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RADHAKRISHNAN. P.N
Certified International Supply Chain Management Professional (CISCP) Mobile: 050 4989640
E-Mail: pnrknambiar@gmail.com
SENIOR MANAGERIAL ASSIGNMENTS
~ Supply Chain Management ~ Logistics ~ Commercial Operations ~ Shipping ~ Import / Export Operations ~
PROFESSIONAL SYNOPSIS
 Certified International Supply Chain Management Professional (CISCP) from Institute of Supply Chain
Management (ISM), USA
 Posses nearly 18 years of cross cultural experience in Logistics, Import & Export Operations as well as
Distribution Management
 Expertise in Import & Export Logistics & Re-ordering, Order Processing, Documentation, Inventory, Warehousing,
Transportation & Distribution.
 Adroit in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and
Foreign Trade related jobs.
 Expertise in effectively developing and monitoring the shipping / logistics network, ensuring smooth
materials movements.
 Deft in managing entire breadth of commercial operations inclusive of new sourcing, order processing, contracting,
product management, Freight negotiation, etc.
 Fully conversant with Letter of Credit Documentation Establishing, Implementation and fulfilling of L/C terms
& conditions through various banks.
 Developed cordial relations with Custom Authorities, Food Control Department, Dubai / Ras Al Kamiah / Sharjah
Municipalities, ESMA, Freight forwarders, Shipping Lines, Various Inspection agencies, Insurance companies,
Transporters and movers for getting better services.
 Proficient in handling commercial activities in co-ordination with internal / external departments for smooth
business operations.
 Fully conversant with Kit packing, Co-packing and Cross Trade Project.

 Key skills include
Logistics Operations Supply Chain Management Import / Export Management
Warehouse Operations Forecasting Re-order Procurement / Order Process
Shipping Management Documentary Letter of Credit Cross Trade
Ports & Customs ManagementDistribution & Brand Management Quality Assurance
Freight & Cost Control Dispatch Coordination Customer Service
Contract Co-packing Project EXIM Operations Amenity Kit Operation
 Well versed in Fulfilment of Trade Finance Matter - L/C Implementation & Execution and Documentation for
both Import & Exports.
 Proficient in International Shipping, well versed in Inco terms, Local and overland Transportation.
 Proficient in Ports & Customs documentation, Food Control Procedures with Municipality , ESMA, Chamber of
commerce & Quality Procedures with SGS, BV, INTERTEK, SASO and other international organizations, duty
exemption procedures & documentation with Ministry of Finance & Industry, etc.
 Effectively laid down procedures for smooth and effective importation activities with Global Suppliers, Project
Team, Clearing Agents and Transporters.
 Managed multi location/condition warehouse facilities, experienced in 3rd
party logistics & external Warehouse
Management.
Key Brands Handled:
 Philips, Epson, Richo & Siemens, Unilever / Lipton, DUNI (Inflight Cabin Products), MASAFI Products (Mineral
Water, Juice, Tissue, Tetra Pack, Potato Chips), FREEZ Carbonated Drinks, Robinson, Fruto, India Gate & MASAFI
Basmati Rice (From India & Pakistan), Rockstar Energy Drinks and various Alcoholic Beverages (Heineken,
Budweiser, Whiskies, Wines, etc.)
CORE COMPETENCIES
Logistic Operations
 Responsible for all on site aspects of the Inbound & Outbound logistics, supply chain, and customer delivery
operations.
 Responsible for all inbound and outbound international shipping and transportation with very cost effective and
competitive rates.
 Developing the logistics network for ensuring seamless, cost-effective movement of consignment and timely
delivery of orders.
 Finalising shipping lines and freight forwarders & negotiating for competitive ocean freight rates,
 Negotiating with transporters, shippers/consignees, etc. to ensure seamless, cost-effective movement of
consignment and timely delivery of orders.
 Production planning based on customer's contract and forecasted figures.
 Liaising with Suppliers / Transporters, for ensuring smooth operations, systems and procedures for distribution
and logistics.
 Serving as In-charge of making sure that each stage of the distribution process is progressing on time, on budget
and to the right quality standards.
 Directing the functions of Receipts, Inspection, Storage, Issues & Related Documentation, Bill processing, etc.
 Overseeing the dispatch of finished Products to Client locations; ensuring adherence to Documentation and
Internal Norms.
 Managing monthly closure of all incoming material’s with respect to company policy.
 Coordinating with Freight Forwarders, Custom House Agents, and Customs for effective transport solutions at
reasonable costs.
 Working with multiple customers simultaneously and conducting disciplinary, capability and grievance
investigations and taking appropriate action to address any failings.
 Responding to all customer complaints or queries in an efficient manner by visiting key clients to build
relationships and identify their key needs.
 Ensuring the efficient running of administration and office procedures.
 Actively managing subcontractors to ensure that they perform in line with their contractual agreements.
 Controlling the order cycle.
Project Operations & Components Packing
 Successfully built the production facility & office for an and Assembly unit for In-flight cabin products
 Managing entire operations and supply chain
 Logistics planning and procurements
 Managing entire Warehousing and distribution
Export / Import Operations & Trade Documentation
 Managing the entire International Shipping, Transportation (Local and overland) import and export operations,
warehouse management, keeping compliance with custom laws, notifications, tariffs, EXIM policy and procedures.
 Heading export shipping, procedures and documentation; liaising with C&F Agencies for matters like Custom Rules,
Foreign Trade Policy, Export / Import related legal formalities.
 Export documentation for pre-shipment & post shipments as per Letter of Credit and licence requirements
 Duty Exemption documentations with Ministry of Finance and Industry
 Managing Import & Export Trade Documentation entailing:
 Establishment of Letters of Credit; vetting of necessary commercial documents.
 Obtaining statutory licenses and approvals from regulatory authorities.
 Liaison with inspection agencies for pre-shipment & post shipment documentation.
 Obtaining statutory licenses and approvals from regulatory authorities.
 Coordination with Customs Department and handling Custom Bond.
 Executing Accounting, payment of Import Bills, Foreign Bill actualization.
Warehouse Operations
 Handled warehouse operations including receipt, storage and issuance of materials, packaging, ingredients and
consumables adhering to SOPs and all Health and Safety regulations.
 Controlling effective material handling through proper stacking & adopting FIFO/Safety measures at storage
locations to enable smooth and timely movement of stocks through the network.
 Managing cycle count in all warehouses on monthly basis and 100% annual count with External Auditors.
 Administering operational procedures for activities, such as verification of incoming and outgoing shipments,
handling and disposition of materials as well as keeping warehouse inventory bring up to date.
 Preparing weekly inventory for all regions and analyzing weekly/monthly stock level; sending report to the
management from the inventory aging process.
CAREER SCAN
Since August’ 2014: Dester General Trading Jebel Ali Free Zone, as Operations & Logistics Manager
 Successfully built the production facility for an Assembly unit for In-flight cabin products
 Well Versed in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and Foreign
Trade related job & Procedures.
 Directly manage and train 5 supervisors and oversee a total of 38 employees
 Increased 22% production within 5months time from the targeted time.
 Managing entire operations, Logistics planning and procurements.
 Managing entire Warehousing and distribution.
 Managing stocks movement through Third party logistics providers
 Oversee entire inbound and outbound from various international suppliers.
 Handling more than 60-75 tues every month.
Since Oct’ 2006 to July 2014: Masafi Company LLC, Dubai as Logistics Manager
Role:
 Steering entire array of commercial and supply chain operations including Imports, Exports, Logistics Distribution
& Warehousing operations for all Masafi & their traded beverage products.
 Overseeing complete processing and distribution of export orders to Middle East, Europe, East Africa & South Asia
pacific by sea, air & land shipments.
 Responsible for pre & post shipment documentation along with application for different export incentives schemes;
maintaining all the records of Export consignments and preparing data as per management.
 Coordinating with plant for movement of cargo and outside agencies for cargo inspection and certification.
 Managing whole product registration with municipal food control authorities for launch process.
 Involved in procurement and re-order planning; placing orders with international / local suppliers and arranging
the deliveries based on sales forecast.
 Reviewing and analyzing monthly demand forecast based on customer orders.
 Handling the entire market release and approvals for food products from various government authorities.
Attainments:
 Distinction of being conferred with Best Employ Award for the year 2008.
 Competently handling approx. over 78 million worth of goods per year.
 Deftly managed the execution of all exports orders within the specified time limit by handling over 800 Tues (both
Containers and Trailers for GCC & Non-GCC countries) per month with co-ordination of production & warehouse
distribution team.
 Achieved substantial savings in transport costs (locally & internationally) by negotiating with freight forwarders,
shipping lines and various transporters as well keeping fixed rates for specified periods.
 Displayed competence in managing monthly movement of 300+ trucks & 150+ tues in multiple locations
and handling 300+ SKUs.
 Aggressively negotiated with freight forwarders and shipping lines thereby saved over 1.5 million AED
during the year 2013 - 2014.
 Attained significant reduction in clearance charges through various methods of consolidation.
 Familiar in Customs Documentation in E-clearance, E-mirsal, Dubai trade, Duty Exemption, Online Certificate of
Origin from Ministry of Economy, Chamber of commerce, FIRS for food items through Dubai Municipality, DIP
inspection, SHJ municipality& RAK Municipality food control procedures, other emirates transfers and food control
procedures, Product registration and launching etc.
Jun’ 04 – Oct’ 06: Siemens Middle East, LLC as Senior Logistics Supervisor
Role:
 Oversaw entire logistics operations for all imports & local deliveries to the various sites for the Airport Project
awarded to Siemens Dematic L.L.C., under Dept. of Civil Aviation, Dubai and U.A.E for Terminal 3.
Aug’ 02 – Jun’ 04: AGILITY, Jebel, Ali FZE as Team Leader (Logistics & Distribution)
Role:
 Administered entire logistics and distribution functions in the company.
 Oversaw complete order processing & dispatch of various multinational companies namely Lipton, Unilever,
Philips, Epson Toys r us, Nokia, Ricoh, various brands of MMI’s Liquors & Consumer items.
 Handled the documentation with Customs/Municipality (FIS) / Chamber of Commerce & Health and Safety
Environment for destruction of unwanted goods, etc.
 Ensured custom inspection with proper documentation and quality inspection (INTERTEK, SGS, BV, TUV, etc.) has
before leaving the goods from w/h which is mandatory for some particular customers.
 Handled entire customs-related issues and commercial matters for Sea, Air and Land shipments including GCC
countries based on international shipping rules and regulations
 Monitored the timely delivery of material to assigned locations.
 Preparing the KPI against the entire documentation system and sending to the management on a weekly basis.
Jun’ 97 – Aug’ 02: Tass Inflight Systems FZE as Import – Export Executive
Role:
 Managed entire import and export operations including managing both inbound & outbound processing of
customer orders.
 Involved in sourcing and procurement of Airline Disposables and Raw materials from various suppliers/countries
and ensured on time execution of orders with complete responsibilities
 Handled banking operations for Trade Financial matters.
 Liaison with Chamber of Commerce and Industry, Ministry of Commerce, Airport Customs Dept., Shipping Lines,
Municipality, Embassy, Local Govt. Export Promotion Authorities, etc.
 Issued marine insurance policies (both individual & open) for incoming and outgoing shipment an d claim
settlements for any damage that may arise.
 Coordinated with Sales/Marketing team and delivered information on delivery status of each customer orders.
 Made arrangements for pre-shipment quality inspection (SGS, SASO & Bureau Veritas).
TRAINING PROGRAMS AND WORKSHOPS ATTENDED
 Export-Import Documentation Program at Indian Institute of Foreign Trade, New Delhi.
 EDI customs documentation Program, conducted by New Delhi Customs
 Actively participated in EDI Customs Documentation and Procedures Program (e-mirsal & export procedures) and
1 week crash course for Harmonized code classification, conducted by Dubai Ports & Customs.
 Municipality production Registration training from Dubai Municipality food control system, Consumer Products,
ESMA, ect
 E-clearance Customs Online Documentation Training from Customs Centre, Port Rashid.
 Dubai Chamber of Commerce and Industry for Online Commercial Documentation System.
 Visited Singapore & Bangkok in 2002 to understand the concerned suppliers to processes and incorpo rate
customer feedbacks for the operations improvement.
 Workshop on “Trade Finance” organized by Export Development Corporation – Dubai Export Academy on
December 15, 2009.
 Participated the 2nd
Annual Global Logistics Forum held on 21 – 23 November 2011 at Abu Dhabi, U.A.E.
CERTIFICATION PROGRAMS
 Certified Logistics & Supply Chain Professional (CISCP), from International Supply chain Management
Institute, USA (Courses handled by Blue Ocean Academy, Dubai)
 Export-Import Management course from Institute of Export Management, Bangalore
 Export Management Crash Course Program from IIFT, New Delhi
ACADEMICS
 1988 Bachelor of Statistics from Calicut University, Kerala, India
IT Skills:
 Conversant with Oracle Applications (R12), MS Word, MS Excel, WMS (Exceed) Dac-Easy & Lotus 123 and Triton
PERSONAL DETAILS
Date of Birth : 17th
May 1967
Passport Number : F0761051 issued at Dubai
Visa Status : Residence Permit valid till Jan 2017
Linguistic Abilities : English, Hindi, Malayalam & Tamil
Address : Dubai, United Arab Emirates
Dubai
Date: 10.06.2015 (Radhakrishnan P.N.)

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RESUME RK

  • 1. RADHAKRISHNAN. P.N Certified International Supply Chain Management Professional (CISCP) Mobile: 050 4989640 E-Mail: pnrknambiar@gmail.com SENIOR MANAGERIAL ASSIGNMENTS ~ Supply Chain Management ~ Logistics ~ Commercial Operations ~ Shipping ~ Import / Export Operations ~ PROFESSIONAL SYNOPSIS  Certified International Supply Chain Management Professional (CISCP) from Institute of Supply Chain Management (ISM), USA  Posses nearly 18 years of cross cultural experience in Logistics, Import & Export Operations as well as Distribution Management  Expertise in Import & Export Logistics & Re-ordering, Order Processing, Documentation, Inventory, Warehousing, Transportation & Distribution.  Adroit in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and Foreign Trade related jobs.  Expertise in effectively developing and monitoring the shipping / logistics network, ensuring smooth materials movements.  Deft in managing entire breadth of commercial operations inclusive of new sourcing, order processing, contracting, product management, Freight negotiation, etc.  Fully conversant with Letter of Credit Documentation Establishing, Implementation and fulfilling of L/C terms & conditions through various banks.  Developed cordial relations with Custom Authorities, Food Control Department, Dubai / Ras Al Kamiah / Sharjah Municipalities, ESMA, Freight forwarders, Shipping Lines, Various Inspection agencies, Insurance companies, Transporters and movers for getting better services.  Proficient in handling commercial activities in co-ordination with internal / external departments for smooth business operations.  Fully conversant with Kit packing, Co-packing and Cross Trade Project.   Key skills include Logistics Operations Supply Chain Management Import / Export Management Warehouse Operations Forecasting Re-order Procurement / Order Process Shipping Management Documentary Letter of Credit Cross Trade Ports & Customs ManagementDistribution & Brand Management Quality Assurance Freight & Cost Control Dispatch Coordination Customer Service Contract Co-packing Project EXIM Operations Amenity Kit Operation  Well versed in Fulfilment of Trade Finance Matter - L/C Implementation & Execution and Documentation for both Import & Exports.  Proficient in International Shipping, well versed in Inco terms, Local and overland Transportation.  Proficient in Ports & Customs documentation, Food Control Procedures with Municipality , ESMA, Chamber of commerce & Quality Procedures with SGS, BV, INTERTEK, SASO and other international organizations, duty exemption procedures & documentation with Ministry of Finance & Industry, etc.  Effectively laid down procedures for smooth and effective importation activities with Global Suppliers, Project Team, Clearing Agents and Transporters.  Managed multi location/condition warehouse facilities, experienced in 3rd party logistics & external Warehouse Management. Key Brands Handled:  Philips, Epson, Richo & Siemens, Unilever / Lipton, DUNI (Inflight Cabin Products), MASAFI Products (Mineral Water, Juice, Tissue, Tetra Pack, Potato Chips), FREEZ Carbonated Drinks, Robinson, Fruto, India Gate & MASAFI Basmati Rice (From India & Pakistan), Rockstar Energy Drinks and various Alcoholic Beverages (Heineken, Budweiser, Whiskies, Wines, etc.)
  • 2. CORE COMPETENCIES Logistic Operations  Responsible for all on site aspects of the Inbound & Outbound logistics, supply chain, and customer delivery operations.  Responsible for all inbound and outbound international shipping and transportation with very cost effective and competitive rates.  Developing the logistics network for ensuring seamless, cost-effective movement of consignment and timely delivery of orders.  Finalising shipping lines and freight forwarders & negotiating for competitive ocean freight rates,  Negotiating with transporters, shippers/consignees, etc. to ensure seamless, cost-effective movement of consignment and timely delivery of orders.  Production planning based on customer's contract and forecasted figures.  Liaising with Suppliers / Transporters, for ensuring smooth operations, systems and procedures for distribution and logistics.  Serving as In-charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.  Directing the functions of Receipts, Inspection, Storage, Issues & Related Documentation, Bill processing, etc.  Overseeing the dispatch of finished Products to Client locations; ensuring adherence to Documentation and Internal Norms.  Managing monthly closure of all incoming material’s with respect to company policy.  Coordinating with Freight Forwarders, Custom House Agents, and Customs for effective transport solutions at reasonable costs.  Working with multiple customers simultaneously and conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings.  Responding to all customer complaints or queries in an efficient manner by visiting key clients to build relationships and identify their key needs.  Ensuring the efficient running of administration and office procedures.  Actively managing subcontractors to ensure that they perform in line with their contractual agreements.  Controlling the order cycle. Project Operations & Components Packing  Successfully built the production facility & office for an and Assembly unit for In-flight cabin products  Managing entire operations and supply chain  Logistics planning and procurements  Managing entire Warehousing and distribution Export / Import Operations & Trade Documentation  Managing the entire International Shipping, Transportation (Local and overland) import and export operations, warehouse management, keeping compliance with custom laws, notifications, tariffs, EXIM policy and procedures.  Heading export shipping, procedures and documentation; liaising with C&F Agencies for matters like Custom Rules, Foreign Trade Policy, Export / Import related legal formalities.  Export documentation for pre-shipment & post shipments as per Letter of Credit and licence requirements  Duty Exemption documentations with Ministry of Finance and Industry  Managing Import & Export Trade Documentation entailing:  Establishment of Letters of Credit; vetting of necessary commercial documents.  Obtaining statutory licenses and approvals from regulatory authorities.  Liaison with inspection agencies for pre-shipment & post shipment documentation.  Obtaining statutory licenses and approvals from regulatory authorities.  Coordination with Customs Department and handling Custom Bond.  Executing Accounting, payment of Import Bills, Foreign Bill actualization. Warehouse Operations  Handled warehouse operations including receipt, storage and issuance of materials, packaging, ingredients and consumables adhering to SOPs and all Health and Safety regulations.  Controlling effective material handling through proper stacking & adopting FIFO/Safety measures at storage locations to enable smooth and timely movement of stocks through the network.  Managing cycle count in all warehouses on monthly basis and 100% annual count with External Auditors.  Administering operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials as well as keeping warehouse inventory bring up to date.  Preparing weekly inventory for all regions and analyzing weekly/monthly stock level; sending report to the management from the inventory aging process.
  • 3. CAREER SCAN Since August’ 2014: Dester General Trading Jebel Ali Free Zone, as Operations & Logistics Manager  Successfully built the production facility for an Assembly unit for In-flight cabin products  Well Versed in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and Foreign Trade related job & Procedures.  Directly manage and train 5 supervisors and oversee a total of 38 employees  Increased 22% production within 5months time from the targeted time.  Managing entire operations, Logistics planning and procurements.  Managing entire Warehousing and distribution.  Managing stocks movement through Third party logistics providers  Oversee entire inbound and outbound from various international suppliers.  Handling more than 60-75 tues every month. Since Oct’ 2006 to July 2014: Masafi Company LLC, Dubai as Logistics Manager Role:  Steering entire array of commercial and supply chain operations including Imports, Exports, Logistics Distribution & Warehousing operations for all Masafi & their traded beverage products.  Overseeing complete processing and distribution of export orders to Middle East, Europe, East Africa & South Asia pacific by sea, air & land shipments.  Responsible for pre & post shipment documentation along with application for different export incentives schemes; maintaining all the records of Export consignments and preparing data as per management.  Coordinating with plant for movement of cargo and outside agencies for cargo inspection and certification.  Managing whole product registration with municipal food control authorities for launch process.  Involved in procurement and re-order planning; placing orders with international / local suppliers and arranging the deliveries based on sales forecast.  Reviewing and analyzing monthly demand forecast based on customer orders.  Handling the entire market release and approvals for food products from various government authorities. Attainments:  Distinction of being conferred with Best Employ Award for the year 2008.  Competently handling approx. over 78 million worth of goods per year.  Deftly managed the execution of all exports orders within the specified time limit by handling over 800 Tues (both Containers and Trailers for GCC & Non-GCC countries) per month with co-ordination of production & warehouse distribution team.  Achieved substantial savings in transport costs (locally & internationally) by negotiating with freight forwarders, shipping lines and various transporters as well keeping fixed rates for specified periods.  Displayed competence in managing monthly movement of 300+ trucks & 150+ tues in multiple locations and handling 300+ SKUs.  Aggressively negotiated with freight forwarders and shipping lines thereby saved over 1.5 million AED during the year 2013 - 2014.  Attained significant reduction in clearance charges through various methods of consolidation.  Familiar in Customs Documentation in E-clearance, E-mirsal, Dubai trade, Duty Exemption, Online Certificate of Origin from Ministry of Economy, Chamber of commerce, FIRS for food items through Dubai Municipality, DIP inspection, SHJ municipality& RAK Municipality food control procedures, other emirates transfers and food control procedures, Product registration and launching etc. Jun’ 04 – Oct’ 06: Siemens Middle East, LLC as Senior Logistics Supervisor Role:  Oversaw entire logistics operations for all imports & local deliveries to the various sites for the Airport Project awarded to Siemens Dematic L.L.C., under Dept. of Civil Aviation, Dubai and U.A.E for Terminal 3. Aug’ 02 – Jun’ 04: AGILITY, Jebel, Ali FZE as Team Leader (Logistics & Distribution) Role:  Administered entire logistics and distribution functions in the company.  Oversaw complete order processing & dispatch of various multinational companies namely Lipton, Unilever, Philips, Epson Toys r us, Nokia, Ricoh, various brands of MMI’s Liquors & Consumer items.  Handled the documentation with Customs/Municipality (FIS) / Chamber of Commerce & Health and Safety Environment for destruction of unwanted goods, etc.
  • 4.  Ensured custom inspection with proper documentation and quality inspection (INTERTEK, SGS, BV, TUV, etc.) has before leaving the goods from w/h which is mandatory for some particular customers.  Handled entire customs-related issues and commercial matters for Sea, Air and Land shipments including GCC countries based on international shipping rules and regulations  Monitored the timely delivery of material to assigned locations.  Preparing the KPI against the entire documentation system and sending to the management on a weekly basis. Jun’ 97 – Aug’ 02: Tass Inflight Systems FZE as Import – Export Executive Role:  Managed entire import and export operations including managing both inbound & outbound processing of customer orders.  Involved in sourcing and procurement of Airline Disposables and Raw materials from various suppliers/countries and ensured on time execution of orders with complete responsibilities  Handled banking operations for Trade Financial matters.  Liaison with Chamber of Commerce and Industry, Ministry of Commerce, Airport Customs Dept., Shipping Lines, Municipality, Embassy, Local Govt. Export Promotion Authorities, etc.  Issued marine insurance policies (both individual & open) for incoming and outgoing shipment an d claim settlements for any damage that may arise.  Coordinated with Sales/Marketing team and delivered information on delivery status of each customer orders.  Made arrangements for pre-shipment quality inspection (SGS, SASO & Bureau Veritas). TRAINING PROGRAMS AND WORKSHOPS ATTENDED  Export-Import Documentation Program at Indian Institute of Foreign Trade, New Delhi.  EDI customs documentation Program, conducted by New Delhi Customs  Actively participated in EDI Customs Documentation and Procedures Program (e-mirsal & export procedures) and 1 week crash course for Harmonized code classification, conducted by Dubai Ports & Customs.  Municipality production Registration training from Dubai Municipality food control system, Consumer Products, ESMA, ect  E-clearance Customs Online Documentation Training from Customs Centre, Port Rashid.  Dubai Chamber of Commerce and Industry for Online Commercial Documentation System.  Visited Singapore & Bangkok in 2002 to understand the concerned suppliers to processes and incorpo rate customer feedbacks for the operations improvement.  Workshop on “Trade Finance” organized by Export Development Corporation – Dubai Export Academy on December 15, 2009.  Participated the 2nd Annual Global Logistics Forum held on 21 – 23 November 2011 at Abu Dhabi, U.A.E. CERTIFICATION PROGRAMS  Certified Logistics & Supply Chain Professional (CISCP), from International Supply chain Management Institute, USA (Courses handled by Blue Ocean Academy, Dubai)  Export-Import Management course from Institute of Export Management, Bangalore  Export Management Crash Course Program from IIFT, New Delhi ACADEMICS  1988 Bachelor of Statistics from Calicut University, Kerala, India IT Skills:  Conversant with Oracle Applications (R12), MS Word, MS Excel, WMS (Exceed) Dac-Easy & Lotus 123 and Triton PERSONAL DETAILS Date of Birth : 17th May 1967 Passport Number : F0761051 issued at Dubai Visa Status : Residence Permit valid till Jan 2017 Linguistic Abilities : English, Hindi, Malayalam & Tamil Address : Dubai, United Arab Emirates Dubai Date: 10.06.2015 (Radhakrishnan P.N.)