1. CYNTHIA N. GLASCO
glascorc@gmail.com
303-995-3548
OBJECTIVE
Seeking a position utilizing my computer, administrative, data entry and customer
relations skills within an atmosphere offering challenge, opportunity and advancement
potential.
EXPERIENCE
2002-2015 Aurora Mental Health Center Aurora, CO
Human Resources Assistant
 Facilitates weekly new hire paperwork & benefits portion of Orientation
 Processes background inquires through proper agencies
 Inputs all employee data & maintenance into HR/Payroll system
 Maintains and updates all benefits websites with current employee information and
deductions. Processes Cobra Letters
 Creates an maintains employee files for new and termed employees
 Responisble for a variety of inquires both verbal & written, regarding deductions,
benefits and other employee information
 Maintained applicant flow database for resumes and applications
 Reconciled and codes bills for benefits and background inquires
 Responsible for all Client Transportation data and approval. Created application for
use with payroll in order that employees would be reimbursed
 Training of new Hr staff
 Received All Star Award 2005
2001-2002 University of Colorado Hospital Aurora, CO
Specialty Clerk
 Greeting and Admitting patients, entering charges, scheduling, entering patient
information, ordering old charts, labs, and surgical packets. Answering busy phones,
directing lost patients, taking copays, ordering medical and office supplies
 Office duties such as: filing, opening mail, and data entry
 Working with data bases entering information to generate reports for other teams
 Responsible for implementing work duties for new office, and new position in
prepost area. (Also Training)
 Implemented new forms used in OR procedures
EXPERIENCE
1999-2001 Aurora Mental Heath Center Aurora, CO
Office Manager/Administrative Assistant
 Administrative duties such as typing, filing, heavy phones
 Scheduled for Doctors, prescriptions from pharmacy
 Ordered supplies, maintained coffee & soda machines,fax & copiers

2.  Opening and closing charts, school rosters, school attendance, lunch count, entering client
enrollment and emergency information into day treatement data bases
 Gives tour of school to new employees in Orientation
 Received All star award in 1999
1997-1999 Aurora Mental Health Center Aurora, Co
Data Entry Operator
 All data entry duties including client charges, client openings, closing paperwork
 Processed reports for all Aurora Mental Health Centers
 Provided customer service to all staff
 Front desk phone relief, assistance with client charts
1980-1997 Joslins Denver, CO
Data Entry Operator
 Extenisve experience working with replenishment systems
 Knowledge of retail business all aspects buying, shipping & receiving, return to vendor,
inventory controls, etc.
 Adept in Administrative, Clerical and supportive implementation
 Received Merit award, one of three instructed to perform ASN’s to help with quality control
EDUCATION
1988-1990 Denver Technical College Aurora, CO
 Associate of Applied Science
 Major: Computer Information, Minor BusinessKnowledge of programming skills, hands on
expertise in variety of software, knowledge of business practices
SKILLS
 Skilled in Word, Word Perfect, Access, Excel, Turboimage
 Programmed in DBaseIII Plus, Cobol, Basic, C
 Operating Systems: MS Dos, PC Dos, MPEV, CICSMSC Corporate Mercantile Program,
University Hospital Systems, Abra, Empress and Navision
REFERENCES AVAILABLE UPON REQUEST