...english class

1. ENGLISH FOR TOUR GUIDES
UNIT 1
Welcoming Visitors
VOCABULARY

2. Tourism jobs are occupations in the travel industry, from planning a trip
to transportation and the services provided once the tourists arrive.
These careers often include customer service, logistics and
entertainment roles, which can be highly enjoyable for those who enjoy
interacting with people and helping them make the most of their time in
a location. These roles might be full-time and year-round, or they might
be part time or even seasonal. You are going to see 8 jobs related to
tourism.
English for Tour Guides| Unit 1 |Part 1

3. 8 jobs
related to tourism
These jobs can be found in
tourism industry.
They support each other and
help tourists enjoy their trip.
English for Tour Guides| Unit 1 |Part 1

4. 8. Ticket Operator
English for Tour Guides| Unit 1 |Part 1
7. Bellboy
6. Tourist Information
Center Staff
Tourist Information Center
5. Security Officer
4. Concierge
3. Usherette
2. Park Train Driver
1. Tour Guide

5. English for Tour Guides| Unit 1 |Part 1
Job Description
8. Ticket Operator
7. Bellboy
6. Tourist Information
Center Staff
5. Security Officer
4. Concierge
3. Usherette
2. Park Train Driver
1. Tour Guide explains tourist objects/sites
drives a special train around a park
leads people to the right entrance/seat
reserves a tour/performance for hotel guests
keeps the tourist sites safe
helps tourists with information about travel or sites
helps hotel guests with their luggage
sells tickets for performances or sites
Let’s see their tasks in
more details.

6. 1. Tour Guide
English for Tour Guides| Unit 1 |Part 1
Tour guides are professionals who
accompany tourists on guided visits to
various locations such as historical sites
and museums. They usually provide in-
depth information about the places they
are showing their guests and use their
expertise to educate and entertain.

7. 2. Park Train Driver
English for Tour Guides| Unit 1 |Part 1
A park train driver will drive
special train and take tourists
enjoy the park.

8. 3. Usherette
English for Tour Guides| Unit 1 |Part 1
An usherette works in organizing large
events such as entertainment complexes,
concert halls and sports arenas. An usher
is employed to assist guests in making
their way through the venue and to ensure
a safe and orderly experience for all
visitors. Many employees who hold this
position have a background in customer
service or the service industry.

9. 4. Concierge
English for Tour Guides| Unit 1 |Part 1
A concierge is a hotel professional who
helps travelers handle an array of tasks
during their stay including transportation,
activities and services. They have
traditionally been a fixture in high-end
hotels and might work for other types of
facilities or individuals as well.

10. 5. Security Officer
English for Tour Guides| Unit 1 |Part 1
Security officers are responsible for ensuring
the safety and protection of a company's
employees, visitors, and associated property.
Security officers are assigned to patrolling a
designated area, responding to safety and
security threats, and establishing a security
presence. Security officers work in office
buildings, retail stores, hospitals, colleges,
casinos, and much more.

11. 6. Tourist Information
Center Staff
English for Tour Guides| Unit 1 |Part 1
Tourist Information Center Tourist Information Center Staff are people who
provide all tourist information. They inform tourists
about what’s on offer in the town, area and region.
They have information about comfortable
accommodation, great cafés and restaurants,
attractions and places of interest, car trips, walking
and cycle routes, and of course shopping and
entertainment and how to get to tourist destination
quickly and easily by public transport.

12. 7. Bellboy
English for Tour Guides| Unit 1 |Part 1
Bellboy is a male worker, especially in the hotel, who
carries badges, delivers, and collects something on
behalf of the guest.
A bellboy has the following tasks:
✓ welcoming guests
✓ escorting guests with their baggage to their room
when check-in.
✓ escorting guests with their baggage from their room
when check-outs
✓ making the parking requests for guests vehicles
✓ Carefully and safely handling the luggage and
baggage of the guest.

13. 8. Ticket Operator
English for Tour Guides| Unit 1 |Part 1
A ticket operator is a person who is
responsible for selling tickets for concerts,
recitals, movies, plays, lectures, and other
events that require payment for entry.
Depending on the size of the venue and the
number of people who are attending a
given event, a ticket operator may be
responsible for selling tickets and admitting
ticket holders to the event.

14. 8. Ticket Operator
English for Tour Guides| Unit 1 |Part 1
7. Bellboy
6. Tourist Information
Center Staff
5. Security Officer
4. Concierge
3. Usherette
2. Park Train Driver
1. Tour Guide
Here are four places
where they can work at:
a museum a park
a theatre
a hotel

15. “Terus belajar
dan tingkatkan
kemampuan
Bahasa Inggrismu”
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