1. Analyn Clavecillas De Guzman
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Jumeirah I, Dubai, U.A.E. — Mobile No: 00971-50 556 1972
Email: sallicevalc_08@yahoo.com/ acm_tweety@yahoo.com
ANALYN C. DE GUZMAN
CAREER OBJECTIVE:
To obtain a position in the field of business that would best fit
my qualifications and develop further my talents and skills for
continuous career improvement.
Key Competencies/ Area of Interest:
§ Import and Export Documentation & Processing
§ Local and Free Zone Customs Procedure
§ Have a keen knowledge in NAVISION and FLEX-PRO
System.
§ Proficient in Computer Operation
Work Experience
May 22, 2008 – Present
Terramar Gulf FZCO Dubai Branch, LIU15 Jebel Ali Free Zone Authority
Terramar is an international trading house with headquarters located in Hamburg,Germany. Concentrating
on export of technical goods from Europe to overseas markets with some additional import facilities for
distribution in Europe. Its main product in Dubai, UAE is Continental Tyres and Automotive Spare Parts.
OFFICE MANAGER (Year 2015 to present)
CUSTOMER SERVICE REPRESENTATIVE (Year 2008 to 2014)
Office Manager
· Organize office operations and procedures
· Completes operational requirements by scheduling and assigning employees; following up on work results.
· Keeps management informed by creating a summary report for all pack, dispatch and sales turn over on weekly basis
· Approves weekly office supplies requirements
· In charge in payables - signed cheques and dispatch for payments
· In charge in receivables - follow up/ chase customers for due invoices
· Point of contact for any bank transactions
· Contributes to team effort by accomplishing related results as needed
Export Coordinator
· Helping Sales team with day to day business operations – Making of Order Confirmation, stock enquiries, delivery
issues etc.
· Provides and Prepare Packing Orders to Warehouse.
· Prepares all export documentations (Sales Invoice, COO, HS Code Classifications, COC) and requirements ( Intertek
Inspection).
· Manage and Booking of Trailers for KSA Consolidation Shipment, Other GCC Territory and Local shipment.
· Track Shipment from Ex-Works to Customers Warehouse.
· Finalizing and booking of Sales Invoices.
· Handles Customers Claims – measured thru prompt issue of credit & debit notes with adherence to process.
· Responsible for collection of all outstanding – measured thru Customers Open Items.
· Communicating with customers on pending deliveries & production schedule – measured through Sales Back Order.
· Making of monthly export Insurance.
· Check and Register Purchase Cost Invoices (Transportation, Custom Duty, Warehouse Materials, etc.).
· Handles and track Blocked Back Orders (Customers with Bad Payment Manner)
· Making of Weekly Reports (Customers Open Items, Blocked Back Orders, Minutes of Staff Meeting and etc.

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Purchaser cum Import Coordinator
· Prepares Purchase Order.
· Making Monthly Stock List for Clients.
· Making New Item Cards and updating Purchase and Selling Price.
· Making sure all Import Documents received are correct.
· Registration and booking of Purchase Invoices.
· Prepares Import HS Code Classification.
· Tracking of ETA for all the shipment thru Shipping Lines Local Contacts.
· Prepares Monthly Import Insurance.
· Coordinated with Vendor and Shipping Lines.
Handles Full Operation of Laurastars.
· Responsible for online queries.
· Responsible for customer’s complaints both online and phone calls.
· Making sure that distributor have enough stock.
· Manager deliveries both from Vendor and to Customers and Distributors.
· Responsible in making Quotation, Order Confirmation and Sales Invoice.
· Doing weekly field work like visiting showrooms, meeting with distributor and if required, do visit end users.
· Responsible in daily checking of Website and Supplier’s Portal.
· Making of Weekly and Monthly Sales Report.
Other Tasks:
Admin Works
· Handles Petty Cash Reports.
· Making of Monthly Petty Cash Replenishment, Re-imbursement for and Credit Card Summary Reports for Managing
Director and Division Sales Manager.
· Making Weekly Minutes of the Meeting.
· Apply Visa especially Saudi for MD and DSM.
March 4, 2007 to May 19, 2008
Scomi Oiltools (Cayman) Ltd. formerly KMC Oiltools (Cayman) Ltd, Dubai United Arab Emirates
KMC Oiltools is a global company whose mission is to provide specialized services and proprietary products to oil
and gas producers and drilling contractors. As an integrated company that commercializes in Drilling Waste
Management, Drilling Fluids and Products and Services. KMC Oiltools operate throughout the world, from 63
offices in 32 Countries worldwide.
SALES ASSISTANT/ RECEPTIONIST/ SECRETARY
I joined this company as a Receptionist/ Secretary and later was transferred to Sales Department.
As Sales Assistant:
· Preparation of Quotations & sending of enquiries for Oilfield items for Products & Services
· Preparation of Sales Reports.
· Study sales performance of products to generate stock orders.
· Maintain library of product catalogues and price list
· Updating Outstanding Order Status & Stock Orders Reports
· Maintaining Customer database.
· Maintaining up-to-date records of Suppliers and Customers
· Maintain an outstanding Enquiry / Quotation Status and follow-up with Clients
· Preparation of Labels / Tags for outgoing shipments.
· Preparing Material Requisition, Sales orders, Delivery Reports.
· Sending emails to the suppliers to check on the status of our orders and following up on deliveries.
· Proactive communication with clients before and after the delivery has been completed.
· Assisting the Business Development Manager in his work.
· Participated in QHSE activities and in-house training courses.
· Well Versed with FlexPro.

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As Receptionist cum Secretary:
· Handling Switchboard of 10 lines with 45 extensions
· Typing Minutes of Daily Tool Box Meeting
· Making travel arrangements, hotel bookings, arrangement for visas, etc
· Independently handling other personnel and administrative responsibilities and looking after the
office Stationery, Printing and other requirements
· Reviewing all Company Bills such as telephone/ fax, electricity, transportation etc
· Handling the Filling System of the Department Managers
· Receiving and Reviewing all incoming mails / faxes / documents, sorting, Logging, distribution
thereby conducting appropriate action
· Maintain and update Contact lists of Company Staff
· Maintain an up-to-date mailing list of Supplier and Customers
· Arranging courier services for collection and delivery of documents / parcels etc
· Distributing Newsletters and other magazines to the Mangers
· Preparing Tenders & Binders
· Assisting the HR & Admin Manager in her work
Aug. 2004 – Dec. 2006
Legacy Shoes, Bags & Gen. Mdse., Inc.
As Personal Secretary / Assistant
· Handling of personal accounts (payable and receivables)
· Making collections
· Authorized to do bank transactions (getting of bank statement encashment of checks, deposit
cash/checks & others).
· Making phone calls, booking of flights (inter island/international).
· Disposing of gift checks/product vouchers.
As Cashier/ Encoder
· Accepting of pay-ins (membership fee)
· Encoding and analyzing of data
· Handling of the following accounts
· Encoding and analyzing of data
o pay-ins thru bank
o provincial transactions
o pending problem application and members form files.
· Making of weekly / monthly report
· Filing
· Answering phone calls
June 2003 – June 2004
Race Foods Co., Inc.
As Accounting Clerk
· In charged of the following:
o Purchase order together with the supplier’s sales invoice and receipts
o Reports of the counter crew.
· Making weekly payroll and checks for payments.
· Handling of payables and releasing of checks.
· Recording of daily sales, cash disbursement, weekly deliveries and monthly purchases of the company.

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Education
PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION
Aurora Blvd., Quezon City, Philippines
Batchelor of Science in Business Administration
Major in Banking and Finance
ON – THE – JOB TRAINING
Marikina City Hall / Student Trainee
Treasury Department
Exposure in Business Tax operation and collection.
Works includes recording of daily collection, typing, filing of important
documents and assisting tax collector’s.
Philippine National Bank / Student Trainee
Works includes sorting of money, filing of signature cards and EDP slips, assisting
clients for their checking accounts, answering phone calls and making check
transfer.
TECHNICAL SKILLS:
· Knowledgeable in MS Office (especially in Excel, Word)
· Proven office management, administrative or assistant experience
· Knowledge of office management responsibilities, systems and procedures
· Excellent time management skills and ability to multi-task and prioritize work
· Attention to detail and problem solving skills
· Strong organizational and planning skills
· Proficiency in MS Office
· Tracking Budget Expenses, Delegation, Staffing, Inventory Control, Reporting Skills
· Has a keen knowledge in Processing for SASO-COC and other customs related matters.
·
PERSONAL DATA:
Age : 34
Status : Married
Birthdate : July 25, 1982
Height : 4’10”
Weight : 50 Kgs.
Religion : Roman Catholic
Visa Status : JAFZA Free Zone