Resume

1.  Service Coordinator
 Warranty Service
 Marketing/Sales
 Shipping/Warehouse
Management
405 West Lee Street
Brooklet, GA 30415
912.313.8960
cristinaemberton@icloud.com
 Web 2.0 Tools
 Thinglink, Dipity, Prezi
 Curating Tools: Diigo Symbaloo,
Pearltrees
 Microsoft Office

 Adobe Creative Suite
 iMovie
 Astea Global Database and
Service Management System
 Blog Creation and Management

Cristina Emberton
Performance Profile
Accomplished Service Coordinator and Marketing Specialist proficient in database management, business to business
services and ensuring customer satisfaction. Ten years plus experience in sales support, marketing support, print
development and design, vendor management and web-based research..
Core Competencies
Technology Experience
Work Experience
Registered Mediator October 2014 - Current
Georgia Office of Dispute Resolution Statesboro, GA
Ogeechee Judicial Circuit
 Registered neutral performing mediations for the Ogeechee Judicial Circuit
 Acts as a neutral party in warrant cases and civil and domestic disputes in order to bring both parties to
a suitable agreement with the goal of keeping the lawsuit out of litigation
Service Coordinator May 2013 – Sept 2014
Daikin Applied Statesboro, GA
 Coordinated and scheduled all service calls and negotiated projects for commercial HVAC installations
and service.
 Solicited customer feedback for completed installations
 Expedited all parts orders for technicians and end-user customers
 Developed a streamlined workflow procedures from quotation, initiation through to completion
including scheduling and dispatch of technicians for day to day service calls and projects
 Completed job cost analysis and invoicing for negotiated projects and time and material service calls
 Conflict Resolution
 Job Cost Analysis
 Market Research
 Typesetting and proofing
 Proficient in PC and iMac O S
platforms
 Training & Lesson Plan
Development
 Contract Negotiations

2.  Manage vendors for subcontractor work, purchased parts and equipment and verified all materials were
accountable and included within projects
 Ensured warranties processed and coordinated equipment replacement
 Completed monthly duties including collections, produce line of business reports as well as projection
reports
 Organized data for customer site equipment, technician equipment logs, accounts receivable and
payable files
 Coordinated the start-up of newly commissioned equipment and tracked all jobsite work-in-progress
Arts Program Specialist April 2012 – May 2013
City of Savannah, Department of Cultural Affairs Savannah, GA
 Assisted the Arts Program Coordinator in coordinating gallery events and receptions
 Evaluated budget evaluations and communicated with vendors, artist and guests
 Assisted in art program development for children and adult art classes.
 Created class spreadsheets for all quarterly classes and camp schedule
 Input all student data for classes and processed customer payments
Marketing Specialist August 2010 – April 2012
Kulp Mouchet Savannah, GA
 Provided continual support for sales staff in all areas of property marketing, contracts and clerical
 Launched and managed Kulp Mouchet social media platforms; Facebook and LinkedIn
 Developed and distributed sales proposals and contracts
 Conducted research including demographics and area economic information
 Managed sign redevelopment, printing and installation for all properties
Marketing Manager/Sales Support Feb 2007 – April 2010
Colliers International, LLC Savannah, GA
 Primary marketing support for all sales agents including attendance in trade shows.
 Managed files for marketing materials, photography, website and listing services
 Developed and managed photo library.
 Managed sign design, development, printing and installation for all properties
 Served as Project Manager for marketing publications and materials
 Developed pre-press stage through PDF and print publication and distribution
 Designed company and listing advertisements for print and web based marketing, including typesetting,
image placement, proofing and packaging for print (Savannah Business Journal, Savannah Morning
News, 2008 and 2009 Georgia Ports Authority Directory, Georgia Commercial Properties magazine and
GPA quarterly published AnchorAge)
 Contacted vendors for all areas of maintenance, repairs and property management.
Education
Georgia Southern University Statesboro, GA
Master of Education, Instructional Technology 2017
Savannah College of Art & Design Savannah, GA
Bachelor of Fine Arts 1995