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Preparing Your Workforces for Tomorrow's Challenges


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“We are currently preparing students for jobs and technologies that don’t yet exist… to solve problems that we don’t even know are problems yet.” — Richard Riley, former U.S. secretary of education
Corporate learning leaders have inherited one of the most difficult challenges of a changing world: Preparing a workforce for jobs that don’t yet exist. This webinar explores the vital skills and learning required to compete in the 21st century.
Charles Fadel, global lead for education at Cisco Systems and co-author of 21st Century Skills: Learning for Life in Our Times, and Michael E. Echols, Ph.D., executive vice president of Bellevue University and executive director of the university’s Human Capital Lab, bring their unique and complementary perspectives to what has been called the “most important conversation of our times.”

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Preparing Your Workforces for Tomorrow's Challenges

  1. 1. Preparing Your Workforce for Tomorrow’s Challenges<br />You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference.<br />If you would like to join the teleconference, <br />please dial 1.866.469.3239 and enter access code 660 326 736 #.<br />You will be on music hold until the seminar begins.<br />#CLOwebinar<br />
  2. 2. Preparing Your Workforce for Tomorrow’s Challenges<br />Speaker:Charles Fadel, <br />Global Education Lead<br />Cisco Systems <br /> Michael E. Echols, Ph.D., <br />Executive Vice President, Bellevue University Executive Director, Bellevue University’s Human Capital Lab <br />                       <br />Moderator: Daniel Margolis<br /> Managing Editor<br /> Chief Learning Officer magazine<br />#CLOwebinar<br />
  3. 3. Tools You Can Use<br /><ul><li>Q&A
  4. 4. Click on the Q&A panel (?) in the bottom right corner
  5. 5. Type in your question in the space provided
  6. 6. Click on “Send.”</li></ul>#CLOwebinar<br />
  7. 7. Tools You Can Use<br /><ul><li>Polling
  8. 8. The poll will appear on the right side of your screen
  9. 9. Select the best option for each question
  10. 10. Click on “Submit”</li></ul>#CLOwebinar<br />
  11. 11. Frequently Asked Questions<br />1. Will I receive a copy of the slides after the webinar?<br />YES<br />2. Will I receive a copy of the webinar recording?<br />YES<br />Please allow up to 2 business days to receive these materials<br />#CLOwebinar<br />
  12. 12. Preparing Your Workforce for Tomorrow’s Challenges<br />Daniel Margolis<br />Managing Editor<br />Chief Learning Officer magazine<br />#CLOwebinar<br />
  13. 13. Preparing Your Workforce for Tomorrow’s Challenges<br />Charles Fadel<br />Global Education Lead<br />Cisco Systems <br />Michael E. Echols, Ph.D., <br />Executive Vice President, Bellevue University Executive Director, Bellevue University’s Human Capital Lab <br />                       <br />#CLOwebinar<br />
  14. 14. Preparing Your Workforce for Tomorrow’s Challenges<br />
  15. 15. Charles Fadel<br />Global Education Lead<br />Cisco Systems<br />Michael E. Echols, Ph.D.<br />Executive Vice President of Strategic Initiatives and the Human Capital Lab<br />Bellevue University<br />
  16. 16. Agenda<br />Why 21st Century Skills ?<br />What are they ?<br />What should Industry do in return ?<br />
  17. 17. Accelerating Change Demands Different Skills<br />e.g. consultants<br />e.g. engineers<br />e.g. assembly work<br />e.g. paperwork<br />e.g. truck driving<br />
  18. 18. Race up the Value Chain<br />IN MORE DEVELOPED COUNTRIES<br />Source: “Tough Choices or Tough Times” 2007, National center on education and the economy<br />
  19. 19. Workforce Requirements Survey<br />Source: “Are they really ready to work ?” report by the Conference Board, P21 et al<br />
  20. 20. How are these Skills recognized?<br />“Has your organization identified these skills as priorities for employee development, talent management, and succession planning?”<br />Source: AMA/P21 2010 Critical Skills Survey, released April 2010<br />
  21. 21. MIT – Mechanical Engineering<br />Source<br />100%<br />Did not learn<br />Learned <br />elsewhere<br />80%<br />Learned on <br />the job<br />60%<br />Learned at MIT<br />Used pervasively<br />Graduate <br />school<br />40%<br />MIT<br />undergrad<br />20%<br />0%<br />TESTING<br />DYNAMICS<br />DESIGNING<br />TEAMWORK<br />HEAT TRANSFER<br />COMUNICATIONS<br />MANUFACTURNIG<br />SYSTEM THINKING<br />FLUID MECHANICS<br />MARKET CONTEXT<br />THERMODYNAMICS<br />DEVELOPING AN IDEA<br />UNDERLYING SCIENCES<br />MECHANICS OF SOLIDS<br />INDEPENDENT THINKING<br />UNDERLYING MATHEMATICS<br />ENGINEERNIG DESIGN PROCESS<br />SYSTEMS DYNAMICS AND CONTROL<br />PERSONAL SKILLS AND ATTRIBUTES<br />EXTERNAL AND SOCIETAL CONTEXT<br />ENTERPRISE AND BUSINESS CONTEXT<br />MECHANICAL BEHAVIOR OF MATERIALS<br />PROFESSIONAL SKILLS AND ATTITUDES<br />EXPERIMENTATION AND KNOWLEDGE DISCOVERY<br />ENGINEERING REASONING AND PROBLEM SOLVING<br />Mechanical Engineering Core<br />How & Why<br />Professional Skills<br />Source: Kristen Wolfe June,2004 S.B. Thesis & Professor Warren Seering. Courtesy Professor Woodie Flowers<br />
  22. 22. The Leadership Gets It<br />“I’m calling on our nation… to develop standards and assessments that don’t simply measure whether students can fill in a bubble on a test, but whether they possess 21st century skills like problem-solving and critical thinking and entrepreneurship and creativity” <br />U.S. President Barack Obama, March 2009<br />
  23. 23. Voter Attitudes toward 21st Century Skills<br />“21st century skills are important for schools to teach.”<br />88%<br />
  24. 24. P21 Members<br />Circled: Founding members<br />
  25. 25. 21st Century Skills Framework<br />21st Century Themes<br /><ul><li>Global Awareness
  26. 26. Financial, Economic, Business and Entrepreneurial literacy
  27. 27. Civic Literacy
  28. 28. Health Literacy
  29. 29. Environmental Literacy</li></ul>Core Subjects<br />Native Language/Reading<br />World Language(s) incl. English<br />Arts <br />Geography <br />History<br />Mathematics<br />Science <br />Government/Civics<br />
  30. 30. 21st Century Skills Framework<br />Learning & Innovation Skills<br /><ul><li> Critical Thinking & Problem Solving
  31. 31. Creativity & Innovation
  32. 32. Communication & Collaboration</li></ul>Information, Media & Technology Skills<br /><ul><li> Information Literacy
  33. 33. Media Literacy
  34. 34. ICT (Information, Communications & Technology) Literacy</li></ul>Life & Career Skills<br /><ul><li> Flexibility & Adaptability
  35. 35. Initiative & Self-Direction
  36. 36. Social & Cross-Cultural Skills
  37. 37. Productivity & Accountability
  38. 38. Leadership & Responsibility </li></li></ul><li>Practical book + DVD <br />“The authors have done nothing less than provide a bold framework for designing a 21st century approach to education, an approach aimed at preparing all of our children to successfully meet the challenges of this brave, new world.”<br />Paul Reville, Secretary of Education,<br />Commonwealth of Massachusetts; <br />former director of the Education Policy and Management Program, <br />Harvard Graduate School of Education<br />“It’s about time that we have such an accessible and wise book about the 21st century skills that so many companies, policymakers, and educators are talking about”<br />Roy Pea, Professor, <br />Education and the Learning Sciences, <br />Stanford University<br /><br />
  39. 39. Employers Ask for Degrees…<br />Opportunity mostly for four-year higher education<br />Frustrated by high turnover and poor matches to jobs<br /> Degree isn’t an accurate reflection of what people can really do.<br />Degree long ago <br />Degree unconnected to job (sales?)<br />Degree from unrecognizable institution <br />2 year, some/no degree<br />
  40. 40. …But What They Need are Skills.<br />People who have skills (or can get skills) but have the “wrong”/no degree are invisible<br />It takes a great deal of time & money to get a college degree, many do not have that luxury.<br />What would happen if we made a “skills ecology” rather than a “degree ecology” around jobs? <br />
  41. 41. FAQ: Why Hasn’t Something Like This Happened Already?<br />Pieces of it have happened already. What is missing is the whole SYSTEM:<br />Skills tests are becoming more common.<br />Employer buy-in and use of skills scores in hiring is currently rare – but has tremendous ROI when it does happen. <br />No consciously-designed marketplace yet exists for employers, employees, and learning providers<br />
  42. 42. The Nation<br />The Challenge: <br />- 60% of all jobs in 2018 will require a degree<br />- 71% of jobs with growth will require post secondary credentials<br />The Reality:<br />7 years to fill 22.8 percentage points gap<br />
  43. 43. The Individual<br />Main population: Working adults<br />38 million with some credit<br />75% of current students “non-traditional” <br />means<br />Financially independent<br />Attend part time<br />Delayed enrollment (not traditional high school to college)<br />Working full time<br />Have dependents<br />More mobile<br />
  44. 44. The Individual<br />Reasons individuals get education<br /><ul><li>20% of total for personal development
  45. 45. 80% for career outcome</li></ul>What would support them?<br />41% of surveyed workers are reluctant to invest the time because they are unsure about what their jobs will require in the future.<br />
  46. 46. Missing in Action – The Employer<br />Failure of senior leadership to tell employees what would be valuable to invest into<br />$ – Sixteen billion in tuition assistance not strategically deployed<br />– HR benefit – administered by supervisor through “benign neglect”<br />– Little or no link to talent management<br />
  47. 47. Missing in Action – The Employer<br />Most important for Gen X males & females<br /><ul><li> Positive relationship with supervisor
  48. 48. Positive relationship with co-workers
  49. 49. Interesting work
  50. 50. Opportunities for learning</li></ul> (The NeXt Revolution: Shelton and Shelton)<br />
  51. 51. Non-Financial U.S. Corporations<br />$2 TRILLION in cash on balance sheets<br />means<br />Availability of resources is NOT the issue <br />
  52. 52. Employers Who “Get it”:<br />Education as a Talent Strategy<br />Co-designed curriculum<br />Employee communication strategy<br />Measured financial impact<br />The Home Depot<br />Retail sales management<br />Convergys<br />Call center operations management<br />SunTrust <br />Retail banking leadership<br />Verizon Wireless<br />Retail sales management<br />Call center operations management<br />
  53. 53. Conclusions <br />Significant national challenge to reach goals<br />Individuals motivated and ready to act<br />Missing key is our employers<br />They need a strategy <br />&<br />A responsive, supportive university partner<br />
  54. 54. Preparing Your Workforce for Tomorrow’s Challenges<br />Charles Fadel<br />Global Education Lead<br />Cisco Systems <br />Michael E. Echols, Ph.D., <br />Executive Vice President, Bellevue University Executive Director, Bellevue University’s Human Capital Lab <br />                       <br />#CLOwebinar<br />
  55. 55. Join Our Next CLO Webinar<br /> Great Workplaces Are Built, Not Born: The Role of Learning and Development<br />Thursday, April 28, 2011<br />CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific<br />Register at<br />Join the CLO Network:<br />#CLOwebinar<br />