Fateh Ladjel has over 10 years of experience as a general manager for upscale lounges and restaurants in Washington DC. He has a proven track record of strong leadership, optimizing operations to maximize profits, ensuring compliance with regulations, and providing excellent customer service. Ladjel is fluent in Arabic, French, and English with conversational Spanish skills. He has a diploma in mechanical and industrial electrical engineering from CFPA Rouiba Algerie in Algeria.

1. FATAH LADJEL
2131 B Wyoming Avenue, NW, Washington, DC 20008, (202) 386-2008, fateh78us@gmail.com
PROFESSIONAL EXPERIENCE
M.I.A. Lounge, Washington, DC (November 2011 – September 2014)
General Manager
M.I.A. was an upscale lounge providing nightlife and hospitality service to high class clientele, including
international celebrities and athletes including the Washington Wizards
 Senior level decision maker with regard to every aspect of the venue’s operation and was ultimately responsible
for proper execution of all subordinate managers’ position responsibilities
 Demonstrated strong leadership and personal management style with extreme focus on customer service to
surpass all guest expectations in terms of service and overall guest experience
 Held highest level of staff authority within the venue and was responsible for the overall management of the
facility to ensure profitability
 Oversaw and ensured compliance with Corporate Guidelines, Policies and Procedures and regional law and code
to ensure every action and process considers guest perspective first and foremost to ensure consistent
experience for every guest
 Provided leadership, direction, training and development to subordinate managers and crew
 Strong command of excellent organizational and communication skills and ability to effectively manage multiple
revenue centers within the facility including music and entertainment and bar and lounge table service
 Maximized the efficient operation of the venue through constant scrutiny of staffing, purchasing, inventory cost
and event management.
 Supervised cost of goods sold at each point of sale as well as oversaw all beverage ordering, inventories and
staffing.
 Monitored and effectively planned all marketing efforts to ensure maximum market awareness. Management of
the promotion company to implement marketing plans and initiatives.
UTOPIA & SOUSSI, Washington, DC (January 2009 – November 2011)
General Manager
 Served as “chief-of-staff” and was responsible for pleasing customers by providing a pleasant dining experience
 Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning,
scheduling, coaching, counseling, and disciplining employees; communicated job expectations; planning,
monitoring, appraising, and reviewing job contributions; enforced policies and procedures.
 Achieved restaurant operational objectives by contributing information and recommendations to strategic plans
and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-
service standards; resolved problems; identified trends; determined how and where to make improvements;
implemented change.
 Planned menu specials by consulting with chefs; estimated food costs and profits; adjusted menus.
 Implemented cost control by reviewing portion control and quantities of preparation; strategized to minimize
waste; ensured high quality of preparation.
 Avoided legal challenges by conforming to the regulations of the alcoholic beverage commission.
 Maximized bar profitability by ensuring portion control; monitored accuracy of charges.
 Maintained safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards
and procedures; complied with legal regulations; maintained security; maintained parking lot and walkways.
 Maintained ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil
quality and placement; monitored food presentation and service.
 Enhanced both restaurants’ reputations by accepting ownership for accomplishing new and different requests;
explored opportunities to add value to job accomplishments.

2. EDUCATION
CFPA Rouiba Algerie, Algiers, Algeria (1996 - 1999)
Diploma in Mechanical & Industrial Electrical Engineering
Lycee Descartes, Algiers, Algeria (Graduation 1996)
Equivalent of U.S. High School Diploma
COMPUTER SKILLS
Microsoft Office, Aloha, Restaurant Manager
LANGUAGE SKILLS
Fluent Reading, Writing & Speaking Arabic, French and English
Conversational Spanish