
Employees

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Employee Engagement – Behavior Based Safety
Normally, it’s all about getting a checklist in place!
+ Engagement and Commitment
+ Exposure-based safety
+ Attention to the System
+ Development
+ Alignment
+ Leadership
+ Culture Change Mechanism
DEKRA’s Additions

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Our Client Results

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The Number of Observations
Per Employee Per Month
-1%
10%
18%
27% 27%
% Change in injuries
Increase in the number of observations per employee

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What We Do To Get Observations…
Inactive/Non-observers Steering Team
Employee Population

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What We Do To Get Observations…
Inactive/Non-observers Steering Team New Observers
Employee Population

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What We Do To Get Observations…
Inactive/Non-observers Steering Team Observers
Employee Population

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Steering Team Observers
Employee Population
What We Do To Get Observations…

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Participation Relates to Results up to a Point
-2%
10%
11%
8%
-2%
% Change in injuries
Number of active observers in the population

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Intensity Relates to Results; More Observations
Per Observer Per Month Was Better
-2%
7%
17%
33%
53%
% Change in injuries
Number of observations per observer

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Low Tenure Relates to Improved Results
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
-24 -21 -18 -15 -12 -9 -6 -3 0 3 6 9 12 15 18 21 24 27 30 33 36
Month since observations began
Occupational Injury Frequency per Month
High tenure
Low tenure

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High Specialization Relates to Improved Results
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
-24 -21 -18 -15 -12 -9 -6 -3 0 3 6 9 12 15 18 21 24 27 30 33 36
Months since observations began
Occupational Injury Frequency per Month
High Specialization
Low Specialization

20. © 2019 DEKRA
ANALYSIS OF SAFETY PERFORMANCE
Control Chart
JULY 2013 – MARCH 2018
• The average recordable incident rate
during the baseline period was 2.62.
Since the start of observations in July
2017, there have been no incidents
(rate of zero).
• There were no statistically significant
trends during this time period.
• There were no periods of unusual
variation before or during the
partnership.
0
2
4
6
8
10
12
3Q13
4Q13
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
1Q17
2Q17
3Q17
4Q17
1Q18
RecordableIncidentRateperOneMillionHoursWorked
Average Rate
Interventionbegan
July 2017

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ANALYSIS OF SAFETY PERFORMANCE
Comparison of Results Q3-2017 – Q1-2018
*Year 1 represents 3 quarters of data.
• This chart shows the reduction in the
occupational injury rate by year
compared with the average client
using DEKRA's employee
engagement methodology applied to
safety.
• On average, our clients using
DEKRA’s methodology achieved a
24% reduction in occupational injuries
in the first year of implementation,
32% in the second, 39% in the third,
40% in the fourth, 49% in the fifth,
and 52% in the sixth. The top 25% of
our clients achieved a 68% reduction
in occupational injuries in the first
year of implementation, 72% in the
second, 75% in the third, 82% in the
fourth, 82% in the fifth, and 79% in
the sixth. Results are based on 353
sites using DEKRA consultants,
published in 6th Edition of the
Outcome Study.
100%
24%
32%
39% 40%
49%
52%
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
ReductioninOccupationalInjuryRate
SIG Combibloc Obeikan Typical ResultsClient Results

22. © 2019 DEKRA
Summarising
• Organisational culture will ‘eat’ your training and engagement strategies for
breakfast, lunch and dinner
• Leadership is where it starts – including training and engagement
• Where are your training efforts focused? e.g. ‘Preventing something bad from
happening’
• Vision for Exposure-Based Safety: A small engaging, rotating and specialized
group of firefighters, mentored by a well-informed informed captain.
Slide 22

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Thank You
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