Tour guiding involves leading visitors and interpreting attractions for them. A tour guide plays several key roles, including leading visitors, providing information about destinations, and acting as an ambassador. Different types of tour guides include professional guides, private guides, and those who work in museums, parks, or focus on activities like adventure tours. To be effective, tour guides require strong communication, customer service, expertise about their destination, and leadership abilities. They utilize various tools in their work like microphones, maps, and printed materials to enhance visitors' experiences.
Tour Packages and Itinerary Preparation .pptxPankaj Chandel
Package holidays, popularly known as a tour package or simply the word ‘tour’ in the travel and tourism industry refers either to a package tour escorted or not escorted by the tourist guide.
When we say tour package, it means a pre-arrangement, prepaid trip that combines two or more travel components like airfare, airport transfer, accommodation, and other services. Practically, to define the tour package concept is complex one rather understand.
Holloway defines a tour package as “a total tourism product consisting of transportation from the market area to the destination, accommodation at the destination and recreational activities promoted by the tourists.”
According to Gregorg “a tour package is advertised journey including specific features, arranged and promoted with tour literature by a tour operator and paid for in full by the tourists before starting the tour.”
Technically, a package tour/tour package is a total tourism product as it generally includes transport from the origin place to the destination, accommodation at an en route place or at the destination and other recreational or travel services. These components are purchased by an individual, firm or company called the ‘tour operator‘. He combines all the travel components in a package and sells them at all-inclusive prices to the clients.
The term ‘tour’ was in vogue as early as 1670. The Britishers traveled to widen their knowledge of the continent, especially to study the culture and social life. This practice was gradually adopted by other lovers of cultural centers.
The result of the process was that many European historic and cultural centers were opened to the British tourist. By the early 1730’s the small fishing resorts around the British coast begin to attract tourists seeking to their diseases by drinking the sea-water or by immersing themselves in it.
The introduction of a rail link between the major centers in 1830, had a profound impact on the pleasure travelers for the first time. Many entrepreneurs began to inspire rail travel by organizing excursions for the public at discounted offers.
Responsible Tourism And Business EthicsSVS College
Cape Town Resolutions and Global Code of Ethics by World Tourism Oreganisation as presented at the National Conference at MES College, Ponnani, Kerala State, India on February 9, 2010
Have you ever think about the negative impacts brought to the environment and the local people when we go travel? How can we contribute to sustainable tourism by making responsible holiday choices? All these questions will be discussed in the meeting. If you want to know more about sustainable tourism, watch the presentation now!
A presentation on the various components of Tourism i.e. the 5 A's of tourism which are attraction, accommodation, accessibility, amenities, activities.
A lecture on Intermediaries and their role in the tourism industry for the subject Principles of Tourism II for the students enrolled in the College of International Tourism and Hospitality Management of the Lyceum of the Philippine - Cavite campus.
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
sub-areas
Meaning and definition
Main components of tour guiding
Terminologies Used In Tour Guiding
Understanding tour guide
Position of tour guide in tourism system
Types of tour guide
Roles of tour of guide
The term tour guide implies for a person who is related to a travel or tourism industry and who accompanies a troop of visitors who are unknown to a particular place.
Tour Packages and Itinerary Preparation .pptxPankaj Chandel
Package holidays, popularly known as a tour package or simply the word ‘tour’ in the travel and tourism industry refers either to a package tour escorted or not escorted by the tourist guide.
When we say tour package, it means a pre-arrangement, prepaid trip that combines two or more travel components like airfare, airport transfer, accommodation, and other services. Practically, to define the tour package concept is complex one rather understand.
Holloway defines a tour package as “a total tourism product consisting of transportation from the market area to the destination, accommodation at the destination and recreational activities promoted by the tourists.”
According to Gregorg “a tour package is advertised journey including specific features, arranged and promoted with tour literature by a tour operator and paid for in full by the tourists before starting the tour.”
Technically, a package tour/tour package is a total tourism product as it generally includes transport from the origin place to the destination, accommodation at an en route place or at the destination and other recreational or travel services. These components are purchased by an individual, firm or company called the ‘tour operator‘. He combines all the travel components in a package and sells them at all-inclusive prices to the clients.
The term ‘tour’ was in vogue as early as 1670. The Britishers traveled to widen their knowledge of the continent, especially to study the culture and social life. This practice was gradually adopted by other lovers of cultural centers.
The result of the process was that many European historic and cultural centers were opened to the British tourist. By the early 1730’s the small fishing resorts around the British coast begin to attract tourists seeking to their diseases by drinking the sea-water or by immersing themselves in it.
The introduction of a rail link between the major centers in 1830, had a profound impact on the pleasure travelers for the first time. Many entrepreneurs began to inspire rail travel by organizing excursions for the public at discounted offers.
Responsible Tourism And Business EthicsSVS College
Cape Town Resolutions and Global Code of Ethics by World Tourism Oreganisation as presented at the National Conference at MES College, Ponnani, Kerala State, India on February 9, 2010
Have you ever think about the negative impacts brought to the environment and the local people when we go travel? How can we contribute to sustainable tourism by making responsible holiday choices? All these questions will be discussed in the meeting. If you want to know more about sustainable tourism, watch the presentation now!
A presentation on the various components of Tourism i.e. the 5 A's of tourism which are attraction, accommodation, accessibility, amenities, activities.
A lecture on Intermediaries and their role in the tourism industry for the subject Principles of Tourism II for the students enrolled in the College of International Tourism and Hospitality Management of the Lyceum of the Philippine - Cavite campus.
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
sub-areas
Meaning and definition
Main components of tour guiding
Terminologies Used In Tour Guiding
Understanding tour guide
Position of tour guide in tourism system
Types of tour guide
Roles of tour of guide
The term tour guide implies for a person who is related to a travel or tourism industry and who accompanies a troop of visitors who are unknown to a particular place.
An introduction of the concept of tour guiding as a concept and as a profession. This presentation was created to augment the lecture on the same subject for the students of the College of International Tourism and Hospitality Management (CITHM) of the Lyceum of the Philippines - Cavite Campus for the subject Tour Guiding Services.
A professional guide is in varying degrees a business person – often freelance , sometimes employee, a travel industry representative , a public relations representative for his or her site, city , region , and country – as well as an educator , an entertainer , and a public speaker , among other roles.
- (Kathleen Lingle Pond , The Professional Guide , New York , 1993)
A professional guide is in varying degrees a business person – often freelance , sometimes employee, a travel industry representative , a public relations representative for his or her site, city , region , and country – as well as an educator , an entertainer , and a public speaker , among other roles.
- (Kathleen Lingle Pond , The Professional Guide , New York , 1993)
In this comprehensive guide, we will delve into the significance of tourist information and its role in enhancing the travel experience. Tourist information serves as an indispensable resource, offering vital guidance and information to ensure travelers make the most of their journeys. We will explore how it provides essential navigation assistance, promotes safety measures, fosters cultural understanding, facilitates trip planning, offers local recommendations, shares event information, provides accessibility details, and contributes to the economic growth of destinations. Join us as we uncover the multitude of reasons why tourist information is crucial for a positive and fulfilling travel experience.
Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
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3. Tour Guiding is the process of interpreting attractions to visitors,
directing, informing, instructing and leading them in the visited places.
Tour Guiding is usually for a shorter length of time. It refers to the
specific activity at a sight or an attraction for a scheduled portion of
time.
Tour Guiding refers to an act that provides assistance, information,
interpretation to people on organized tours, individual clients,
educational establishments, religious and historical sites, museums and at
venues of other significant interest. It should be done by a person who
has a recognized national or regional tourist guide qualification.
TOUR GUIDING
BACKGROUND
5. UNDERSTANDING
TOUR GUIDE
A Tourist Guide leads tourists on inbound tours to places of interest, and shares
information about the history and heritage. He/She brings groups of tourists to
destinations in the itineraries and delivers commentaries on features of the
places.
It is a person with an effective combination of enthusiasm, knowledge, personality
qualities and high standards of conduct and ethics who leads groups to the
important sites
7. TO KNOW
About the destination in terms of its history, geography, society, culture,
traditions, everyday life, etc.
TO TRANSLATE
The strangeness of a foreign culture into a cultural idiom familiar to the visitors.
They are visiting the place for the first time and would like to have an
explanation of all existing things that they come across.
TO PROVIDE
Access to otherwise non public territory. Visitors in alien land are skeptical. In
that situation, guides are the path finders.
EXPLORE New places, areas, etc.
WHY TOURISTS NEED GUIDE?
8. TO SELECT An itinerary- what to see and experience
TO HELP
With the management of limited time that visitors have at the destination.
Guides help visitors by taking through more important and interesting points in
shortest possible time and dividing available time among these attractions and
utilities.
TO BENEFIT
From the expertise to be introduced to an area by someone with detailed
information and personal experience.
TO ENJOY
Being taken care of. They would like to leave worries like ticket reservations,
management of time, arrangement of vehicle etc. to someone else and enjoy
the tour.
WHY TOURISTS NEED GUIDE?
9. TO AVOID The fear of being lost in an unknown place.
TO BE ABLE To meet and mix with natives without offending their sensitivities.
TO TRY Their hand at local things and have the excitement.
WHY TOURISTS NEED GUIDE?
11. TYPES OF
TOUR GUIDE
Professional tour guide- The professional tour guide is the most common type of
tour guide, and it's the primary type most people think of when thinking about a
tour guide. It's usually a full-time job, but it can also be part-time or a side gig.
They typically work with international tourists and are licensed international
tourist guides.
Private tour guide- A private tour guide accompanies paying clients on tours for a
fee but doesn't work full-time in the industry. Instead, they use their time off from
work or school to make extra money by giving guided tours to tourists in their city
or country. They can offer services based on their timetable as their managers.
12. TYPES OF
TOUR GUIDE
Academic tour guide- This tour guide works at an educational institution such as a
university or an art museum, giving tours to students, teachers, and other
community members. Academic tour guides earn additional income by educating
visitors and sales commissions on books, maps, and other merchandise sold
during tours. They usually have an educational background, study galleries and
cultural buildings, and are often fluent in many languages.
Freelance tour guide-A freelance traveller gives guided tours to tourists abroad
on vacation or business trips. They're adventure lovers who love private cruises to
nature and other places.
13. TYPES OF
TOUR GUIDE
Local tour guide- A local tour guide or escort works at a tourist attraction, such as
an amusement park or zoo. They may also be employed by a travel agency that
offers guided tours to visitors. Some local guides work independently and receive
payment directly from their customers instead of through an employer.
Cultural tour guide- The cultural guide focuses on the destination's traditions,
customs, and way of life and provides an immersive experience for travellers.
They may take the group to local markets, homes, or community events to give
them a glimpse into the daily life of the people in the area.
14. TYPES OF
TOUR GUIDE
Adventure tour guide-The adventure guide leads active and physically
challenging tours, such as hiking, biking, or kayaking. They are knowledgeable
about the local terrain and wildlife and may provide instruction and equipment
for the activities.
Museum tour guide- Museum guides work to offer insightful information to
museum guests by giving them background knowledge on exhibits, works of art
and artifacts. Museums may employ museum guides to chaperone guests and to
make the museum experience more interactive and engaging.
15. TYPES OF
TOUR GUIDE
Park tour guide-A park guide may work in assisting guests in theme parks, zoos,
state parks and national parks. A park guide may lead groups within the park,
pointing out noteworthy attractions and providing information for park guests.
Food and drink tour guide- The food and drink guide focuses on the destination's
local cuisine and beverage culture. They may take the group to local markets,
restaurants, or farms to try the local specialties and learn about the ingredients
and techniques used in the area.
17. QUALITIES OF A
TOUR GUIDE
Communication- Tour guides must have an ability to communicate well. This
includes eye contact, gestures and a clear pleasant speaking voice.
Customer service- Customer service is the assistance you offer your
customers and satisfy them with when they buy and use your products or
services. It helps leaving customers with good memories about you and your
service.
Significant, factual expertise- They should be a knowledgeable person on
attractions, destination and other issues of the country and/or the world.
The skills required for a certain position vary depending on the type of tour guide
you are. However, most tour guide employers seek candidates who have the
following abilities:
18. QUALITIES OF A
TOUR GUIDE
Charisma- Combining self-esteem with experience. Being confident enables
guide to carry on their tasks effectively, to put people at ease and to help
create an enjoyable experience.
Adaptability- Ability to be flexible and patient.
Punctuality- Tour guide should always be on time.
Leadership- They should have good leadership skills because they will often
entertain groups of people in busy cities or countries where a lot is happening
at once. Tour guides must be able to keep everyone together and make sure
no one gets lost or separated from the group. To do this effectively, tour
guides must be able to think quickly on their feet and come up with solutions if
something goes wrong during the trip
20. ROLES OF A TOUR GUIDE
A Pathfinder/Leader
- The guide as leader must have skills such as willingness to assume responsibility,
ability to organize and make wise decision, ability to respond to emergencies and
the skill to coordinate several administrative tasks simultaneously.
As Sales Representative
- Tour guides become representatives of their employers from the
commencement of every tour. Their performance influences not only current
visitor's experiences but also potential visitor's intention to buy products because
of effect due to word-of-mouth.
21. ROLES OF A TOUR GUIDE
Acts as Mediator
- A tour guide is a mediator as he/she builds bridges between local
communities/attractions and tourists. They facilitate positive interaction.
Act as Ambassador
- Tour guides act as ambassador since tour guides are the leading players in
enhancing the image and reputation of the destination. In representing their
locality, tour guides act on behalf of their country and hence, it is no surprise that
they are commonly referred to as "ambassadors"
22. ROLES OF A TOUR GUIDE
Act as Interpreter
- A tour guide reveal meanings, values and significance of local environments and
cultures.
Act as Coordinator
- Tour guides act as the link between the various suppliers and coordinate the
delivery of services from each. The supervision of luggage van handlers is
coordinated by the tour guide and assisted by the courier.
The Educator
- A tour guide plays a role as an educator/teacher/mentor, guiding the group
telling them where, what and when to look at, what to do and how to behave in
different destinations.n
24. TOOLS AND TECHNOLOGIES
Tour guides may use microphones, video cameras, maps, guide books and
display photos or diagrams in their work.
They may also use commentary notes that they write themselves and
memorize, as well as information handouts for visitors on their tour.
If they conduct long hours, they may also need to drive a bus or coach and use
equipment for cooking, navigation and setting up camp sites.
They are frequently required to wear uniform or special clothing that protects
them from harsh weather conditions and assists them in walking, trekking and
other tour activities.