1. asia cornelious
Irving, TX
cornelious.asia@gmail.com - 2623233303
WORK EXPERIENCE
Server
Razzoos Cajun Café - Irving, TX - August 2016 to Present
integrity - must comply with cash and credit card handling policies and protect the Company’s assets
Guest Service Orientation - anticipating guests’ needs and consistently following Razzoo’s Steps of Service
Active Listening - giving full attention to what other people are saying, taking time to understand the points
being made, asking
questions as appropriate and not interrupting at inappropriate times
Speaking - talking to others, i.e., managers, co-workers, guests, to convey information effectively
Social Perceptiveness - being aware of others’ behavior and reactions and understanding why they react as
they do
Critical Thinking - using logic and reasoning to identify the needs of a given situation
Reading Comprehension - understanding written communications and documents
Arithmetic - utilizing basic math skills relative to position requirements, i.e., guest checks, payments, tip sharing
Problem Sensitivity - the ability to tell when something is wrong or is likely to go wrong, and recognize when
to bring to the attention of the Manager on Duty
Memorization - the ability to remember information, ie., Company standards and procedures, Steps of Service,
menu, drink offerings and recipes
Handwriting - legible writing skills for various Company forms and documents
Time Sharing - the ability to shift back and forth between two or more activities or sources of information
Team Oriented - actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive
and cooperative working relationships with team members and participating in a team oriented environment
Safety Focused - ability to adhere to Company safety standards at all times
Work Schedule - ability to work agreed-upon schedule which may include evenings, weekends and holidays;
and to be at work on time
UPS Package Handler
UPS - Carrollton, TX - May 2016 to Present
Known for understanding and following instructions in a timely manner
• Familiar with discerning numbers in order to scan packages appropriately
• Well versed with manual and automated packaging machines
• Exceptional communication skills
• Physically dexterous with the ability to carry over 50 lbs
• Willing to work a flexible schedule
• Able to work without supervision
Customer Service Representative/ Sales representative
AT&T - Dallas, TX - February 2015 to May 2016
Develop and attain customer experience and sales objectives for store. Sell all products and services offered
by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing
customer contracts and warranties, pulling products from inventory, accepting customer payments and filing
the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and

2. service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store
Manager regarding local competition and product/service needs. Handle service inquiries from customers.
Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure
an extraordinary customer experience.
Store Lead
TMOBILE - San Antonio, TX - October 2013 to May 2015
Merchandised store displays to keep store environment visually appealing and optimized for equipment
promotions
Resolved customers questions and addressed issues and complaints in person or via phone and email
correspondence
Performed normal sales representative duties
Achievement’s:
6 Time Employee of the Month
EDUCATION
trade in Office assistant
st. louis job corps - St. Louis, MO
2010 to 2011
hsd in hsd
washington park - Racine, WI
2006 to 2010
SKILLS
48 wpm (4 years), interpersonal communication (5 years), multitasking/priorotizing (5 years), Initiative and
problem-solving abilities (5 years), Public speaking (2 years), Leadership Development (2 years)
CERTIFICATIONS
TABC
2013
Food Handler
August 2017
ADDITIONAL INFORMATION
Volunteer Work-
Morris walton sports entertainment
Score kept,also ticket and concession stand volunteer for city highschool lead, AAU tournaments.
Basic Bartending
PGA GOLPH TOURNAMENT
temp assignment