Catalina Ortega has over 12 years of experience in direct sales and customer service. She currently works as a Community Health Worker connecting underserved populations with health resources. Previously, she held research coordinator roles at MD Anderson Cancer Center coordinating studies and managing patient data. She has a bachelor's degree in humanities from University of Houston-Downtown and is bilingual in English and Spanish.

1. Catalina Ortega
6610 Flamingo Drive, Houston, Texas 77087
(832) 483-6033  catortega3@yahoo.com
HIGHLIGHTS OF QUALIFICATIONS
 Experienced (twelve years) in direct sales of a range of products and services
 Self-motivated, enthusiastic, and able to create good relations with patients/clients
 Independent and capable of working effectively without supervision
 Effective as a cooperative team member
 Skilled in interpersonal and group communications; expert in English and Spanish
 Professional in appearance and presentation
 Competent in using Microsoft Office on Mac, PDOL, Clinic Station, File Maker Pro Databases and PC
platforms
WORK EXPERIENCE
October 2015-Present Memorial Hermann Hospital
Houston, TX
Community Health Worker
Connects un-insured and under-insured populations with community health and social service resources
and benefits; identifies as needed medical, mental health, and dental homes; links with providers; completes
eligibility applications; addresses barriers to access; and provides follow-up all with the goal of assuring that
this population can benefit from, and become knowledgeable regarding, the best community resources for their
individual needs.
December 2014-October 2015 The University of Texas MD Anderson Cancer Center,
Houston, TX
GI Medical Oncology Department
Senior Research Data Coordinator
Current responsibilities: Act as a lead in the development and maintenance of systems for controlling
paper flow for protocols and hospital policies, including records of surgery and pathology information.
Maintain schedules for the timely submissions of all grant data. Assist in the preparation of information
and reports for grant submission. Responsible for the completion of data forms, dosimetry, films,
treatment records, surgery and pathology information. Write abstracts, manuscripts, grants and
correspondence. See patients referred to the department and review the eligibility of the potential study
cases with the physician. Control the randomization of patients and ensure follow –up appointments.
Act as liaison with patients, families, physicians and other personnel. Orient facility personnel.
Maintain contact with other institutions, participating in studies and coordinates all data. Coordinate
studies sponsored by drug companies and FDA.
June 2013-December 2014 The University of Texas MD Anderson Cancer Center, Houston, TX
GI Medical Oncology Department
Research Data Coordinator
Current responsibilities: Identify and recruit study participants in GI Medical Oncology Clinic for case
group and in waiting areas for control group; register them; consent and conduct interviews and
administer Risk Questionnaires. Collect patient demographic data, medical history, background,
nutrition data and collect blood samples. Perform data entry and coding; add participant information to
database; maintain complete and accurate participant records. Prepare study reports and maintain files.

2. Coordinate project logistics and collaborate with other institution research projects with recruitment and
blood sample collections.
April 2008 to June 2012 The University of Texas MD Anderson Cancer Center, Houston, TX
Center for Researchon Minority Health
Department of Health Disparities Research
Behavioral Science Research Coordinator
Current responsibilities: Recruit study participants by telephone and in person; register them; schedule
and conduct interviews and administer Cancer Screening Assessment Questionnaires. Access MD
Anderson patient care databases to verify clinical screening exams and recommend screening procedures
needed to be compliant with screening guidelines. Conduct participant orientations and obtain consent;
collect patient demographic data. Perform data entry and coding; add participant information to
database; maintain complete and accurate participant records. Participate in Center for Research on
Minority Health recruitment and outreach activities; prepare study reports and maintain files; assist in
developing and maintaining a network of referral sources and local health care providers. Coordinate
project logistics and communicate with research staff and community collaborators concerning
participant needs; assist with recruitment presentations and materials; document effort spent on each
aspect of study so that participant files are current and complete. Attend institutional or external
professional development courses; review journal articles dealing with patient navigation and health
disparities concerning ethnic minorities and the medically underserved. Support other CHEER/Center
projects with recruitment and serving as focus groups mediator-in Spanish.
October 2006 to April 2007 Liberman Broadcasting, Houston, TX
Account Executive
 Successfully increased revenues by directly contacting business owners and persuading them to
advertise their products or services on client television and/or radio stations
 Effectively served and persuaded established customers to extend their business contracts
April 2006 to October 2006 Gabbanelli Accordions and Imports, Houston, TX
Administrative Assistant
 Diligently assisted president and vice president of marketing
 Developed the first manual of all new employee responsibilities for the administrative assistant position
 Translated merchandise warranties for Spanish-speaking clients
 Handled all aspects of taking and processing merchandise orders
 Encouraged credit customers and successfully executed collection calls
 Managed full responsibility of bank deposits
 Kept accurate, current computer records of inventory and financial recordkeeping
February 2003 to April 2006 Univision Communications, Houston, TX
National and Local Sales Assistant
 Succeeded in being selected from a very competitive group of candidates to assist in national and local
air time sales, serving more than 50 national and local major companies
 Assisted national and local sales managers, and local account executives in delivering and scheduling air
times for new and established clients
 Maintained responsibility for translating detailed documents
 Oversaw national sales contracts, resolved contract discrepancies in a timely manner, and ensured
customer satisfaction

3. June 1997 to October 2002 Yves Rocher Direct Selling, Houston, TX
National Sales Director Assistant
 Coordinated work with sales representatives throughout the United States, keeping them updated about
sale promotions and provided with product samples.
 Assisted event coordinator in organizing events acknowledging outstanding sales representatives
 Translated detailed documents that helped better serve and inform sales representatives and increase
revenue
EDUCATION
University of Houston–Downtown, Houston, TX: Bachelor of Arts in Humanities, 2006
CERTIFICATION
Texas Department of State Health Services: Community Health Worker/Navigator, 2010
ADDITIONAL SKILLS
Language Proficiency: Bilingual—Fluent in English and Spanish