1. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
 Senior-level Infrastructure Management professional, specializing in Administration and consulting support for
Windows Server Platform Technologies.
 Rich experience in working with Global teams in managing both Outsourced (5+ customers) and In-house
Enterprise infrastructure, having 12000+ high-end Windows Server platform using ITIL best practices.
 Managing a team of 36 Windows and Messaging Systems Engineers in Bangalore, providing Incident, Problem,
Change management services for Global Infrastructure.
 I'm looking at enhancing my horizon by moving into larger Infrastructure, Transition, Program, Project,
specializing in varied Platform technologies.
My Strengths Include:
 Strong communication and inter-personal skills with high level problem-solving ability.
 A team player with full sincerity and dedication. Flexible as per working conditions.
 Good hands on experience on Problem management, Change management as per ITIL standard.
 Providing resolution technically within client defined SLA.
 Extensive technical support and administration on Windows 2008, Windows 7, Windows 2003, Windows XP,
Windows 2000, Windows NT Domain, ESX Server, VCenter, VMware.
Technical Qualification:
 MCSE certification completed in June-2008
 Successfully Completed Apprentice in IT sector from BEL
 ISO-9000 Internal Quality Auditing conducted by ABS Group- UK
 Simulator Hardware Maintenance Training conducted by M/s TRIDENT Computer Resources Inc.
 Industrial Safety & Fire training by SWCC Power and Desalination Plant ,Al-Khobar KSA
(Achieved Outstanding Safety Award)
Educational Qualification:
 Polytechnic Diploma in Computer Science and Engineering from Board of Technical Education, Bangalore.
 10th
in United Mission High School Bangalore.
Software / Technologies:
 Platform Technologies: Microsoft Windows NT/2000/2003/2008 Server-based Platform technologies
 Messaging & Collaboration Technologies: Microsoft Exchange Server 2003/2007 (L1)
 Virtualization: VMware ESX (Virtual Center).
 Thin-client: Terminal Services/Citrix Presentation Server/XenApp
 Backup: Symantec/VERITAS Backup Exec, NT Backup scheduling (L1).
 Infrastructure Management tools: McAfee ePolicy Orchestrator
 Asset Management/Patching/Deployment: Marimba Deployment Manager, WSUS
 Admin tools: Native OS/Resource Kit tools, Remote Administration Tools (HP iLO, RAdmin, PCAnywhere,
RDP)
Professional Experience:

2. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
1. WIPRO Info Tech. Bangalore.
Duration : Dec, 2007 to till date
Designation : Program Lead (Grade B3).
Supporting client : GOLDMAN SACHS, EGL, Domlur, Bangalore, 560071
Duration : Dec, 2007 to till date.
Responsibilities:
Professional:-
 Leading a team of 36 members.
 Shift coordination and planning job assignments as per schedule.
 Weekly meetings with clients to discuss and fix both technical and professional issues.
 Attending Chang Management team meeting for approval and scheduling critical activities.
 Representing infrastructure changes to change management board for review and approval.
 Planning for checkout and back out plan for problem management issues.
 Fixing scheduled and unscheduled meeting with clients to discuss metrics for the month, development plans
for the month, issues of the month, areas of development and updating run book process.
 Preparing monthly meeting minutes and executing the same.
Technical:-
 Working with 2K3, 2K8, XP, Win7 Admin activities.
 AD user creation and deletion.
 AD DNS / QIP Support.
 Print server Print Queue creation and deletion.
 MOM / NAGIOS alert monitoring and suspending alerts.
 Decommissioning Servers (Exchange server, DC).
 Global Application Deployment(AD) and Deployment package via marimba.
 Exchange server 2007 installation and configuration for new server build.
 Retention Checkout.
 Basic knowledge of working on VB, Perl, PowerShell scripts. Member of Automation team.
 Network Desktop Server maintenance, Performance Monitoring.
 ESX Server maintenance, VMware maintenance and rebuild.
 Monthly scheduled Power up and power down activity.
 NDS Migration (Local to VM, VM to VM, 32 bit VM to 64 bit VM).
 Oberon and Altiris technologies for rebuilding NDS.
 Assigning and failing over users from VMs.
 PST Migration for London users.
 Public folder creation for users.
 Global Centralized Application deployment (I: Drive Technology).
 OCF Editor for Global view of applications.
Other active involvements:
 Team building activities.
 CTW workshop for orphanage Bangalore.

3. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
Trainings attended:
 Fundamentals of Managerial training (WIPRO).
 First level managerial training.
 ESX and VCenter training internal (GOLDMANSACHS).
 ESX-Vi training in Wipro.
 6 Sigma and PM PataShala.
References:
 Sathish Ambale ( VP IT Infra ) GOLDMAN SACHS - +91-9845168344 / 9739739797
 Sarvananan. V (PM MIT) Wipro InfoTech. - +91-9945560502
2. SWCC Power and Desalination Plant (Saudi Govt.) Al-Khobar, Saudi
Arabia
I & C Department (IT-Group) Aug 2002 – Nov 2007
Sr. Network Technician.
Key Result Areas
SWCC is comes under Ministry of Water and Power department of Government of Saudi Arabia, having 30 Power
and Desalination plant all over the Kingdom and having vast network of Power and Water transmission. This
provides un-interrupted Power and Water throughout Saudi kingdom.
I am working for there IT infrastructure service department, which is solely responsible for providing complete IT
support to some of business critical areas like… Control Room Backbone System, Wireless Network Monitoring,
Technical Operations, System Administration, VHF-Radio Network, and Video Conference, etc.
Responsible for
 Providing IT support to Instrument & Control Sections (I&C)
 Configuration of LAN/WAN, VHF Radio, Servers & interfacing devices
 Up gradation and End-user IT support
 DCS, PLC & SCADA Background support
 PIM Server/Client side, Vibration Monitoring System, etc…
System Administration (SA)
 Patch Management (OS, Anti-virus, Apps etc)
 Software / Application deployment
 Software Upgrade & end-user training
 Hardware Refresh, Scheduled Power Shutdowns for Plant
 Provides File & Print Services,
 Messaging server support
 Data Backup & Restores Services
Deliverables
 Provide 24/7 support to I & C section.
 Provide IT infrastructure Service to Operation & Maintenance Department.
 Responsible for recruitment & training of both employees & IT resources.
 Overlook performance metrics, devise & implement service improvement plans.

4. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
 Ensure very high availability of all IT Infrastructure components: 99.9% SLT.
 Responsible for maintaining efficient & effective interfaces with various IT focus groups for escalations.
 Responsible for setting standards & expectations for resolutions from other IT focus groups.
 Assume overall ownership of incidents; establish highly effective communication plans between all the
interfacing IT focus groups, End-Users.
 Fulfilling instant IT requirements.
 UPS Maintenances.
3. Micro Lab Ltd (Micro Nova) Bangalore,
India
EDP Executive. Dec. 1995 – May 2002
Key Result Areas
Focus Area: Major Life Saving Drug Manufacturer having more than 15 Plants in all over India and major Bulk
Drug Exporter.
Key Area: My Department is solely responsible for supporting IT to Production , Stores and Sales Department.
Responsibilities: User Support Group (IT Service Desk), Manufacturing Backbone System Support, Coordinating
with head office, Data Communication trough Hotline, Network Monitoring and Support, Technical Operations,
System Administration (SA), uninterrupted Material and data support to Manufacturing, Quality Control, LAB,
Packing, Stores and Distribution departments, HRA IT support, Punch Clock Monitoring, Payroll management,
Accounts Management, Inventory Controlling, Forecasting of Raw Materials etc….
Key Result Areas
Responsible for successful 1st Level Helpdesk, 2nd
Level LAN, E-Mail operations, IT Security and applications
support which includes but are not limited to the following:
 Ensure operation procedures are followed at the Manufacturing location.
 Monitor and report progress to client Manager on weekly/monthly basis.
 Plan & recommend reprioritization of service requests due to resource constraints.
 Maintain control of team scope.
 Monitoring of LAN/WAN links and coordinating with service provider in case of link outages to have the
maximum availability of communication links.
 Monitoring and coordinating with telecom people for the maximum uptime of PBX system.
 Software/Hardware/Networking vendor evaluation for the procurement of the same on requirement.
 Monitoring and forecasting manufacturing activities.
 IT staff training and H/W equipment management.
Additional accomplishments
• Instrumental in project planning, network sizing, technology evaluation, product evaluation, vendor evaluation,
identifying system integrator, cost benefit analysis, product procurement, implementation coordination and
documentation of our entire Campus LAN/WAN network infrastructure.
4. Vardhman Exports (P) Ltd. Bangalore, India
Programmer / Network Technician July 1991 to July
1992 &

5. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
Sep 1993
to Dec 1995
 Installation and maintenance of PC range of hardware products. Maintenance of PC range products for
Annual Maintenance Contract.
 Installation of Novell Netware and providing training to the end users.
Responsibilities: User Support Group (IT Service Desk), Distribution Backbone System Support, Coordinating
Sales and Stores, Network Monitoring and Support, Technical Operations, System Administration (SA),
uninterrupted Material and data support to Workstations, HRA IT support, Punch Clock Monitoring, Payroll
management, Accounts Management, Inventory Controlling.
5. Bharat Electronics Ltd. (Ministry of Defense, Govt. of India) Bangalore, India
Technical Apprentice Aug 1991 to July
1992
 Training on EDP activities (exposure to UNIX on ICL-101 super mini server, ORACLE etc..)
 Installation and maintenance of PC range of hardware products. Maintenance of PC range products for
Annual Maintenance Contract.
 Installation of Novell Netware and providing client services.
Significant Achievements
 Installation/configuration and administration of over 1500 Network PC’s, 120 Nortel Switches, Routers,
Backbone Servers, Complete Network Support, Remote Monitoring, Wireless Network Maintenance, Live
Video Conference Connections and Maintenance. Complete IT solutions.
 New PC assembly, PC and Server Maintenance. ADSL connections and services, VHF-Radio
Programming and Maintaining. Plant EPABX Exchange Maintenance, Auditorium Conference Control
Room Maintenance etc..
 VLAN Design and costing, implementing and Training IT Coordinator.
 Project management for the turnkey solution.
 Team lead for Installation/configuration and administration of the local area network and operating system
Software.
 Application System Development and Maintenance in Clipper, VB6 and SQL+.
 Administration of Novel Netware, Windows NT & Proxy Server.
 Network Trouble shooting and rectifying.
 Hardware Maintenance ( PC’s , Printers, UPS & PC assembling )
 Complete Re-installation of PC’s and Servers, Network Configurations etc..
 Seamen’s Control Room Hardware Servicing, Network Trouble Shooting and rectifying etc..
 Fiber optic Connectivity and Wireless Network Trouble Shooting and rectifying etc..
 Printer/Scanner Trouble Shooting and rectifying etc…
 SMPS power supply Trouble Shooting and rectifying etc…
Personal Details:

6. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
NAME : Krishnananda A
FATHER : Sri. Ananda Rao
DATE OF BIRTH : 28.02.1971
RELIGION : Hindu
NATIONALITY : Indian.
MARITAL STATUS : Married
ADDRESS : #81, UG3, MGM Apartment,
Naidu’s Layout, Chikkalsandra, BSK-III stage,
Bangalore – 560 061.
KEY ELEMENT: A dedicated team player with full sincerity and flexible enough as per working conditions.
I hereby declare that the above information is true to the best of my knowledge.
(KRISHNANANDA.A)
DATE: -

7. KRISHNANANDA A
Relevant work Experience: ~19 Years Cell No: +91-
9591810419
EMAIL: kris707in@gmail.com
NAME : Krishnananda A
FATHER : Sri. Ananda Rao
DATE OF BIRTH : 28.02.1971
RELIGION : Hindu
NATIONALITY : Indian.
MARITAL STATUS : Married
ADDRESS : #81, UG3, MGM Apartment,
Naidu’s Layout, Chikkalsandra, BSK-III stage,
Bangalore – 560 061.
KEY ELEMENT: A dedicated team player with full sincerity and flexible enough as per working conditions.
I hereby declare that the above information is true to the best of my knowledge.
(KRISHNANANDA.A)
DATE: -