1. Anuradha Nag
L1/152- B, DDA FLATS
Kalkaji, New Delhi -110019
9818317773
Objective:
To find, close and retain top talent for a fast growing ITES company. High energy
people, cutting edge tools and products with a focus on building a world class
company through quality staffing; assists them in hiring consultants at their full
ITES staffing life cycle needs from sourcing, researching, interviewing, and
closing the candidates.
BRIEF EMPLOYMENT HISTORY:
Cygilence Consultancy (May
2005 – Dec 2005)
Cygilence is a Domestic Recruitment Consulting company recruiting people for
BPO, ITES, IT, Retail, Insurance etc.
Work Profile
Arranging telephonic interviews
Checking the authenticity of the profile
Giving support India sales team for staffing solutions, handling resource
activities.
Handling Onsite placement activities for clients.
Comfortable with most of the job sites in India
Managing Database of Professionals based in India in specific skills
Maintaining hot-list of Marketable Consultant
Build a large and efficient vendor network by involving them in the business and
recruitment process
Track, monitor conversions, cost and turnaround time of all recruitment sources
and constantly improve on the hiring process
Xansa Outsourcing & Technology (Jan
2006 – Feb 2007)
Xansa is a UK-based outsourcing and technology company with over 8000 people
in the UK and India. With a 44-year history of sustaining long-term relationships
and pioneering better ways of working, Xansa drives real and long-term cost
reductions and performance improvements. Committed to delivering guaranteed
business outcomes through a combination of technology and process expertise,
Xansa gives clients across the private and public sectors the freedom to do more.
Xansa is listed on the London Stock Exchange (XAN.L) with revenues for 2006 of
£357.3 million.
Work Profile:-
Worked with “Experian Process” which is a credit reference as well as credit
check company in the U.K and it provides consumers, businesses and the public
sector with information and analysis to help them make important decisions. It
also helps the customer to understand and manage their credit information.
Portfolio of Responsibilities: (Key Result Areas)
• Making calls to the business and verifying whether the business is running
or not.
• Checking the credit history of the businesses.
2. • Making reports and sending them to the client for a reference check.
• Verifying all the candidates and tenants who resides in U.K.
• Was also part of Data Quality Team.
Work Profile:- Global Resourcer
Portfolio of Responsibilities: (Key Result Areas)
• Expertise in Entire Recruitment Life Cycle from Sourcing, Screening,
Selection, Hiring, Negotiation, Post Offer Follow up.
• Handling IT and Non-IT Recruitments for Xansa India and also for UK
Department.
• Maintaining Database of software Professionals by skill wise, Experience
levels.
• Head Hunting suitable candidates
• Taking up HR interviews and effectively selling offer to candidates
• Responsible for everything before the person is put on a project which
includes
-Acceptance of Offer letter & collecting the required documents
-Handholding the potential employee till he joins on concerned location.
Understanding the manpower needs with respect to both on-site, offshore
business.
• Able to communicate, and deal, effectively within all levels of an
organization.
TEFL Resource Management Group (Feb
2007 – Sep 2007)
Is a Delhi based organization with a major focus on personnel recruitment &
training, placement consultancy and corporate training.
Being associated with the organization by virtue of which I have accrued
tremendous knowledge of business process flows and concerned in Manpower
recruitments.
Work Profile:- Asst Manager - HR
Portfolio of responsibilities:
• Expertise in Entire Recruitment Life Cycle from Sourcing, Screening,
Selection, Hiring, Negotiation, Post Offer Follow up.
• Making sure expectations regarding quality of candidate is met by the
prescreening candidates to be submitted and delivering the best matches
by understanding client's requirement thoroughly and then sending the
right match.
• Handling a team of 5 recruiters.
• Handling both IT and Non-IT clients and working with them through
various domains.
• Headhunting.
• Networking with senior candidates, conducting pre-customer interviews.
• Posting jobs on the Internet, internal circulation of requirements and
saving profiles to the database.
• Involved in building in-house database.
• Sourcing of high quality IT talents for recruitment.
• Sourcing the profiles matching the company’s requirements through
available in-house database.
3. • Part of Business Development for RMG.
• Interaction with Clients and also was responsible for making new clients.
Vertex India Private Ltd
(Oct 2007 - Till date)
Vertex is a leading UK provider of outsourced business services and technology
solutions with expertise in customer management. We work with UK and North
American private, Financial, utility and public sector clients, to deliver operational
and customer service excellence.
Being associated with the organization by virtue of which I have accrued
tremendous knowledge of business process flows and concerned in Manpower
recruitments.
Work Profile: - Sr Executive - HR
Portfolio of responsibilities:
• Was part of the pilot batch for HR Plus team.
• Expertise in Entire Recruitment Life Cycle from Sourcing, Hiring, and Post
Offer Follow up like completing Pre-employment checks.
• Taking care of New Starters in the company from issuing contracts,
calculating their pay and setting up accounts on the system.
• Subject Matter Expert in handling Changes in terms and conditions for UK
Employees like Hours, Salary, Transfer, Secondments, Miscellaneous
Payments, and Probation Period etc.
• Deal with employee issues like Salary, rewards, compensation and
benefits, confirmations, transfers, Exit.
• Handle the entire gamut of HR operations, ranging from Probationary
extensions, terminations, Variations to contracts.
• Posting jobs on Vertex site, internal circulation of requirements and saving
profiles to the database.
• Advising employees and managers on policies and processes throughout
the business.
• Solving problems both individually and as team to produce a high level of
service.
• Sending weekly reports to Recruiting Managers about the compliance
status of the new recruits in their areas.
• Managing queues and workloads on a daily basis. Taking phone calls from
staff at all levels.
• Managing workloads and ensure all work is processed in time for payroll
deadlines.
• Worked on both SAP and Microsoft Dynamics.
• Prepared SOP’s for the process and was responsible for managing
knowledge/process updates and changes.
• Based on my consistent performance was entrusted with the responsibility
of monitoring Quality for the team and coaching new team members.
• Prepared new quality sheet for the team and defined the CTQ’s
parameters for the Resourcing process.
• Responsible for giving feedback to the team about their quality and
helping them to achieve their targets.
4. Achievements:
• Awarded with team performance award to deliver keeping quality
parameter by Xansa.
• Awarded for achieving the SLA’s and the Targets, Directly from the client
side by Xansa.
• Awarded for the 100% Quality and was awarded with the “Calendar of the
Year” by Xansa
• Awarded for consistent performance by Vertex.
Trainings Attended:
• Attended Conversational Training By Holistic.
• Attended E-mail Etiquette Training By Xansa.
• Attended Team Building Exercise By Xansa.
• Attended Work Force Management Training By Vertex.
• Attended First Aid Training By Vertex.
• Attended Lean Sigma Training by Vertex.
• Attended Presentation skills training by Vertex.
EDUCATION:
• Graduation: B.A (PROGRAMME).
• Passed AISSCE 12TH from Central Board of Secondary education, New
Delhi.
• Passed AISCE 10TH standard from Central Board secondary education New
Delhi.
PERSONAL INFORMATION:
NAME : Anuradha Nag
ADDRESS : L1/ 152-B D.D.A Flats, Kalkaji,
New Delhi- 110019, India
Contact Telephone : 91-9818317773, 91-9818421794
E-Mail : naganuradha@yahoo.co.in
D.O.B : 17TH March 1987
Hobby : Human Relation, Reading books, and music,
Dramatics, Driving.
REFERENCE:
To be available upon request
The above information given by me is true and I am solely responsible for its
accuracy.
(ANURADHA NAG)
