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BRYCE CARSON
SUMMARY
 IT Manager withover20 yearsof experience including:
o Networksupport
o Runningdiagnosticsandtroubleshooting hardware andsoftware
o ProjectManagement
o Establishingandmanagingvendorrelationships
o Implementingtechnologytraining
 Over6 yearsof experiencemanagingSQLbasedapplicationsandwriting simple SQLqueries.
 Experience managingCRMdatabasesandable to quicklycome upto speedwithMicrosoft DynamicsCRM.
 Strongwrittenandverbal communicationwithacustomerservice focus.
SKILLSET
 Detailedunderstandingof LAN/WAN technologies.Install/configurewirelessnetworksanddevices.
 Comprehensiveunderstandingof MS Office (2003, 2007, 2010).
 Detailedunderstandingof Active Directory
 Hardware troubleshooting/repair.
 Desktopimaging/refresh.
 Fieldsupport.
 Newoffice installs/relocation.
 Linux/UNIX.
 All MicrosoftWindowsDesktopOS.
 Supportfor proprietaryapplications.
EXPERIENCE
Oregon School Boards Association Salem,OR Oct 2015 to present
ManagementInformationServices
 Manage/administrateActive Directory
 Manage IT staff (3)
 Remediate issueswithMS DynamicsCRM
 Troubleshoot/streamlineProlawApplication
 Developimagingprocessforonsite workstations
 Implementnew LAN/WAN infrastructure
 Manage HelpDesk
Pharmasync, LLC. Milwaukie,OR Sep 2012 to Oct. 2015
IT Manager
 Designandimplementthe LAN/WAN infrastructure.
 Manage an IT staff of 6.
 Establish,manage,andmaintainvendorrelationships.
 Designandinstall the satellite infrastructure.
 Upgrade entire userbase fromWindowsXPtoWindows7.
 Install and maintainproprietarybusinessapplicationsFramework/Docutrack.
 Manage CRMdata base inDocutrack.
 Create imagesforWindows7 installsutilizingAcronisTrue Image.
 Negotiate bestvalue forhardware andsoftware withvendors.
 Interface withbusinesspartnerstoconveytechnologychanges,upgradesandprojects.
 Implementtechnologytrainingforstaff andusers.
 Manage all IT projectsincludingconversionsandacquisitions.

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 Manage all servers/Active Directory.
 Manage on site securitysystem(Sonitrol).
 Mange HelpDesk.
Peace Health SouthwestMedical Center Vancouver,WA Mar 2012 to Jun 2012
Technical Lead/ProjectManager/QA |Short TermContract
 Supervisedateamof 4 andassignedworkforOperationsEngineeringCorp.
 Led, assignedwork,andsuperviseddeploymentteam of 6for CPOE project.
 Developedmethodologytoimplement2300 devicesin ashort time frame.
 Troubleshotandresolvedtechnical issuesaffecting the projectcompletion.
 Remediatedexistinginfrastructuredeficiencies.
 Coordinateddeploymentfordepartments.
 Interfacedwithbusinesspartnerstoresolveissues.
 Implementedstandardization.
 Migratedimagesanddata utilizingSCCM.
NovellusSystems,Inc. Tualatin, OR Apr 2011 to Mar 2012
Technical Lead/IT Analyst|Contract
 Provideddaily supportof LAN/WAN technologiesfor1000 usersandprovideddesktopsupport.
 Administrated Active Directory.
 Managed the HelpDesk.
 Responsible fordisasterrecovery forthe WindchillDatabase.
 Createdcustomimagesforall modelsof Toshiba/HPlaptopanddesktoputilizingAcronisandSymantec
software.
 Configured/maintained WindowsServer2008.
 Supportedand repairedlegacyhardware.
 Monitoredandsupportedthe local datacenter.
 Installedandconfiguredrackmountservers.
 Installedandsupportednetworkprintandmulti-functiondevices,specificallyXerox,HPandRicoh.
Carson Computer Consulting,Inc. Oregon City,OR Sep 1995 to Present
Proprietor|Concurrentwithotherpositions
 Provide ITConsultingfordiversesmall mediumbusinessesandhome users.
 Procure,install andmaintainLAN/WAN.
 Provide desktopsupportforall WindowsOSandNOSincludingupgradesandapplicationtesting.
 Install,configure retail servers/workstationsincluding Dell,IBM,HP and Toshiba.
 Configure and maintainbackupsolutions.
 Authorprofessionalcorrespondence tocustomersandvendors.
 Procure,install andmaintainnetworkmultifunctiondevices includingKyocera,Savin,HPandRicoh.
LandAmerica Financial Group Portland, OR Jun 1998 to May 2009
IT Supervisor/SystemsAnalyst
 Supervisedthe HelpDeskforOregon/SWWashingtonutilizingglobal HelpDesksoftware calledFootprints.
 TroubleshotandassignedworktocorrectIT supportgroup regionallyandnationwide.
 Managed Active Directory.
 Managed virtual printservers.
 Installedandconfiguredbackupsolutions includingSymantecBackupexec.V10.
 Installedandmaintainedantivirussolutions includingTrendMicro,Symantec,andMcAfee.
 Interfacedwithbusinesspartners.
 Installed,configuredandmaintainedserversincluding MicrosoftNT, 2003 and 2008.

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 ProvidedsupportforUNIX.
 Installedandsupporteddesktopsand laptopsincludingMicrosoftWindowsNT,XP,Vista and7.
 Responsible fordesktopimaging/refresh.
 Utilizedremote supporttoolsincluding Dameware,PCAnywhere,and Citrix.
 Supportedproprietaryapplications.
 Communicatedandexplainedtechnical issuestoclientsandcolleagues.
 Conductedtrainingclassesforusersandcolleagues.
 Providedoral andwrittenreports.
 Maintainedvendorrelationships.
 ProvidedversiontestingandupgradesforOS/NOSandapplications.
 TroubleshotLAN issueswithhardwareandsoftware tools includingFluke LAN meter,CiscoNetworkMonitor
and Commview.
Additional Experience Available uponRequest.
EDUCATION/CERTIFICATIONS
 Technical SalesEngineer,Vocational Degree,ChemeketaComm.College. ,Kaiser,OR
 ProjectManagement,LandAmUniversity,Certification
 MicrosoftMCSE coursework,NewHorizons,Beaverton,OR
 CompTIA A+ and Network+coursework, New Horizons,Beaverton,OR
 Dell
 HP
 BEE (USN)
 EW A School (USN)
 JobsStrand Training(USN)
 Basic ElectricityandElectronics(USN)
 EW A School (USN) Pensacola,FL
 JobsStrand (USN) Millington,TN
MILITARY
 ElectronicWarfare Tech.,USN, UnitedStatesNavy