Stephanie Rock is seeking a position in customer service. She has over 5 years of experience in customer service roles including as a merchandiser at Crate and Barrel, a sales associate at Girl Scouts of Orange County, and a sales associate in women's shoes at Macy's. Her responsibilities in these roles involved customer service, sales, merchandising, inventory management, and administrative tasks. She is currently studying Diagnostic Ultrasound/Sonography at Bellevue College and has an Associate's degree in English and Statistics from Orange Coast College.

1. STEPHANIE ROCK
14345 SW Osprey Dr. 61F, Beaverton, OR 97008 | (714)322-8613 | sarock87@gmail.com
SKILLS
Over 5 years in customer service environments.
Ability to create positive professional first impressions.
Knowledgeable in medical terminology
Knowledgeable in MS Outlook, Excel, and Word.
Reliable, responsible, and able to learn new systems/tasks quickly.
WORK EXPERIENCE
April 2015- June 2016
March 2012-
November 2013
November 2007-
October 2011
Merchandiser/Stock Associate, Crate and Barrel
· As a merchandiser/stock associate I am responsible for replenishing the sales floor, implementing and
maintaining displays, creating and fixing signage, processing web orders - ups orders - and customer pick-
ups, processing shipments and back orders, maintain order database, and general floor and stockroom
maintenance
Sales Associate, Girl Scouts of Orange County
· As a sales associate my duties included greeting and assisting customers with purchases and returns,
communicating in house and with customers via phone and email, organizing – merchandising – and
maintaining sales floor and registers, completing customer orders from store –fax –and online, counting
shipments, providing accurate customer logs and closing reports, assisting in Girl Scout events and annual
inventory.
Sales Associate – Women’s Shoes, Macy’s Inc.
· As a sales associate I was responsible for customer service, greeting customers, assisting customers with
needs, meeting and exceeding sales goals, opening and closing registers, opening company credit cards
and processing payments, merchandising/maintaining shoe displays, counting shipments, and assisting
with annual inventory.
EDUCATION
January 2016
January 2011-
December 2013
Diagnostic Ultrasound/Sonography (current), Bellevue College
English and Statistics (in progress), Orange Coast College
June 2005 Diploma, Brea Olinda High School
REFERENCES
(650)208-3836
(562)745-4985
Mark Benson, Crate and Barrel
Evelyn Sanchez, Girl Scouts of Orange County
(562)484-4953 Mercedes Ramirez, Girl Scouts of Orange County