1. Beth Wright
Cell: (949) 584-1702
Email: bethashleywright@gmail.com
EDUCATION:
March 2012 University of Phoenix Bachelors of Science in Communications
May 2009 Saddleback College Associates of Arts Degree Mission Viejo, CA
QUALIFICATIONS:
 Able to develop and maintain constructive working relationships
 Detail-oriented and organized
 Able to communicate clearly and effectively
 Ability to prioritize and remain focused on the task at hand
 Excellent customer service
 Skilled at learning new concepts quickly while working well under pressure
 Microsoft office Programs; Outlook, Microsoft Word, PowerPoint, Excel, and SharePoint
 Hard worker who can commit to full time and long hours
 Positive, outgoing,team player
 Collect, organize and analyze data
 Maintain adequate records and files
EXPERIENCE:
07/15 to Current JNR Incorporated Irvine, CA
Project Manager – Capabilitiesand Products
 Develop and manage department’s overall capabilities/products strategy as expressed in short,mid, and
long term plans
 Manage Prepaid department’s existing capabilities and product lifecycles.
 Identify new capabilities/products that will enable growth of client base
o Identify strategic partners if capabilities cannot be built internally
 Website Implementation
o Authoring Business Requirements
o Change Management Documentation
o Managing Timelines and Budgets
o Preliminary Quality Assurance
 Support Account Managers on specific account and/orprospects as needed
 Maintaining Account ManagerResponsibilities
07/14 to Current JNR Incorporated Irvine, CA
Account Manager
Program Management
 Ongoing program development
 Responsible for working with client and Art Director to concept compelling
o Email blasts
o Promotional mailers
o Logo items
o Web sites
o Program changes
 Responsible for working with client to up sell Monthly Program Promotions
 Responsible for file transfers of monthly reporting
Process Card Fulfillment
 web site orders, if applicable
 Process incentive card funding orders

2.  Process client Gift Card orders
Client Relations
 Daily interaction with Client
 Distribute client weekly/monthly reports
 Analyze monthly reports
 Update / filing of client folders
 Answer specific program questions via email
10/11 to 07/14 CounselorDirect Product of HOTB Software Solutions Irvine, CA
Account Representative/ Customer Service
 Facilitated requirements gathering sessions and process improvements
 Point of contact for client’s questions and concerns
 Worked closely with Developers and Database Administrators to process requests
 Authored Work Orders
 Quality Assurance Testing
 Customer and Technical Support
 Managing client expectations
 Editing and updating HTML content
 Event Planning
 Google Analytics
 Office managing
 Assisting executives as needed
01/11 to 10/11 Boner Stern & Sipple,APC San Diego, CA
JuniorParalegal/ Legal Assistant
 Drafted ancillary documents
 Managed multi-lined phones
 Processed client files and scheduled appointments
 Maintained office and ordered office supplies
 Assisted lawyers and paralegals as appropriate
 Managed calendars and making appointments/reservations
 Sorted mail, faxed, scanned and photocopied documents