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Baird W. Eutsler 
405 Hawthorne Apt. 3 Houston, Texas 77006 
713-478-4511 beutsler@gmail.com 
OBJECTIVE 
Highly motivated team-player eager to demonstrate his excellent technical knowledge, analytical ability, and efficient problem solving skills in a design position. 
EDUCATION 
Bachelor of Science in Computer Engineering Technology May 2014 
University of Houston (Main Campus) Houston, Texas 
 Summa Cum Laude 
 Dean’s List 
 College of Technology Undergraduate Research Symposium Projects 
o Developed a smart coffee cup that monitors temperature and alerts user when beverage is cooled to a user pre-set temperature. 
o Designed an automatic lighting system that tallies the number of occupants in a room and turns lights on or off accordingly. Occupancy is displayed on informational screen. 
o Developed glove controller for virtual reality applications with 1-to1 accuracy in all testing. 
University of Houston (Downtown Campus) August 2003 – May 2006 
WORK EXPERIENCE 
EUTSLER LAW FIRM Houston, TX 
Office IT Specialist 2010 – Present 
 Install, upgrade, and maintain office computer and networking hardware, and provide office IT support 
 Facilitated migration from Goldmine to Outlook and Exchange Server 
APPLE INC. Austin, TX 
Senior iPhone Support Specialist May 2007 – May 2009 
 Provided Level 2 iPhone technical support and customer service and managed customer records 
 Resolved customer issues and complaints and worked closely with ATT 
 Worked on the support team during iPhone launch developing troubleshooting techniques and procedures and implementing written documentation 
 Identified hardware and software bugs and defects for engineering 
 Authored technical training materials 
 Received commendations for good customer service
TELENETWORK INC. Austin, TX 
Internet Service Support Technician September 2006 – February 2007 
 Provided Level 1 technical support to customers of national ISP’s 
 Identified email and connectivity issues 
FREELANCE COMPUTER CONSULTATION Houston, TX 
2002 to Present 
 Install and update operating systems (Windows 95 to 8.1 and Mac OS 6 to X) 
 Back up and reformat hard drives 
 Retrieve and repair damaged files 
 Install drives and upgrade processors 
 Repair circuit boards 
 Diagnose and solve software and OS issues 
 Network layout 
 Making cable 
TECHNICAL SKILLS 
 Languages: C/C++, HTML 
 Applications: MS Office, Office365, Photoshop, Illustrator, Peoplesoft, Goldmine, AutoCAD, Multisim, PSpice, Labview, Mathcad 
 OS Platforms: Windows, Mac OS X, Linux/Unix 
 Additional Skills: Circuit design and analysis, Mathematical modeling, Soldering & Rework, Fabrication. 
 Equipment: Oscilloscope, Multimeter, Assorted Shop Equipment 
INTERESTS 
 Data converters 
 DSP systems 
 Real-time computing 
 Analog and digital circuits 
 Mountain biking 
 Car, machinery, and equipment repair 
 Film, television, and music 
REFERENCES 
 Dr. Bernard McIntyre, Professor Emeritus, University of Houston, 713.743.4034, Bernard.McIntyre@verizon.net 
 Russell Gundrum, Senior Project Manager (retired) – AT&T Business Solutions, Adjunct Professor University of Houston, 713.743.4443, rfgundru@central.uh.edu 
 Adam Bocchetto, Owner, Capital ATM, 713.256.8649, adam@capitalatm.net

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Eutsler-Resume-12-8-14

  • 1. Baird W. Eutsler 405 Hawthorne Apt. 3 Houston, Texas 77006 713-478-4511 beutsler@gmail.com OBJECTIVE Highly motivated team-player eager to demonstrate his excellent technical knowledge, analytical ability, and efficient problem solving skills in a design position. EDUCATION Bachelor of Science in Computer Engineering Technology May 2014 University of Houston (Main Campus) Houston, Texas  Summa Cum Laude  Dean’s List  College of Technology Undergraduate Research Symposium Projects o Developed a smart coffee cup that monitors temperature and alerts user when beverage is cooled to a user pre-set temperature. o Designed an automatic lighting system that tallies the number of occupants in a room and turns lights on or off accordingly. Occupancy is displayed on informational screen. o Developed glove controller for virtual reality applications with 1-to1 accuracy in all testing. University of Houston (Downtown Campus) August 2003 – May 2006 WORK EXPERIENCE EUTSLER LAW FIRM Houston, TX Office IT Specialist 2010 – Present  Install, upgrade, and maintain office computer and networking hardware, and provide office IT support  Facilitated migration from Goldmine to Outlook and Exchange Server APPLE INC. Austin, TX Senior iPhone Support Specialist May 2007 – May 2009  Provided Level 2 iPhone technical support and customer service and managed customer records  Resolved customer issues and complaints and worked closely with ATT  Worked on the support team during iPhone launch developing troubleshooting techniques and procedures and implementing written documentation  Identified hardware and software bugs and defects for engineering  Authored technical training materials  Received commendations for good customer service
  • 2. TELENETWORK INC. Austin, TX Internet Service Support Technician September 2006 – February 2007  Provided Level 1 technical support to customers of national ISP’s  Identified email and connectivity issues FREELANCE COMPUTER CONSULTATION Houston, TX 2002 to Present  Install and update operating systems (Windows 95 to 8.1 and Mac OS 6 to X)  Back up and reformat hard drives  Retrieve and repair damaged files  Install drives and upgrade processors  Repair circuit boards  Diagnose and solve software and OS issues  Network layout  Making cable TECHNICAL SKILLS  Languages: C/C++, HTML  Applications: MS Office, Office365, Photoshop, Illustrator, Peoplesoft, Goldmine, AutoCAD, Multisim, PSpice, Labview, Mathcad  OS Platforms: Windows, Mac OS X, Linux/Unix  Additional Skills: Circuit design and analysis, Mathematical modeling, Soldering & Rework, Fabrication.  Equipment: Oscilloscope, Multimeter, Assorted Shop Equipment INTERESTS  Data converters  DSP systems  Real-time computing  Analog and digital circuits  Mountain biking  Car, machinery, and equipment repair  Film, television, and music REFERENCES  Dr. Bernard McIntyre, Professor Emeritus, University of Houston, 713.743.4034, Bernard.McIntyre@verizon.net  Russell Gundrum, Senior Project Manager (retired) – AT&T Business Solutions, Adjunct Professor University of Houston, 713.743.4443, rfgundru@central.uh.edu  Adam Bocchetto, Owner, Capital ATM, 713.256.8649, adam@capitalatm.net