1. DARREN MOWERS
ID NUMBER 8806135080085
Cellular: 0768257958
0835744770
717 Hazeldale Drive, Noordgesig
1804
South Africa
mowersdarren30@gmail.com
PERSONAL DETAILS
FULLNAMES : DarrenJason ChristopherMowers
GENDER : Male
DRIVING LICENSE : Yes
EMPLOYMENT EQUITY : Coloured
SECONDARY EDUCATION:
IntecCollege -2005
Matric Senior Certificate:
English, Afrikaans, Mercantile Law, Criminology, SA Criminal Law, Criminal Procedures & Evidence
TERTIARY EDUCATION:
July2009 – MilparkBusinessSchool
F.A.I.S Deposits1 30 Credits (NQF UnitStandardaccreditedbyINSETAand INSQA)
14 January2009 -Nedbank
SGA 1 for Team Leaders(NQF Accreditation)(SGA – SalesGrowthAcademy)
10 December2008 -Nedbank
CoachingforGrowth(CertifiedCoachaccreditedbySAQUA)
COMPUTER SKILLS:
 MicrosoftWord, MicrosoftExcel,MicrosoftOffice,Windows7, Internet
 Overflow & various other in-housepackages
 SAP
 AVAYA – Soft and HardPhone

2. DARREN MOWERS
ID NUMBER 8806135080085
Cellular: 0768257958
0835744770
717 Hazeldale Drive, Noordgesig
1804
South Africa
mowersdarren30@gmail.com
EMPLOYMENT HISTORY:
SunwayConstruction –OfficeAdministrator
30 March2014 – 18 December 2015
 Buying and processing ofall accountswithregardsto buildingmaterial.
 Assisting Managerwithsalarypaymentsat the endof the month
 Overseeingthe managingofmaterials(stocktaking)
 Updatingdaily/weekly/monthlyreports that needs to be submittedto management
 Handlingall othergeneralofficeadminanddealingwithcustomer/employeequeriesthatcomesthruvia e-
mail,telephoneandfaceto facecontact.
FirstNationalBank –CollectionsAgent
3 April 2013 – 6 March2014
 InboundandOut boundagent
 Utilize various skip tracingtechniquesandcollectionstrategiestolocaterightparties inorder to negotiate
payment arrangementsonhigh collectabilityor value accounts.
 Negotiatepaymentterms andmethodswhenright party is reached.Theprocessoften requiresreviewing
the accountinformationindatabase,and/oraskingprobingquestionsof the consumerinordertobetter
understandpotentialobjectionstopayment.
 Overcomestallsandobjections&suggestmoneysourcesfor debt payment.
 Utilize payment options(creditcards,directchecks)andsecurethisinformationsothat administrativeser-
vices canprocess.

Europ Assistance –CaseManager (Road&Home)
October2012 –2 April 2013
 Callcentrebased.
 Arranging Roadsideand EmergencyHomeAssistancefor mostInsuranceCompaniesand ClubMembership
Client( e.g. EdgarsClubMembership)
 Authorising SP’s to tow membersVehicles(Accidenttows/ roadsidetows)
 MonitoringMemberswhentravelling
 Arranging Carhire/ Accommodation/TaxiServices (breakdowns/ Accidents)
 Paperlessenvironment.
 Self managementbasedonBPM Overflow.
 Receivingandregistrationof claims.
 Appointingof lossadjusters, contractorsandsuppliers.
 Authorising of claims.

3. DARREN MOWERS
ID NUMBER 8806135080085
Cellular: 0768257958
0835744770
717 Hazeldale Drive, Noordgesig
1804
South Africa
mowersdarren30@gmail.com
 Liaising withbrokers, clientsandsuppliers.
 Receivingof mailandinvoices.
 Paying of claims.
 Negotiatingdiscounts.
African Bank –CollectionsAgents
November2011 – March2012
 Phoningclientstoarrange/collectonoverduebalancesonclientsloanaccounts/furnitureaccountsandcredit
cards
 Updatingof allclientspersonalinformationonthesystem
 Generalclientqueries
 Ensurethat monthlytargets andrequiredcriteriameasuredonaremetonthe end of eachmonth
Finrite –Claims Specialist
May2011 – July 2011
 Liaisewith Brokersand Clients
 Registeringclaimsforsmartphoneplus, auto page,tiger wheelandtyre, callsure,gamecellular
 Finalising/AuthorisingClaims
 Generaladmin –Smartphoneplus
 2IC – Smart phoneplus
 Updatingandforwardingof callandclaimsstatsto managementatthe end of eachday.
Nedbank –TeamLeaderClientCommunications /TeamLeaderClientServices
October2008 –November2012
 Balancingofallbranchsuspenseaccounts
 Authorising transfers, account closures, ABF pay-outs, profiles, card encoding
 Authorising teller transactions
 Managing staff ( training, coaching, HR matters)
 Managing Safe custody
 Signing and checking daily reports
 ManagingTellers–Treasury,Foreign,Tellersbalancingendofday
 Stand In – BranchManagerandOtherTeamLeader.Saturdaysand whenthey are out of the office

4. DARREN MOWERS
ID NUMBER 8806135080085
Cellular: 0768257958
0835744770
717 Hazeldale Drive, Noordgesig
1804
South Africa
mowersdarren30@gmail.com
AbsaBank – Branch Administrator
February2008 – October2008
 Printing and Actioning of daily listings
 Doing month end reconciliations
 Safe custody
 Client complaints resolution
 Ordering of all stationary and merchandising on SAP
 HR matters (new appointments, transfers etc.)
 Ensuringthat the branchesfinancialsareinorder
AbsaBank – FrontlineTeller
June2007 – January2008
 Cash and Cheque, transfers, cheque encashment
 Foreign exchange
 Identifying possible sales
 Printing of statements
 Doing end of day balancing
 Treasury
 Basic Administration
UTI Mounties –VaultClerk
December2006 –May2007
 Receiving cards from despatch department at the start of day
 Scanning all cards received in order to sort in to the different regions/branches
 Consolidate and despatching of the cards in order to be shipped off.

5. DARREN MOWERS
ID NUMBER 8806135080085
Cellular: 0768257958
0835744770
717 Hazeldale Drive, Noordgesig
1804
South Africa
mowersdarren30@gmail.com