1. MARJORIE ORTIZ, AIT E: marjorieannortiz@gmail.com // T. [787] 461-3211
A: Denver, CO 80210
SUMMARY OF QUALIFICATIONS
Highly qualified professional with over 7 years of experience in Sales, Administrative Support and Customer
Service; and almost 5 years in the Interior Design combined with Architecture Industry. Skilled at steering
clients through entire design process to consistently exceed expectations. Known for designs that are highly
functional, yet inspirational and aesthetically pleasing. Skillful in AutoCad, Google Sketch-Up, Adobe PhotoShop
CS3, 20/20 Design, QuickBooks & ValueQuix.
Areas of expertise include:
• Kitchen, bathroom, and interior design
• Space planning
• Identifying and defining client needs
• Delivering projects on time and budget
• Achieving high end looks at minimun cost
• Handling multiple projects currently
• Designing effective presentation graphics
• Selecting cabinets, finishes, materials and colors
• Ability to build rapport, trustworthiness and
confidence with coworkers and customers alike
• Demonstrated ability to quickly and efficiently
transmit new ideas and concepts to peers and
subordinates
• Ability to focus and multi-task
• Strong organizational and communication skills
• Fully bilingual in Spanish and English
WORK EXPERIENCE
November 2014 - April 2015 / AEROTEK – BLACK & VEATCH, Denver, CO
Telecom Department - Engineering Technician 2
Responsible for developing and modifying deliverables based on rough sketches, marked-up copies
and/or detailed verbal instructions. Produced necessary views, sections and details based on Company
standards and procedures. Ensured that deliverables and tasks were completed on time, while meeting
AT&T’s, as well as Black & Veatch’s quality requirements.
August 2013 – March 2014 / S HOLDINGS, San Juan, PR
Architectural Designer / Interior Designer
• Production of as-builts, design development, construction documents, 3D modeling, graphic presentation,
interior design consultation, material selection, and on-site visits with project owner while in construction
January 2011 – March 2014 / GLC CONTRACTORS GROUP, San Juan, PR
Architectural Designer / Interior Designer
• Production of as-builts, design development, construction documents, 3D modeling, graphic presentation,
interior design consultation, material selection, and on-site visits with project owner while in construction
March 2012 – March 2014 / KITCHENS AND MORE, Guaynabo, PR
Designer Consultant & Sales Representative
• Kitchen, bathroom and interior design
• Provide clients with optimum service experience
• Actively manage projects, delivery and installations
• Interface with on-site contractors while measuring in field, designing, selling, guiding, and educating
• Actively listen to clients concerns and requests
• Have acquired impressive amount of repeat business and referrals
January 2012 – March 2012 / QUALITY BUSINESS, INC. San Juan, PR
Internal Customer Business Assistant
• Promoted to full sales support on proposals and administrative support to ensure fast negotiation and
company qualification matters
• Order processing, problem solving, ensure problem-free installs, and after-sales support

2. December 2009 – January 2012 / QUALITY BUSINESS, INC. San Juan, PR
Assistant Manager for Supplies / Added responsabilities included:
• Promoted within 3 months
• Direct supervision of full time employee to ensure smooth operations during delivery
• Monitoring and updating inventory and stock
• Accountable for receiving and conducting purchase orders
• In charge of building and maintaining successful customer and vendor relations
September 2009 – December 2009 / QUALITY BUSINESS, INC. San Juan, PR
Telemarketing Representative:
• Identified leads, directed them to our sales representatives, and provided follow-up in order to meet sales
goals
• Set appointments with qualified customers that meet criteria and standards based on company’s purpose,
goals and objectives
• Accountable for promoting office equipment, creating and actualizing database and implementing
marketing strategies, while demonstrating Xerox equipment and software advantages to new and existing
customers. Organized, tracked and maintained lead information, while delivering a large number of Xerox
proposals to clients on a monthly basis
• Directly involved in the coordination, draft preparation and design of newspaper ads and radio
announcements
January 2009 – September 2009 / INTERIOR RESOURCES, San Juan, PR
Assistant Designer:
• Accountable for the production of as-builts, design development, construction documents, 3D modeling,
graphic presentation boards, and meetings with project owners
• Directly participated in projects that included Comfort Inn [suites], Ventor [faucet showroom] and Interior
Resources by Coralys Colón [bridal showroom]
March 2008 – September 2009 / OFFICE FURNITURE WAREHOUSE, San Juan, PR
Department – Emozioni [Kitchen & Bathroom] - Designer and Sales Representative:
• Responsible for assisting the manager in daily tasks
• Accountable for kitchen and bathroom documentation, draft, design and direct customer service, as well
as the realization of sales goals
• Accountable for managing inventory for the department
• Prepared daily progress reports, and actualized website data in accordance with weekly offers
• Other tasks included graphic design for store advertising and cashier duties
April - August 2007 // Benjamin Santana - AIA, San Juan, PR
• Accountable for the edition and coordination of content, as Editorial Assistant, to the development of a
Feasibility Plan for the proposed Cultural Tourism & Educational Center in Puerto Ferro [a community
oriented project in Vieques, PR]. Visited, researched, and documented sites with similar characteristics to
Puerto Ferro, in order to include them as precedents, comparing and/or contrasting them to our plan. The
research was synthesized into a final document, emphasizing new approaches to a specific site and its
valuable attributes.
• Directly collaborated in the development of other projects, such as Yogen Fruz [Caguas], and Starbucks
Corporation for the Conquistador Hotel in Fajardo, among others. Duties included site analysis, design
development, construction documents, 3D modeling, graphic presentation and meetings with project
owners.
Summers 2004, 2005, 2007 – LÓPEZ ASSOCIATES, Guaynabo, PR
Architect Assistant:
• Assisted in the development of construction documents
• Directly participated in projects that include private residences [Villa Caparra, Guaynabo], residential
condominiums [Isla Verde II] and a private neighborhood [Guaragüao, Bayamón]
EDUCATION
MA – Environmental Management [MEM] 2013 Professional BA - Architecture [5 year program] 2008
Polytechnic University of Puerto Rico [San Juan] New School of Architecture, PUPR, San Juan, PR