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817 Compound Quirino Avenue, Don Galo, Parañaque City
M: +639295055250/+639153290042
Email address: vsa_benson@yahoo.com
Skpye id: vsa.benson
Summary of Qualifications
With over 10 years experience as a customer service professional and 12 years as sales person,
specializing in the entire logistical processes and related functions. He has an extensive
experience and proven track record of handling and providing excellent service to various
customers from different industries such as electronics, chemical, construction, engineering,
distribution, automotive, food and beverage, service, energy, and trading.
His customer service experience intensively covers and expands on these specific skills: account
management, customer queries, issues and complaint handling, sales, marketing research,
telemarketing, invoice and billing processing, booking scheduling, production reporting, rate
monitoring and updating.
Career History as a Sales and Customer Service Professional
V I A S E A A N D A I R C A R G O SO L UT I ON S I N C .
8F Cintiley Residence Condominium P. Algue St., Corner J. Abad Santos Avenue 1003 Sta. Cruz Manila
VSACSI is a Filipino owned logistics company providing total logistics service such as freight
forwarding, brokerage, warehousing, break bulk project, and etc.
September 2015- Present
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WTS INTERNATIONAL CARGO SERVICE CORP.
Room 7E, Ramon Magsaysay Center, Malate Manila
WTS is a Chinese owned logistics company providing total logistics service such as freight
forwarding, brokerage, warehousing, breakbulk project, and etc.
September 2012- August 2015
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I-PORT GLOBAL LOGISTICS OHILS, INC..
Room 204, General Luna Corner Real St, Intramuros Manila
IPGLI is a Filipino owned logistics company providing total logistics service such as freight
forwarding, brokerage, warehousing, breakbulk project, and etc.
February 2012-September 2012
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Responsible for managing and resolving customer issues, queries and other import and export
concerns.
Responsible for various marketing functions such as ensuring selling rates are updated and
competitive; monthly production reports are completed; executing marketing campaigns.
2. Manages direct coordination for both local and foreign agent for both import and export
transactions.
Booking assessment on airfreight and seafreight transaction.
Cargo tracking and monitoring.
Manages cargo consolidation, warehousing and transfer.
Seawaybill and airwaybill preparation.
Manages shipping information such as pre-alert and other pertinent details.
Systems application.
FREIGHT MANAGEMENT WORLDWIDE
17th
Floor Antel Corporate Building, Salcedo Voillage Makati
FMWI is a Filipino owned logistics company providing total logistics service such as freight
forwarding, brokerage, warehousing, breakbulk project, and etc.
August 2010-January 2011
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Responsible for managing and resolving customer issues, queries and other import and export
concerns.
Responsible for various marketing functions such as ensuring selling rates are updated and
competitive; monthly production reports are completed; executing marketing campaigns.
Manages direct coordination for both local and foreign agent for both import and export
transactions.
Booking assessment on airfreight and seafreight transaction.
Cargo tracking and monitoring.
Manages cargo consolidation, warehousing and transfer.
Seawaybill and airwaybill preparation.
Manages shipping information such as pre-alert and other pertinent details.
Systems application.
FREIGHT CONNECTIONS PHILIPPINES INC.
E C J B L D G , I N T R A M U R O S , M A N I L A
FCPI is a Filipino owned logistics company providing total logistics service such as freight
forwarding, brokerage, warehousing, breakbulk project, and etc.
April 2010-August 2010
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Manages to comply weekly consol boxes for various destination.
Responsible for various marketing functions such as ensuring selling rates are updated and
competitive; monthly production reports are completed; executing marketing campaigns.
Manages direct coordination for both local and foreign agent concerning cargo loading.
Courtesy and client call.
Coordinates local forwarders for cargo swapping and loading.
Booking assessment on seafreight exportation.
Vessel schedule monitoring.
Facilitate cargo actual stuffing, warehousing and transfer.
Manages shipping information such as pre-alert and other pertinent details.
Systems application.
3. LOGISTICS CARGO FORWARDER AND BROKERAGE SERVICES
LCFBS Building, Kabihasnan St., Back of Mc. Donald Kabihasnan, San Dionisio, Paranaque City
LCFBC is a Filipino owned logistics company providing total logistics services such as freight
forwarding, brokerage, warehousing, breakbulk project, and etc.
May 2005- June 2009
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Responsible for managing and resolving customer concerns, queries and issues.
On hand assessment on import and export booking.
Booking coordination with shipping line and airlines.
Manages direct coordination for local and foreign agent for both inbound and outbound
transactions.
Cargo tracking and monitoring.
Manages cargo consolidation, warehousing and transfer.
Seawaybill and airwaybill preparation.
Manages shipping information such as pre-alert and other pertinent details.
Systems application.
DHL GLOBAL (Excel Logistics Management Philippines Inc.)
G/F SGV Building, General Trias Drive, Rosario Cavite
DHL GLOBAL is a European owned freight forwarding company with logistics services such as
freight forwarding, brokerage, warehousing, breakbulk project, and etc.
January 2004-May 2005
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Responsible for managing and resolving customer queries pertaining exportation concerns.
Responsible for various marketing functions such as ensuring selling rates are updated and
competitive.
Courtesy client call and visit.
Cargo tracking and monitoring.
Facilitate PEZA and BOC Examiner on actual cargo examination.
Manages shipping information such as pre-alert and other pertinent details.
Monthly accomplishment report.
Systems application.
ACESTAR INTERNATIONAL SERVICES INC.
Room 22 Old Administration Bldg., Cavite Economic Zone (CEZ), Rosario Cavite
AISC is a Filipino owned freight forwarding company, the country’s exclusive agent of NAGAI
International- Japan’s leading logistics company. In over 20 years, AISC has merely established in
the logistic industry by providing total logistics service such as freight forwarding, brokerage,
warehousing, breakbulk project, and etc.
July 2002-January 2004
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Manages customer queries and concern related to import and export transaction.
Facilitate marketing activities such as selling rates and telemarketing for prospective clients.
Courtesy client call and visit.
Assess export and import booking from clients.
4. Prepares and process all related documents for import and export shipments.
Cargo tracking and monitoring.
Facilitate PEZA and BOC Examiner on actual cargo examination.
Manages shipping information such as pre-alert and other pertinent details.
Accomplish reports on weekly and monthly basis.
Systems application.
Personal Background
Benson Abano or Bench his colleagues may call him, finished Bachelor’s Degree in Business
Administration Major in Banking and Finance at Notre Dame University in Cotabato City. He’s 42
years old, married.He stand 5’6 tall and weights 130lbs. He speaks English and Filipino fluently.
And loves to travel to different locales in the Philippines. He is highly trainable and always shows
unwavering commitment to his craft. He resides at 817 Compound Quirino Avenue, Don Galo,
Parañaque City along with his family. A pro active person who deals weakness as a craft to
strengthen his potentials. Articulate and good on the spot decision making. His advocacy is to
further equip his professional growth to become globally competitive.
Character References
Readily Available Upon Request.
HUMAN RESOURCES DEPARTMENT