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Jonathan Hoehn
5734 W. Mercury Way
Chandler, AZ 85226
(217) 377-8136
Hoehn.J@yahoo.com
Objective
To obtain a position that would allow me to share my passion for beer/wine/spirits and
use my skill set for driving bottom line profits and training, educating and developing
talent within an organization.
Employment History
STORE DIRECTOR
2017-Present Spence Diamonds, Scottsdale AZ
▪ Responsibilities include people development, maximizing profits, Diamond
Consultant training, sales, day to day store operations and ensuring the Spence
customer experience.
ASSISTANT GENERAL MANAGER
2007-2017 Tourneau, Scottsdale AZ
▪ Recruited, maintained and developed a tenured sales professional and service team
with a focus on clienteling and providing a luxury buying experience.
▪ 5% year over year comparable store sales increase while maintaining and exceeding
goals in other key categories.
▪ Responsibilities also included product training, inventory control, cost controls and
day to day store operations while overseeing of office, service and sales staff.
ASSISTANT GENERAL MANAGER
2004-2007 Ultimate Electronics, Chandler AZ
▪ Responsibilities included people development, maximizing profits, training, inventory
control, cost controls and ensuring the customer experience.
▪ 11% comparable store sales increase year over year and was consistently
recognized as a top performing store in key categories.
CORPORATE TRAINER / SERVER
2002-2004 Chili’s Bar and Grill, Chandler AZ / Champaign IL
▪ Trained and developed sales and customer service skills with new employees.
STUDENT COORDINATOR
1999-2003 University of Illinois Dining Services, Champaign IL
▪ Coordinated 20+ student employees throughout lunch shifts, dinner shifts and private
dining events in conjunction with 10+ full time employees.
Education
1999-2003 University of Illinois, Champaign IL
▪ B.S. in Spanish
▪ Consistently made Dean’s List. Member of International Illini. President and head
instructor of the Illini Ving Tsun Kung Fu Association.
2017
▪ Diamond Council of America Certified Diamontologist.
Skills
▪ Ability to communicate effectively.
▪ Firmly established in developing talent and team building.
▪ Can produce intended results in stressful situations using multi-tasking skills.
▪ Strong leadership abilities.
▪ Passionate about the customer experience and building repeat and referral
business.
▪ Proficient in A.S.C., Microsoft Word, Outlook and Excel.

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Jonathan Hoehn Resume

  • 1. Jonathan Hoehn 5734 W. Mercury Way Chandler, AZ 85226 (217) 377-8136 Hoehn.J@yahoo.com Objective To obtain a position that would allow me to share my passion for beer/wine/spirits and use my skill set for driving bottom line profits and training, educating and developing talent within an organization. Employment History STORE DIRECTOR 2017-Present Spence Diamonds, Scottsdale AZ ▪ Responsibilities include people development, maximizing profits, Diamond Consultant training, sales, day to day store operations and ensuring the Spence customer experience. ASSISTANT GENERAL MANAGER 2007-2017 Tourneau, Scottsdale AZ ▪ Recruited, maintained and developed a tenured sales professional and service team with a focus on clienteling and providing a luxury buying experience. ▪ 5% year over year comparable store sales increase while maintaining and exceeding goals in other key categories. ▪ Responsibilities also included product training, inventory control, cost controls and day to day store operations while overseeing of office, service and sales staff. ASSISTANT GENERAL MANAGER 2004-2007 Ultimate Electronics, Chandler AZ ▪ Responsibilities included people development, maximizing profits, training, inventory control, cost controls and ensuring the customer experience. ▪ 11% comparable store sales increase year over year and was consistently recognized as a top performing store in key categories. CORPORATE TRAINER / SERVER 2002-2004 Chili’s Bar and Grill, Chandler AZ / Champaign IL ▪ Trained and developed sales and customer service skills with new employees. STUDENT COORDINATOR 1999-2003 University of Illinois Dining Services, Champaign IL ▪ Coordinated 20+ student employees throughout lunch shifts, dinner shifts and private dining events in conjunction with 10+ full time employees. Education 1999-2003 University of Illinois, Champaign IL ▪ B.S. in Spanish ▪ Consistently made Dean’s List. Member of International Illini. President and head instructor of the Illini Ving Tsun Kung Fu Association. 2017 ▪ Diamond Council of America Certified Diamontologist. Skills ▪ Ability to communicate effectively. ▪ Firmly established in developing talent and team building.
  • 2. ▪ Can produce intended results in stressful situations using multi-tasking skills. ▪ Strong leadership abilities. ▪ Passionate about the customer experience and building repeat and referral business. ▪ Proficient in A.S.C., Microsoft Word, Outlook and Excel.