1. Baird W. Eutsler
405 Hawthorne Apt. 3 Houston, Texas 77006
713-478-4511 beutsler@gmail.com
OBJECTIVE
Highly motivated team-player eager to demonstrate his excellent technical knowledge, analytical ability, and efficient problem solving skills in a design position.
EDUCATION
Bachelor of Science in Computer Engineering Technology May 2014
University of Houston (Main Campus) Houston, Texas
Summa Cum Laude
Dean’s List
College of Technology Undergraduate Research Symposium Projects
o Developed a smart coffee cup that monitors temperature and alerts user when beverage is cooled to a user pre-set temperature.
o Designed an automatic lighting system that tallies the number of occupants in a room and turns lights on or off accordingly. Occupancy is displayed on informational screen.
o Developed glove controller for virtual reality applications with 1-to1 accuracy in all testing.
University of Houston (Downtown Campus) August 2003 – May 2006
WORK EXPERIENCE
EUTSLER LAW FIRM Houston, TX
Office IT Specialist 2010 – Present
Install, upgrade, and maintain office computer and networking hardware, and provide office IT support
Facilitated migration from Goldmine to Outlook and Exchange Server
APPLE INC. Austin, TX
Senior iPhone Support Specialist May 2007 – May 2009
Provided Level 2 iPhone technical support and customer service and managed customer records
Resolved customer issues and complaints and worked closely with ATT
Worked on the support team during iPhone launch developing troubleshooting techniques and procedures and implementing written documentation
Identified hardware and software bugs and defects for engineering
Authored technical training materials
Received commendations for good customer service
2. TELENETWORK INC. Austin, TX
Internet Service Support Technician September 2006 – February 2007
Provided Level 1 technical support to customers of national ISP’s
Identified email and connectivity issues
FREELANCE COMPUTER CONSULTATION Houston, TX
2002 to Present
Install and update operating systems (Windows 95 to 8.1 and Mac OS 6 to X)
Back up and reformat hard drives
Retrieve and repair damaged files
Install drives and upgrade processors
Repair circuit boards
Diagnose and solve software and OS issues
Network layout
Making cable
TECHNICAL SKILLS
Languages: C/C++, HTML
Applications: MS Office, Office365, Photoshop, Illustrator, Peoplesoft, Goldmine, AutoCAD, Multisim, PSpice, Labview, Mathcad
OS Platforms: Windows, Mac OS X, Linux/Unix
Additional Skills: Circuit design and analysis, Mathematical modeling, Soldering & Rework, Fabrication.
Equipment: Oscilloscope, Multimeter, Assorted Shop Equipment
INTERESTS
Data converters
DSP systems
Real-time computing
Analog and digital circuits
Mountain biking
Car, machinery, and equipment repair
Film, television, and music
REFERENCES
Dr. Bernard McIntyre, Professor Emeritus, University of Houston, 713.743.4034, Bernard.McIntyre@verizon.net
Russell Gundrum, Senior Project Manager (retired) – AT&T Business Solutions, Adjunct Professor University of Houston, 713.743.4443, rfgundru@central.uh.edu
Adam Bocchetto, Owner, Capital ATM, 713.256.8649, adam@capitalatm.net