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Chapter 7
Data Collection
Questions for Discussion
• What are the steps in the overall data collection process of
qualitative research?
• What are the key ethical considerations when collecting data?
• How does a researcher find people or places to study?
• What are typical access and rapport issues?
• What decisions influence the selection of a purposeful
sampling strategy?
• What type of information typically is collected?
• How is information recorded?
• What are common issues in collecting data?
• How is information typically stored?
• How are the five approaches both similar and different during
data collection?
2Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Data Collection Activities
3Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Data Collection by Approach (1)
4Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Data Collection by Approach (2)
5Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Ethical Considerations
• Protect anonymity by assigning numbers
or aliases
• Explain to participants the purpose of the
study
• Be aware of information shared off the
record that may harm individuals if
reported
• Become familiar with the context and
respectful of marginalized populations
6Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Institutional Review Boards
Submit a proposal
Most qual studies expedited
Minors or high risk: full review
Qual description may require quan language
Argue: qual interviews give participants control
7Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Data Collection: Site or Individual
• Narrative
– Find 1+ individuals
– Facet of relationships
• Phenomenology & grounded theory
– Need not be single site
• Ethnography
– Need single site
• Case study
– Single or multiple sites
8Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
The Site or Individual
Narrative
• Individuals who are accessible, willing to talk
• Inform participants of researcher motivation
• Individuals can shed light on the issue
Phenomenology
• Individuals must have experienced phenomenon
• Can articulate their lived experiences
Grounded Theory
• Participants participated in the process or action the
researcher is studying
• May be dispersed to provide contextual information
9Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
The Site or Individual (continued)
Ethnography
• Single site
• Intact culture-sharing group has developed shared
values, beliefs, and assumptions
Case study
• Select a site or sites to study
• May be programs, events, processes, activities,
individuals, or several individuals
• Collective case study is acceptable
10Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
The Site or Individual (continued)
• Study in your own organization or place of
work raises issues of power and risk to
researcher, participants, and site
• Data collection may introduce power
imbalance between researcher and
participants
• Can be political and jeopardize jobs
• When necessary, include multiple validation
strategies
11Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
The Consent Form Elements
• Right of participants to voluntarily withdraw from
the study at any time
• Central purpose of the study and the procedures
to be used in data collection
• Protection of the confidentiality of the respondents
• Known risks associated with participation
• Expected benefits to accrue to the participants
• Signature of the participant as well as the
researcher
12Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Purposeful Sampling Strategy
• Qualitative researcher use a purposeful
sampling approach.
• Major decisions in purposeful sampling
– Whom to select as participation or sites
– The specific type of sampling strategy
– The size of the sample to study
13Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Typology of Sampling Strategies (1)
14Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Typology of Sampling Strategies (2)
15Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Forms of Data Collection
• Observations
– Field notes
– Participant to non-participant
• Interviews
– Closed to open-ended
– Focus groups
• Documents
– Private to public
– Journals, letters, (auto)biographies, and records
• Audiovisual materials
– Photos, videos, website, sounds, text messages, and
objects
16Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Innovative Data Collection
• Online data collection
– Virtual focus groups, web-based interviews
– E-mail or text-based chat
– Internet message boards and social media
– Consider ethics: consent forms
• Arts-based research methods
• Visual ethnography
• Photo elicitation
– Photovoice: participants take pictures
17Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Procedures for Interviewing
Decide transcription logistics
Use good interview procedures
Obtain consent
Locate distraction-free place
Refine through pilot testing
Design & use an interview protocol
Use adequate recording procedures
Distinguish type of interview
Identify interviewees
Determine open-ended research questions
18Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Types of Observation
• Complete participant
– Helps establish rapport
• Participant as observer
– Participant role more salient
– Recording data may distract researcher
• Nonparticipant/observer as participant
– Researcher as outsider
• Complete observer
– Researcher neither seen nor noticed
19Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Steps for Observation
Prepare thick and rich notes immediately
Withdraw slowly
Have someone introduce you to build rapport
Record description and interpretation
Design and use an observational protocol
Distinguish type of observation base on observer role
Identify who or what to observe
Select site
20Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Recording Procedures
• Interview protocol
– Use a header
– Place space between questions
– Memorize questions & order
– Write closing comments
• Observational protocol
– Header
– Descriptive notes
– Reflective notes
21Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Field Issues (1)
• Entry and organizational access
– Convincing individuals to participate
– Building trust & credibility
– Researcher’s ‘stance’
• Procedures for observations
– Role of inquirer & when to switch
– Taking field notes, recording quotes
– Funneling broad to narrow picture
22Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Field Issues (2)
• Dynamics between interviewer and interviewee
– Phrasing of questions
– Equipment; transcribing
– Interviewer-interviewee relationship
• Power dynamics
• Interviewees’ ability to articulate
• Documents and audiovisual materials
– Locating materials & obtaining permission
– Journaling
• What instructions
• Appropriateness re writing skills
• Reading handwriting
– Recording: room sounds, camera location
23Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Data Storage and Handling
Back up collected information
Use high quality recording equipment
Develop master list of information
types
Protect anonymity by masking names
Develop data collection matrix
24Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.
Five Approaches Compared
• Types of data collection
– Case and narrative studies: multiple forms
– Grounded theory and phenomenology: primarily interviews
– Ethnography: participant observation and interviews
• Unit of analysis
– Narrative, phenomenology, grounded theory: individuals
– Case study: group of individuals
– Ethnography: cultural systems
• Field issues
– Ethnographers have written extensively, varies widely across all
approaches
• Intrusiveness
– Phenomenology and grounded theory: less intrusive
– Narrative, ethnography, and & case study: more intrusive
25Creswell, Qualitative Inquiry & Research Design 4e.
SAGE Publishing, 2018.

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Data Collection Process

  • 2. Questions for Discussion • What are the steps in the overall data collection process of qualitative research? • What are the key ethical considerations when collecting data? • How does a researcher find people or places to study? • What are typical access and rapport issues? • What decisions influence the selection of a purposeful sampling strategy? • What type of information typically is collected? • How is information recorded? • What are common issues in collecting data? • How is information typically stored? • How are the five approaches both similar and different during data collection? 2Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 3. Data Collection Activities 3Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 4. Data Collection by Approach (1) 4Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 5. Data Collection by Approach (2) 5Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 6. Ethical Considerations • Protect anonymity by assigning numbers or aliases • Explain to participants the purpose of the study • Be aware of information shared off the record that may harm individuals if reported • Become familiar with the context and respectful of marginalized populations 6Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 7. Institutional Review Boards Submit a proposal Most qual studies expedited Minors or high risk: full review Qual description may require quan language Argue: qual interviews give participants control 7Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 8. Data Collection: Site or Individual • Narrative – Find 1+ individuals – Facet of relationships • Phenomenology & grounded theory – Need not be single site • Ethnography – Need single site • Case study – Single or multiple sites 8Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 9. The Site or Individual Narrative • Individuals who are accessible, willing to talk • Inform participants of researcher motivation • Individuals can shed light on the issue Phenomenology • Individuals must have experienced phenomenon • Can articulate their lived experiences Grounded Theory • Participants participated in the process or action the researcher is studying • May be dispersed to provide contextual information 9Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 10. The Site or Individual (continued) Ethnography • Single site • Intact culture-sharing group has developed shared values, beliefs, and assumptions Case study • Select a site or sites to study • May be programs, events, processes, activities, individuals, or several individuals • Collective case study is acceptable 10Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 11. The Site or Individual (continued) • Study in your own organization or place of work raises issues of power and risk to researcher, participants, and site • Data collection may introduce power imbalance between researcher and participants • Can be political and jeopardize jobs • When necessary, include multiple validation strategies 11Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 12. The Consent Form Elements • Right of participants to voluntarily withdraw from the study at any time • Central purpose of the study and the procedures to be used in data collection • Protection of the confidentiality of the respondents • Known risks associated with participation • Expected benefits to accrue to the participants • Signature of the participant as well as the researcher 12Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 13. Purposeful Sampling Strategy • Qualitative researcher use a purposeful sampling approach. • Major decisions in purposeful sampling – Whom to select as participation or sites – The specific type of sampling strategy – The size of the sample to study 13Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 14. Typology of Sampling Strategies (1) 14Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 15. Typology of Sampling Strategies (2) 15Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 16. Forms of Data Collection • Observations – Field notes – Participant to non-participant • Interviews – Closed to open-ended – Focus groups • Documents – Private to public – Journals, letters, (auto)biographies, and records • Audiovisual materials – Photos, videos, website, sounds, text messages, and objects 16Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 17. Innovative Data Collection • Online data collection – Virtual focus groups, web-based interviews – E-mail or text-based chat – Internet message boards and social media – Consider ethics: consent forms • Arts-based research methods • Visual ethnography • Photo elicitation – Photovoice: participants take pictures 17Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 18. Procedures for Interviewing Decide transcription logistics Use good interview procedures Obtain consent Locate distraction-free place Refine through pilot testing Design & use an interview protocol Use adequate recording procedures Distinguish type of interview Identify interviewees Determine open-ended research questions 18Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 19. Types of Observation • Complete participant – Helps establish rapport • Participant as observer – Participant role more salient – Recording data may distract researcher • Nonparticipant/observer as participant – Researcher as outsider • Complete observer – Researcher neither seen nor noticed 19Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 20. Steps for Observation Prepare thick and rich notes immediately Withdraw slowly Have someone introduce you to build rapport Record description and interpretation Design and use an observational protocol Distinguish type of observation base on observer role Identify who or what to observe Select site 20Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 21. Recording Procedures • Interview protocol – Use a header – Place space between questions – Memorize questions & order – Write closing comments • Observational protocol – Header – Descriptive notes – Reflective notes 21Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 22. Field Issues (1) • Entry and organizational access – Convincing individuals to participate – Building trust & credibility – Researcher’s ‘stance’ • Procedures for observations – Role of inquirer & when to switch – Taking field notes, recording quotes – Funneling broad to narrow picture 22Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 23. Field Issues (2) • Dynamics between interviewer and interviewee – Phrasing of questions – Equipment; transcribing – Interviewer-interviewee relationship • Power dynamics • Interviewees’ ability to articulate • Documents and audiovisual materials – Locating materials & obtaining permission – Journaling • What instructions • Appropriateness re writing skills • Reading handwriting – Recording: room sounds, camera location 23Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 24. Data Storage and Handling Back up collected information Use high quality recording equipment Develop master list of information types Protect anonymity by masking names Develop data collection matrix 24Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.
  • 25. Five Approaches Compared • Types of data collection – Case and narrative studies: multiple forms – Grounded theory and phenomenology: primarily interviews – Ethnography: participant observation and interviews • Unit of analysis – Narrative, phenomenology, grounded theory: individuals – Case study: group of individuals – Ethnography: cultural systems • Field issues – Ethnographers have written extensively, varies widely across all approaches • Intrusiveness – Phenomenology and grounded theory: less intrusive – Narrative, ethnography, and & case study: more intrusive 25Creswell, Qualitative Inquiry & Research Design 4e. SAGE Publishing, 2018.

Editor's Notes

  1. Individuals are chosen because they can purposefully inform an understanding of the research problem or central phenomenon in the study.