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CHARLOTTE GIBSON
CharlotteGibsonNY@gmail.com
146 West 74th
Street #2, New York, NY 10023
917-564-0522
OBJECTIVE:
To obtain a position as an extension of previous work and a transition for future endeavors, which
provides a professional atmosphere where the ideals of integrity, growth, and stability are fostered.
EDUCATION:
Associate of Science, 2001 Virginia Western Community College, Roanoke, VA
Bachelor of Science, 2005 James Madison University, Harrisonburg, VA
Majors: Psychology and The School of Media Arts and Design
American Sommelier Association (ASA), August 2008, Andrew Bell
Intermediate Viticulture and Vinification
LICENSES:
Qualifying Certificate in Food Protection, 2008 DOH, New York, NY
TIPS Certified, 2010, New York, NY
Certificate of Fitness, (S-95) 2014 FDNY, New York, NY
PROFILE:
I am a detail-oriented and highly motivated professional, who thrives in a fast-paced atmosphere where
problem solving and reacting to various unforeseen daily situations is considered a challenge. I have
worked as both Captain and Bartender in fine dining and wine driven atmospheres. My current work
has involved opening service establishments from concept, through initial inspection, staffing and
training. I was the liaison between the owners and other members of staff. I have been in charge of
scheduling meetings & travel, as well as making sure that all corporate paperwork was completed and
received by their time-sensitive dates.
I have worked in virtually every area of the industry including, but not limited to: bookkeeping,
organizing and structuring AP/AR, interaction with and maintaining positive relationships with vendors
and processors, answering emails from guests regarding questions and complaints, implementing and
running payroll, HR (disciplinary, filing claims, establishing safe work practices and principles),
creating spreadsheets and professional documents (reports, cost analysis), design of
handbooks/manuals, keeping time-sensitive documents up-to-date, organizing off-premise events,
beverage menu curating, core menu design, branding, MICROS programming, facilities management
and Steward supervision.
WORK EXPERIENCE:
Opening Team Manager/Designer; Administration; Manager
REDFARM (2170 Broadway; 529 Hudson St.)
August 2013-November 2014
Andy Wang (Director of Operations)
Admin. Asst., Asst. Beverage Director, Menu Dev., Events, (DOO for initial opening 2012)
THE DAKOTA BAR (UWS—72/Columbus Ave.)
December 2012-June 2013
Jennifer Klein (Owner)
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Captain (Original Opening Team 2010)
LINCOLN RISTORANTE (Lincoln Center)
August 2010-June 2011
Paolo Novello (GM)
Asst. Wine Director, Event Coordinator, Bartender (DOO for reopening 2014)
WINE & ROSES (UWS—74th
/Columbus Ave.)
July 2007-November 2009; 2014 (reopening/repossession)
Jennifer Klein (Owner)
Bartender, Captain
CESCA (UWS—75th
/Amsterdam Ave.)
August 2005-August 2007
Lisa Hiipo (GM)
COMPUTER EXPERIENCE:
PC & MAC: Word, Excel, Power Point, SPSS, Micros (configuration and managure procedures), POS
Digital Dining (minor programming and managerial procedures), Quickbooks (minimal), ADP
(payroll), Citrix (accounting), Google Drive, Google Groups, Dropbox; InDesign, Illustrator,
Dreamweaver, Photoshop (and other subsets of AdobePro)
