1. TRAINING DAY 1
LEARNING BEFORE DOING
LECTURE WITH VIDEO:
Learning Before Doing
CASE DISCUSSION:
Designing a Social Service Delivery
System (A-C): Accident and
Emergency Departments
KEY ACTIVITIES
2. TRAINING DAY 2
LEARNING WHILE DOING
KEY ACTIVITIES
LECTURE WITH VIDEO:
Problem Analysis
Journalizing and Documenting
Lessons Learned
Redesigning, Re-organizing and
Re-strategizing during
Implementation Period
Learning While Doing
1.
2.
3.
LECTURE:
Monitoring and Evaluation
3. TRAINING DAY 3
LEARNING AFTER DOING
KEY ACTIVITIES
FILM SHOWING:
US Army
LECTURE:
Culling Lessons and Distilling
Insights from Organizational
Experiences
Prescribing Future Process and
Managing System, Procedure and
Protocol
Learning After Doing
FILM SHOWING AND
DISCUSSION:
1. Learning After Doing Process
2. Learning After Doing Methods and
Techniques
