1. Professional Experience:
 Overall 5 years and 2 months of experience in SFDC CR, MS Dynamics CRM, Siebel CRM
One Source, Web/ Java application Testing. Holding H1-B visa valid from Sep 2014 to Sep 2017
and Am ready to travel on short notice.
 Involved in different phases of SDLC and STLC such as Requirement Gathering,Estimation,
Analysis, Design, and Testing and Delivery activities.
 Strong experience on building the Testing artifacts like Strategy, Plan, Traceability and Test
methodologies for testing.
 Extensive Knowledge on SFDC CRM v Winter 14 , MS Dynamics CRM 2011, SIEBEL CRM v
8.2, Marketo application, Functional Testing and SDLC, Testing life cycle.
Sound Knowledge in Functional, Integration, Regression and Data Conversion testing.
Comfortable working in Team environment.
Active part in Project Development – Interacted with various stakeholders in project like Project
Managers, Execution owner, Documentation, Support and Implementation team.
Handling Customer escalations and delivering patch release on time.
Had organized the Team as Team Leader,
 Good communication and Interpersonal Skills.
Key Projects / Major Achievements:
Bio-Rad Service Max - SFDC CRM v
Spring 15.
Thomson Reuters – One Source SFDC
CRM v Spring 13.
CITI Bank – CPB CARE SFDC CRM.
Royal Bank Of Scotland – MS Dynamics
2011 CRM
CITI Bank – CITI Yield Book Application,
SIEBEL CRM V 8.1
Technical Skills:
 Domain: CRM, Retail Banking and Investment Banking
 Tools:SFDC CRM, Siebel CRM, MS Dynamics CRM, Marketo Application,
Quality Center,Data Loader, Work Bench, Test Director, Clear Quest, iSolve.
 Technical Testing: Functional Testing, Functional, Integration, Regression
and Data Conversion testing
 Software Engineering: Requirement Gathering, Test Effort Estimation, Test
Plan and Strategy, Test Scripts Preparation, Test Execution, Defect tracking
and Final Test Result Documentation.
Your
Photo
Education:
B.E in Electronics and
Communication Engineering.
Antony Joseph Raj – CRM Functional Consultant