IT Supervisor
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Managed Department with my manger & Hilton rules and make a great efforts with all team members to help Hilton guests to be happy by values in daily actions and decisions . Improve our equipments by daily and monthly maintenance & checklists.
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- 1. Curriculum Vitae Personal Details Name Mohamed Gamal Mohamed Lotfy Contact details Mohamed.gamal@hilton.com +201003909901 Date of birth November 01st , 1988 Nationality Egyptian Marital status Married Name of Spouse Zizi Adel Sultan Children’s Name & date(s) of birth NA Long Service Award NA Original Hilton joining date September 11th 2015 Religion Muslim Blood Group Work Experience Sep 2015 - Present IT Supervisor Hilton Taba Resort Nelson Village – Egypt May 2015 – Sep 2015 IT Supervisor Swiss-Belhotel Hotels & Resorts – Ghantoot - Abu Dhabi – UAE “Hotel Deflagging” Jan 2012 – May 2015 IT Coordinator Cluster (Resta Grand - Resta Reef - Resta Club Resorts) - Marsa Alam - Egypt Key Skills/Area’s of Expertise Languages Arabic Mother Tongue English Fair
- 2. Other key skills/area’s of expertise In charge of IT operation during IT Manager absence Review and analyze IT monthly expenses Work with IT Manager for IT CAPEX and OPEX Handle Disaster recovery Plans. Handle IT purchasing orders. Excellent of MS office applications. Excellent Internet navigation & communication Windows operating systems : Win XP, Win7, Win8 , Win Server 2003 & 2008 Hardware installations and maintenance ( Servers, PCs & printers) Software installations, maintenance and Systems imaging . Systems backup solutions and software’ s. PMS: Fidelio 5.6, Fidelio 6.20, Fidelio Suite8 , Opera , WishNet and OnQ . Back office software’ s: SUN v4.2.6 , SUN v4.3.3 and WebProlofic . Domain Controller Solutions. POS systems: Micros 3700 and 9700 . Store inventory management software’s: Fidelio Material Control. E-mail software’s: Group Wise and Outlook 2003, 2007, 2010 & 2013. Network Administration : LANs, VLANs for HP ( Core witches, Distribution Switches & Edge switches). UTP cable inspection and labeling, termination of cables . Nomadix system for HSIA. Central Administration : AVAYA and Mitel Call accounting software’s: Quinsys, FCS and Telespay. Payroll software’s: ACT and SST. Payroll. Door locks software’s: VingCard. Interactive TV software: P-Labor Tel _Tv40. Internet Security and Acceleration Server (ISA). Antivirus Protection Manager Software’s: Symantec Endpoint Protection v11 &v12 and Sophos Hilton Standard. Training session topics of (E-mail Ethics & Etiquettes).
- 3. Education & Qualifications 2010 Bachelor of Social Work Other Training, Development Programmes & Assessment Centres Development & Training 2015 OnQ Courses 2015 - 2016 Hilton University Online Courses SALT, HHONOR, Bed Bug, Make it Right and ….. 2013 CCNA Courses 2012 Complaint Handling Additional Information Memberships Hilton HHONOR – Blue Energy Team Interests & Hobbies Traveling, Internet and Cars. Additional Info Father’s Name Gamal Mohamed Lotfy Mother’s Name Magda Darwiesh Alzarkany Permanent Address (Home Country : Ahmed Fakhry street, Nasr City – Cairo Egypt Local (Dubai) Address NA Home Country Emergency Contact Name : Gamal Mohamed Lotfy Relationship: Father Tel: +20483667139 Mobile : +201001944801 Dubai (Local) Emergency Contact Name:NA Relationship:NA Telephone:NA Mobile: NA