1. Caterina Marosa
185 14th Avenue,West Hoxton NSW | 0409 204 969 | Caterinamarosa@yahoo.com.au
Dear Recruitment Team;
I am a highly-skilled Service Coordinator with substantialexperience in implementing different processes and piloting
suggestions to ensure a favorable outcome for my current and previous employers, and also ensuring that we as a team
fulfill the organization’s core values.
During the last several years I have been providing exceptional customer service delivery and ensuring an unwavering
result to promote customer satisfaction and ensuring we uphold the good values and reputation of the company.
The extent of my knowledge is significant and covers a wide range of administrative and technicalskills in several key
areas including database applications, phone systems and other administrative duties and this is capitalizing on my
success. I am looking for an opportunity to leverage my expertise and demonstrate my experience within a progressive
organization such as Service NSW that this will positioned at strong growth.
Enclosed in my CV it will outline in detail my qualifications, education and relevant experience.Some of my key strengths
include:
 In depth knowledge of all policies and proceduralmethods within my company
 Exceptional capacity to enter a newenvironment and have the ability to produce clear-cut results from the start
by applying well-developed technical and communication skills that are easily transferrable between different
organization’s
 Strong capability to solve problems with ease.
I look forward to hearing from you at your earliest convenience to discuss my application further
Sincerely,
Caterina Marosa