1. R E S U M E
P e r s o n a l P a r t i c u l a r s
Name : Joshapge Dilantha Milroi Silva
Mobile : 012 4077479
Nationality : Sri Lankan
Gender : Male
E Mail : dilanthasilva1@gmail.com
C a r e e r O b j e c t i v e
 To be a successful leader in operations management where I can utilize my potential and
capabilities to achieve the organizational objectives and seize the opportunities for
professional development
A b o u t M y s e l f
 Extensive experience in team-oriented projects and presentations.Proven skills in analytical
thinking, problem thinking, and problem solving and conflict resolution.
 Good interpersonal and communication skills that able to deal with all level of corporate
Management
 Good understanding of the technical and operational environment as well as data processing
 Strong leadership and analytical skills
 Strong characteristic of determination and responsibility
 Results driven and aggressive with high personal and career goals
 Efficient problem solving skills
 A team player, ability to share knowledge
 Highly motivated, approachable and open-minded
 Fast learner and flexible
 Takes initiative in trying new methods confidently to improve skills
 Eager to learn new skills
 Takes feedback positively
 Possess an imaginative mind
 A simple person with amazing inner personalities; able to show talents at work
 Committed to work in teams and ability to share their knowledge for the benefit of the team
and service
 Able to pick new concepts quickly and self-motivated to learn.

2. K n o w l e d g e & S k i l l s
 Possess good interpersonal skills and excellent communication skills
 Costing and Negotiation Skills
 Possess strong leadership, matured, results oriented, resourceful and customer focused.
 Able to work independently, meticulous, self-motivated and able to lead and work under
pressure and deliver within the committed deadline.
 Able to work under pressure and multitasker
 Excellent interpersonal communication skills
 Excellent knowledge of current industry trends
 Team player
 Good in developing the business and including Sales and Marketing
L a n g u a g e P r o f i c i e n c y
Language Spoken Written
English 10 10
Sinhalese 10 10
A c a d e m i c F a c u l t i e s & Q u a l i f i c a t i o n s
2009- 2011 – ACBT (Bachelor In Business Administration)
2010 – Food & Beverage Management Training In SkyBar Colombo
2008 – ST.Joseph College (Commerce Business)
W o r k i n g E x p e r i e n c e s
Company : Aliyaa Island Restaurant & Bar
Designation : Operation Manager
Specialization : Food and Beverage
Duration : 2014 – Present
RESPONSIBLE AND DAILY TASK
 Coordination and Supervision - Coordinate, manage and monitor the workings of
various departments in the organization.

3.  Financial - Review financial statements and data. Utilize financial data to improve
profitability. Prepare and control operational budgets. Control inventory. Plan
effective strategies for the financial wellbeing of the company.
 Best Practices - Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures
to maximize output. Monitor adherence to rules, regulations and procedures.
 Human Resources - Plan the use of human resources. Organize recruitment and
placement of required staff. Establish organizational structures. Delegate tasks and
accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate
performance.
 Production - Coordinate and monitor the work of various departments involved in
production, warehousing, pricing and distribution of goods. Monitor performance
and implement improvements. Ensure quality of products. Manage quality and
quantity of employee productivity. Manage maintenance of equipment and
machinery. Provide technical support where necessary.
 Communication - Monitor, manage and improve the efficiency of support services
such as IT, HR, Accounts and Finance. Facilitate coordination and communication
between support functions.
 Sales, Marketing and Customer Service - Manage customer support. Plan and support
sales and marketing activities.
 Strategic Input - Liaison with top management. Assist in the development of strategic
plans for operational activity. Implement and manage operational plans.
Previous W o r k i n g E x p e r i e n c e s
Company : Modesto’s Kuala Lumpur
Designation : Operation Manager
Specialization : Food and Beverage
Duration : 2012 – 2014
 Coordination and Supervision - Coordinate, manage and monitor the workings of
various departments in the organization.
 Financial - Review financial statements and data. Utilize financial data to improve
profitability. Prepare and control operational budgets. Control inventory. Plan
effective strategies for the financial wellbeing of the company.
 Best Practices - Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures
to maximize output. Monitor adherence to rules, regulations and procedures.
 Human Resources - Plan the use of human resources. Organize recruitment and
placement of required staff. Establish organizational structures. Delegate tasks and

4. accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate
performance.
 Production - Coordinate and monitor the work of various departments involved in
production, warehousing, pricing and distribution of goods. Monitor performance
and implement improvements. Ensure quality of products. Manage quality and
quantity of employee productivity. Manage maintenance of equipment and
machinery. Provide technical support where necessary.
 Communication - Monitor, manage and improve the efficiency of support services
such as IT, HR, Accounts and Finance. Facilitate coordination and communication
between support functions.
 Sales, Marketing and Customer Service - Manage customer support. Plan and support
sales and marketing activities.
 Strategic Input - Liaison with top management. Assist in the development of strategic
plans for operational activity. Implement and manage operational plans.
Previous W o r k i n g E x p e r i e n c e s
Company : Skybar Colombo Sri Lanka
Designation : Bar Manager
Specialization : Food and Beverage
Duration : 2010 – 2012
 Recruiting, training and motivating staff
 Keeping up to date with licensing legislation and taking legal responsibility for the
premises
 Ensuring beer and wine are kept in good condition (and no, you can't drink them if
they 'look gone off')
 Enforcing health and safety rules
 Managing kitchen staff
 Dealing with difficult customers
R e f e r e n c e s
Available upon request