COMIT/Fiatech Conference 2015, Hallam, London Steven Ayres, Assistant Professor, Arizona State University Change Readiness and Scanning the Horizon In today's modern building world, the number of technologies available seems to be constantly growing. This begs the questions: What technologies should be used to add value to the building industry? And when a choice is made to implement a new technology, what enablers and barriers exist to that technological adoption? This presentation will address these questions by discussing the work of Fiatech's Horizon 360 team as well as recent research related to Change Readiness.

1. Change Readiness &
Scanning the Horizon
Steven K. Ayer, Ph.D.
Arizona State University
November 10, 2015

3. problem:
a matter or situation regarded as
unwelcome or harmful and
needing to be dealt with and overcome

4. solution:
a means of solving a problem or
dealing with a difficult situation

5. ProblemWell-defined Poorly-defined
Solution
Well-definedPoorly-defined
Great! Our
needs are
met!
Need to be
better
No
solution?
No
problem!
False
evidence of
need

6. technology is a solution
that can sometimes be a problem
…then again, sometimes
people and organizations are a solution
that can also be a problem

7. FIATECH Research Initiatives
• Horizon 360 – Explore the technology
• Change Readiness – Explore the people

9. Horizon 360
• Industry
– Ron Sattan, Hatch Mott
MacDonald (Co-Chair)
– Jennifer Garfield, Exxon
Mobil
– Zuhair Haddad, CCC
– Nick Hopkins, Zachary
Group
– Todd Sutton, Zachary Group
• Academia
– Fernanda Leite, Univ. of
Texas (Co-Chair)
– Steven K. Ayer, Arizona State
Univ.
– Mani Golparvar Fard, Univ. of
Illinois
– Julian Kang, Texas A&M
Univ.
– Ming Lu, Univ. of Alberta
– Matthew Sanfilippo, Carnegie
Mellon Univ.
Lead: Robert Wible, FIATECH

10. Horizon 360
Seek and identify technology-
based solutions and innovative
practices that are implementable
and cost-effective for both
incremental and breakthrough
industry advancement.

12. http://fiatech.org/component/content/article/117-elements/new-materials-a-
methods/1225-h360-idea-submission

13. Example technologies
• Drones, UAV’s
• 3D Printers – Polymers, Concrete
• Robotics
• Artificial Intelligence/ Cognitive Systems
• Industry Internet of Things
• Smart Vehicles – Autonomous navigation
• Energy Storage – Fuel cells, batteries
• Exo-skeletons
• Telematics

14. Starting with the problem
• “Bring us your problems” event for AI
• Needs:
– Capture all project data/knowledge
– Project safety, safety planning, work packaging
– Automated code checking
– Team analysis
– Providing appropriate information to reduce
changes

15. Great, we found a technological
solution to our problems
…so why aren’t we seeing the
envisioned benefits?

16. Over 70% of new work approaches
are not sustained
93%
68%
28%
19%
0%
20%
40%
60%
80%
100%
1 Project 2 Projects 5+ Projects 10+ Projects Sustained
Long-Term*
??
From 75 owner organizations

17. Readiness for change
http://www.cvent.com/events/change-readiness/custom-21-bfb09abcf4e3438196efae7280e9ea6e.aspx

18. Change Readiness
Leadership Attributes
1. Strategic Vision
Establish achievable objectives in
reasonable time frame
2. Expertise
Engage active participation from all
levels of organization
3. Alignment
Emphasize and strengthen “people”
side of change
4. Pathfinder
Enthusiastically lead change
implementation
5. Situation Awareness
Visibility of change-ready metrics
6. Transparency
Real-time feedback on individual
performance
7. Foundation and
Sustainment
Change-related training to integrate
new knowledge
8. Positive Accountability
Monitor ongoing benchmarks to
reinforce success

19. For more information…
• Understanding the technology – H360
– http://fiatech.org/about/news/1232-fiatech-tracking-technologies-and-processes-changing-our-world-an-
invitation-to-provide-input
• Understanding the human context –
Change Readiness
– http://www.cvent.com/events/change-readiness/event-summary-bfb09abcf4e3438196efae7280e9ea6e.aspx

20. Steven K. Ayer, Ph.D.
Assistant Professor
Arizona State University
School of Sustainable Engineering
and the Built Environment
Del E. Webb School of Construction
steven.ayer@asu.edu
www.etbimlab.com
Thank you