Dana Borders has over 15 years of experience in administrative, customer service, and retail roles. She currently works as a Retail Fulfillment Coordinator at Funko, where she supervises a team and ensures timely and accurate order fulfillment. Previously, she held roles processing orders and maintaining security at Panasonic Aviation, and various customer-facing and administrative positions at Hydramaster, including account executive, sales assistant, and purchaser. Borders has strong skills in data entry, event planning, Microsoft Office, and relationship building. She aims to leverage her quick learning ability and leadership mentality into a new opportunity.

1. Dana Borders
5632 Sunset Lane
Everett, WA 98203
(206)406-4964
sdborders14@gmail.com
Traits
Quick Learner
Clear Communicator
Leadership Mentality
Strong Relationship
Building Capability
Strong Follow Through
Skills
Keyboarding (88wpm)
Data Entry
Event Planning
Proficient in Microsoft
Word and Outlook
Intermediate in Excel
Basic AP
Basic AR
ERP/CRM Experience
(Avante / Goldmine)
Education
Edmonds Community
College
Basic Classes – No
degree obtained
Employment History
Funko, LLC 2014 - Present
Retail Fulfillment Coordinator – Hot Topic
 Supervised team of 4-5 making sure product got out correctly and in a timely manner
 Created carton labels and pack slips for all Hot Topic orders, including Box Lunch, Apparel,
and Factory Direct Shipments
 Significantly lowered the amount of chargebacks from previous years
Volt 2014
Order Administrator - Contract Position at Panasonic Aviation
 Utilized Oracle to process PO’s, RMA’s, Credits,
 Maintained a high level of security at all times
 Assisted the Department Coordinator by running expedite reports, distribution of PO’s, Order
Acknowledgements and Invoices, daily mailing of ACK’s.
Hydramaster,Inc. 2002-2013
Account Executive / Executive Assistant 2007-2013
 Promoted to Hathaway Capital, Hydramaster’s in-house finance company, in order to help
grow the business.
 Maintaineda highlevel ofcustomer satisfactionwithover 20 Distributors andgainedlongterm
support and repeat business for Hathaway and Hydramaster.
 Used discretion when securing all necessary legal and financial details required for loan
approval process from end users.
 Attended 6 – 7 trade shows nationally every year.
 Responsible for maintaining the financial processes involving customer accounts and loan
payments.
 Administrative Duties:schedulingmeetings andconferencerooms,correspondence,mailings,
phones, faxing, filing, organizing
 Stepped in to supportthe companyduring two differenttransitional periods bytaking on extra
responsibilities in both the HR and administrative departments.
SalesAssistant 2006-2007
 Transferred into the Corporate sales department when McDowell Supply, a retail division of
Hydramaster, was sold.
 Point of contact for 5-7 outside sales reps and 20+ distributors nationwide.
 Managed the purchase order process by creating and reviewing customer orders and
delivering them problem-free to production.
 Added value to Distributors by proactively reaching out to offer cost saving measures.
 Admin Duties: Sales Binders, Mailings, Phones, Faxing, Filing

2. Purchaser 2002-2006
 Periodically performed cycle counts to verify stock levels.
 Saved the companymoneybysourcing theappropriate vendors andbuildingrelationships with
them.
 Physicallyreceivedincoming shipments usingthepurchase order to verifycorrectcounts were
received as well as in good condition.
 Kept warehouse and store front organized by putting away all incoming deliveries.
 Served as back up for counter, phones and shipping department.