1. CORY M. JUDGE
11640 Gorham Ave. Apt. 12 • Los Angeles, CA 90049 • 702-265-0813 • corymjudge@gmail.com
Education:
Middle Tennessee State University
Bachelor of Science in Music Business (Aug 2003)
Relevant Professional Experience:
Minuteman Parking Company, El Segundo, California
Account Manager/Hankey Investments and Mandalay Entertainment (February 2014 - Present)
• Oversee contractual monthly parking accounts and hourly/daily on-site
revenue operated parking facilities for 2 substantial commercial buildings
• Delegate daily/monthly permitted parking access to qualifying tenants and
visitors for properties that consists of: 19 companies, over 1,000 employees and over 600
parking spaces
• Manage department’s revenue and financial reporting, damage claims,
new hire orientation procedures and associated paperwork, employee training and career
development, budgeting, payroll, scheduling, supplies and safety guidelines
Account Manager/Huntley Santa Monica Beach and Marriott Hotel (January 2012 - January
2014)
• Conducted entire hotel valet operation that included: staff of 30 attendants
handling 3,500 vehicles a month, upholding hotel customer service standards to best
represent the brand, and coordinating short and long term initiatives with upper
management
• Increased monthly revenue 10% by first brainstorming, then presenting to
management, and finally implementing new strategies to encourage customers to pre-pay,
which allowed for the redistribution of labor hours to more accurately meet actual
demand
• Exemplified superior service by consistently exceeding secret shop scores
and travel site surveys, which expedited a vertical promotion to a much larger Minuteman
account

2. • Represent commitment to service by achieving certifications such as:
Franklin Covey’s 4 Discipline’s of Execution and Preferred Hotel Group’s “Standards of
Excellence”
Rio All-Suites Hotel and Casino, Las Vegas, NV
Valet Supervisor (July 2009 - September 2011)
• Promoted to supervisor after 4 years of excellent job performance,
superior customer service, efficient front service productivity, and building strong
customer and team relationships
• Supervised 15-20 individuals, forming a team with strong ethics and
communication skills, which significantly improved work flow and provided a
professional environment
• Ensured that our staff maintained a clean work environment for aesthetic
appeal and safety for customers and teammates; observed that teammates adhered to
dress code policy and maintained a well-groomed appearance
• Received a Letter of Positive Commendation from the Regional President
of Harrah’s Las Vegas for perfect Quality Assurance Shops and two Employee of the
Month awards
Valet/Baggage Handler/Doorman (May 2005 - July 2009)
• Provided unique and flawless service with little or no supervision;
established strong relationships with our guests and always aimed to surpass service
expectations to keep our guests loyal to our hotel
• Trained new-hires on quality service, job functions and hotel objectives;
analyzed new-hire’s performance and customer presentation to assure they met valet and
hotel goals