1. MANGAWANG, JOHN
311 Patria St. Balut ,Tondo ,Manila
Contact no. (0927) 812-5747
john_affleck88@yahoo.com
PERSONAL DATA
Place of Birth: Tondo, Manila
Nationality: Filipino
Marital Status: Single Male
EDUCATION
 Technological Institute of the Philippines 2005-2010
Graduate of: Bachelor of Science in ELECTRONICS ENGINEERING (ECE)
COURSES FINISHED:
▪ GENERAL ENGINEERING & APPLIED SCIENCES
Engineering Mechanics , Strength of Materials, College Physics, General chemistry, Thermodynamics ,Engineering
Materials, Engineering Economics, Engineering Management,Contract and Specifications, Laws and Ethics.
▪ ELECTRONICS ENGINEERING
Electricity/Magnetism Fundamentals , Electrical Circuit , Solid State Devices/Circuits , Power Generator/Sources
Principles/Applications , Electronic (Audio/RF) Circuit/Analysis/Design , Tests and Measurements
Microelectronics , Industrial Electronics Principles/Applications , Computer Principles.
▪ ELECTRONIC SYSTEMS AND TECHNOLOGIES
Radio Communication System, Transmission Fundamentals, Acoustics, Modulation, Noise, Radiation and Wave
Propagation, Antennas, Wire and Wireless Communications System, Microwave Communications and Principles,
Digital and Data Communications, Fiber Optics, Satellite, Broadcasting and Cable TV Systems Broadcasting and
Cable TV systems

2. KNOWLEDGE AND RELATED SKILLS
 EDI & ALL ENTERPRISE SOFTWARES: Excellent knowledge in all B2B services
proficient in using all EDI software (TrustedLink , BizManager /Bizconnect, Desktop EDI, Desktop ASN).
 FORMS / MAPS ANALYSIS EXPERT: creating edi specs based on client’s requirements.
 ANALYSIS OF DIFFERENT BUSINESS NEEDS: providing IT solutions to all business needs
 WINDOWS / SERVER / AS400 / IBM I SERIES flatforms: windows 2003/2008 Servers, IBM AS400 system,
win95,2000,Vista,Xp, win7 (32/64 bit), MS SQL server,Excel,Microsoft Word etc.
 WEB BASED SOFTWARE : All B2B web based software
SIEBEL TICKETING SYSTEM
 ENTERPRISE NETWORKS / B2B VAN : (GXS/TGMS, Inovis , IE etc.)
 QUALITY TESTING FOR EDI FORMS / MAPS AND SPECIFICATION ANALYSIS
 MAPPING SOFTWARE : proficient in creating MAPS based on EDI standards
EDI TESTING SOFTWARE: proficient in using testing software to apply simple changes or enhancements, spot
errors/corrections to EDI Map data with regards to translation process or map logic.
SCRIPTING AND AUTOMATION
ERP SYSTEM
NETWORK CONNECTIONS: XML,AS1,AS2, HTTP,HPPTS, FTP,SFTP and other network configurations/connections
and basic setups.
DOCUMENT ENCRIPTION/ DECRIPTION / CERTIFICATION and LICENSING
 COMPLEX PROBLEM SOLVING: Providing Level 2 and Level 3 Technical support (software and Network issues)
 CUSTOMER SERVICE SKILLS: 3 yr Customer Service experience with Excellent communication skills (oral, written and
interpersonal)
 TRADING FLATFORMS: FOREX AND STOCKS (both local and international)
 FOREX TRADER -FXCM - TRADINGVIEW.COM
 STOCK AND COMMODITIES TRADER
 FIBONACCI -TECHNICAL ANALYSIS
 STRUCTURE TRADER
 EDI EXPERT
 HARDWARE AND SOFTWARE (Laptop / Desktop) configuration and setup
INTEREST
Electronics: Sound systems & home theatre installation and troubleshooting
Computers: Hardware and software installation and troubleshooting (modems, memory upgrade)
Online Gaming
 Forex Trading
Photography

3. AFFILIATIONS
 SMART TELECOMMUNICATIONS INC (RF ENGR : 2009-2010)
▪ Executing verification tests for 3G (Smart-Bro kit) and WA-WEI mobile devices during the
integration and validation phases of the product.
▪ Execute CDMA wireless handset physical layer, signaling layer, protocol, and feature
interaction test cases.
▪ Responsible for detailed work plans, schedules, tracking, project estimates, resources, and status
reports.
▪ Troubleshoot test equipment, analyze test data, and perform root cause analysis. Collect and analyze
protocol data logs.
▪ Manages issues and problem resolutions
▪ Experience creating and presenting technical recommendations to stakeholders and leadership teams
 Member of Institute of Electronics Engineers of the Philippines (IECEP-EMMSC)
 Officer of Alliance of United ECE Student (AUECES)
-Academic Committee Head
MCI GLOBAL - RF TEST ENGINEER (2010. – July 2011)
▪ Testing RF signals and base station and cell site signal performance
▪ Developing test plans while gathering test data using HUAWEI equipments to all networks covered by GLOBE, Sun and SMART
TELECOMS.
 GXS - SOFTWARE SUPPORT ENGINEER / SYSTEMS ANALYST
(Oct. 2011 – June 2015)
▪Acts as SYSTEMS ANALYST that transforms client's ideas/issues into technical stuff and solutions using available IT resources
▪ Acts as ADVANCE RESOLUTION / LEVEL 3 Support for all Electronic Data Interchange (EDI) software and network issues
▪ Acts as TIER II TECHNICAL ANALYST for forms /mapping issues, Change request and mapping configurations
▪ Acts as a SOFTWARE QA for all GXS’s software both for Windows/Server/as400/Iseries and web applications
▪ Works with internal and external customers to identify areas to leverage new use of enterprise level tools as well as ensuring existing
approach is most effective way.
▪ Acts as an administrator/ IT person/Network guy to all client who need to setup their connection to GXS’s network ▪ Performs
maintenance tasks/changes to all GXS softwares
▪ Documents processes and resolutions to all cases reported by the client using SIEBEL web app.
▪ Implements upgrades of the software as well as installing patches and license key/certificates
▪ Logs and tracks issues with vendors and provide resolution in timely manner.
PERSONAL QUALITIES
 Honest  Hardworking  Fast learner
 Fast learner  Team player  Good social skills
 Ability to meet tight deadlines  Great attention to details  Good communications skills