Part of the "Professional Development for Managers" series.

1. Professional Development Workshop
Susannah J. Schuilenberg, PsyD, MA, MREd, RPC, MPCP
Clinical Psychologist & Learning Specialist
Soor Center for Professional Therapy & Assessment

2. Unconditional
Positive Regard
(c) SJS 2011

3. Finish these sentences
I believe people are basically...
If no one is looking people will...
If I don't take care my colleagues would...
I believe the best motivator is...
(c) SJS 2011

4. Definition:
The unshakeable commitment to the
truth that an individual's personal
worth is not dependent on his/her
performance.
The mindful acknowledgement that the
choices of an individual make sense to
him/her because if they didn't, s/he
would have chosen differently.

5. What you see/hear
depends on what you
were thinking before
you saw/heard it.

6. Everyone else in your team has received an
unexpected bonus except you. What would you
do?
A: assume it was a mistake, and ask your
supervisor about it.
B: confront your supervisor about why you are
being treated unfairly.
C: steal a co-worker's bonus
D: complain to human resources
E: quit

7. (c) SJS 2011

8. (c) SJS 2011

9. Finish these sentences
I would be a better boss if...
Being part of a team
means...
My greatest strength is...
I cannot stand it when
someone...
My biggest headache is...
Mistakes mean...
(c) SJS 2011

10. If I believe worth is based on
performance...
It's
es are AL
Lp
tak l and ers
is
M fata onal
(c) SJS 2011

11. One of your colleagues is responsible to provide data
in order for weekly reports to be submitted. Three
weeks out of every month, the data is provided as
required.
When it is your turn, however, to submit the weekly
report, the data from your colleague is late,
incomplete, or totally missing.
Now your supervisor has pointed out that your
reports are consistently sub-standard.
What are you going to do?

13. UPR in action
Separate the person from the action
Ask open-ended questions
Give opportunity to explain rationale or motive
Keep mistake in perspective
Provide ideas to fix/correct the error
Support learning opportunity
(c) SJS 2011