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9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
Brandy Campbell
Profile
➢ More than eight years of experience in customer service
➢ 4 years in office management
➢ Competent with all financial transactions
➢ Strong computer skills with various programs such as: Word, Excel,
Quickbooks,Various Microsoft programs; Data Entry and Bookkeeping
➢ Able to function efficiently and effectively in high stress environments
➢ Excellent communication and organizational skills
➢ Able to work independently or in a team based environment
➢ Proven ability to work well with others
➢ Able to transfer skills from one position to another and learn new job positions
quickly and efficiently
Professional Experience
Best Buy-Geek Squad Agent
(November 1/2015-10/15/2017)
➢ Started in mobile department selling cellular devices and accessories
➢ Researched all the phones specs to better sell phones to suit customers’ needs
➢ Responsible for remembering and understanding all carriers plans
➢ Expanded my knowledge by transferring to Web order pick up desk
➢ Learned how to reserve customer items, and ship and receive product
➢ Answered calls and helped facilitate the customer’s acquisitions and address any
concerns
➢ In an ambitious nature, I transferred to the home theater apartment to further
acquire more product knowledge to better serve the customers
➢ I was trained as well as self-taught on modern technology regarding home
entertainment including televisions, receivers, top box, home installations etc.
➢ Trained by management on the variety of services we offer and selling techniques
➢ Gained a collective knowledge on smart home devices and security cameras
➢ Transferred to Geek Squad
➢ Required to assist customers with technical problems
➢ Trained on data transfers and virus removal
➢ Required to do diagnostics and repairs on laptops, cell phones, tablets
➢ Perform windows and other computer updates and required to repair computers
that do not have hardware related damages
➢ Make comprehensive reports on all computer issues in the precinct and required to
ship out any units with hardware issues
9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
1st
Canadian-Parts Consultant
(January 20-August 20/2015)
➢ Responsible for answering the phone and booking appointments
➢ Delegated daily mechanical work for the shop
➢ Invoiced mechanical inspections and prepared estimates
➢ Gathered information and facilitated approval for insurance claims
➢ File all invoice purchases and work orders
➢ Assist sales staff in completing sales
➢ Order and locate any parts or materials required
Subserious Autoworks -Office Manager
(July 05/2012-December 2015)
➢ Greeted customers and facilitated their needs in a timely fashion
➢ Organized the calendar and delegated tasks to other co-workers
➢ Answered the phone as well as placed orders for customer parts
➢ Ordered stock merchandise
➢ Tasked with finding any parts or materials required for vehicles
➢ Prepared invoices for orders and shipments
➢ Primarily responsible for setting up and receiving shipments
➢ Used various programs for book keeping and making shipping labels
➢ Organized and input new inventory
➢ Handled all transactions with credit or large sums of cash
➢ Moderate experience in selling rims for various vehicles
➢ Responsible for opening and closing register and adding totals for the day/month
Cineplex Odeon-Shift Leader
(April 2012-February 2013)
➢ Worked the register in many different stations as well as refunding transactions
➢ Efficiently handled many tasks in the theater such as: Concession, Outtakes, Floor
manager, Box office etc.
➢ Cleaning and maintaining a safe work environment
➢ Cashing out and preparing tills for the day
➢ Cleaning and closing the theater
➢ Handling transactions
➢ Selling food and merchandise as well as tickets
➢ Delegating tasks to other team members
➢ Preparing food and cooking food eg. Pizza, burgers, popcorn, etc
➢ Opening and closing duties
➢ Re-stock/count merchandise every night
➢ Count till and safe
Liquor depot-Manager
9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
(March 2009-November 2010)
➢ Responsible for the register cash in/out
➢ All opening and closing duties
➢ Handled all refunds
➢ Coordinated shift duties for co-workers
➢ Changing price tags and making promotional labels
➢ Cleaning and maintaining a safe work environment
➢ Restocking shelves and receiving new inventory
➢ Counting the safe a preparing till for shifts the next day
Education
➢ High school diploma
➢ Upgrading and additional computer classes taken at Grant MacEwan University
➢ Currently enrolled in a program at MacEwan University and obtaining a Degree in
Bachelor of Commerce, Majoring in International Business
➢ Second language in German and Spanish
Reference
➢ Jordan Reid 780-446-9453
➢ Mark Hollis 780-700-3145
➢ Randy Olson 587-340-6663

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Brandy's resume 2018

  • 1. 9137 jasper Avenue Apt.4 Edmonton , AB T6H 5H2 587-936-6724 Brandy Campbell Profile ➢ More than eight years of experience in customer service ➢ 4 years in office management ➢ Competent with all financial transactions ➢ Strong computer skills with various programs such as: Word, Excel, Quickbooks,Various Microsoft programs; Data Entry and Bookkeeping ➢ Able to function efficiently and effectively in high stress environments ➢ Excellent communication and organizational skills ➢ Able to work independently or in a team based environment ➢ Proven ability to work well with others ➢ Able to transfer skills from one position to another and learn new job positions quickly and efficiently Professional Experience Best Buy-Geek Squad Agent (November 1/2015-10/15/2017) ➢ Started in mobile department selling cellular devices and accessories ➢ Researched all the phones specs to better sell phones to suit customers’ needs ➢ Responsible for remembering and understanding all carriers plans ➢ Expanded my knowledge by transferring to Web order pick up desk ➢ Learned how to reserve customer items, and ship and receive product ➢ Answered calls and helped facilitate the customer’s acquisitions and address any concerns ➢ In an ambitious nature, I transferred to the home theater apartment to further acquire more product knowledge to better serve the customers ➢ I was trained as well as self-taught on modern technology regarding home entertainment including televisions, receivers, top box, home installations etc. ➢ Trained by management on the variety of services we offer and selling techniques ➢ Gained a collective knowledge on smart home devices and security cameras ➢ Transferred to Geek Squad ➢ Required to assist customers with technical problems ➢ Trained on data transfers and virus removal ➢ Required to do diagnostics and repairs on laptops, cell phones, tablets ➢ Perform windows and other computer updates and required to repair computers that do not have hardware related damages ➢ Make comprehensive reports on all computer issues in the precinct and required to ship out any units with hardware issues
  • 2. 9137 jasper Avenue Apt.4 Edmonton , AB T6H 5H2 587-936-6724 1st Canadian-Parts Consultant (January 20-August 20/2015) ➢ Responsible for answering the phone and booking appointments ➢ Delegated daily mechanical work for the shop ➢ Invoiced mechanical inspections and prepared estimates ➢ Gathered information and facilitated approval for insurance claims ➢ File all invoice purchases and work orders ➢ Assist sales staff in completing sales ➢ Order and locate any parts or materials required Subserious Autoworks -Office Manager (July 05/2012-December 2015) ➢ Greeted customers and facilitated their needs in a timely fashion ➢ Organized the calendar and delegated tasks to other co-workers ➢ Answered the phone as well as placed orders for customer parts ➢ Ordered stock merchandise ➢ Tasked with finding any parts or materials required for vehicles ➢ Prepared invoices for orders and shipments ➢ Primarily responsible for setting up and receiving shipments ➢ Used various programs for book keeping and making shipping labels ➢ Organized and input new inventory ➢ Handled all transactions with credit or large sums of cash ➢ Moderate experience in selling rims for various vehicles ➢ Responsible for opening and closing register and adding totals for the day/month Cineplex Odeon-Shift Leader (April 2012-February 2013) ➢ Worked the register in many different stations as well as refunding transactions ➢ Efficiently handled many tasks in the theater such as: Concession, Outtakes, Floor manager, Box office etc. ➢ Cleaning and maintaining a safe work environment ➢ Cashing out and preparing tills for the day ➢ Cleaning and closing the theater ➢ Handling transactions ➢ Selling food and merchandise as well as tickets ➢ Delegating tasks to other team members ➢ Preparing food and cooking food eg. Pizza, burgers, popcorn, etc ➢ Opening and closing duties ➢ Re-stock/count merchandise every night ➢ Count till and safe Liquor depot-Manager
  • 3. 9137 jasper Avenue Apt.4 Edmonton , AB T6H 5H2 587-936-6724 (March 2009-November 2010) ➢ Responsible for the register cash in/out ➢ All opening and closing duties ➢ Handled all refunds ➢ Coordinated shift duties for co-workers ➢ Changing price tags and making promotional labels ➢ Cleaning and maintaining a safe work environment ➢ Restocking shelves and receiving new inventory ➢ Counting the safe a preparing till for shifts the next day Education ➢ High school diploma ➢ Upgrading and additional computer classes taken at Grant MacEwan University ➢ Currently enrolled in a program at MacEwan University and obtaining a Degree in Bachelor of Commerce, Majoring in International Business ➢ Second language in German and Spanish Reference ➢ Jordan Reid 780-446-9453 ➢ Mark Hollis 780-700-3145 ➢ Randy Olson 587-340-6663