1. Yakalla Kankanamge Praneeth
Asanga Ruwansiri
P.O. Box-128717, Ferrari World, Yas Island Abu Dhabi
F&B Department
Email: asangaka2007@yahoo.com
Mobile #: +971 55 442 6584
OVERVIEW
To obtain a position desired in a service oriented industry, to be able to impart and further
enhance my talents and skills for the attainment of the desired goals and for the continuous
progress of the company.
CAREER PROFILE
FERRARI WORLD - ABU DHABI UAE
Team Leader (Pre-Opening Member)
Ristorante Cavallino (Semi-Fine Dining, Italian Cuisine)
Including Special Event Banquets Operation
November 2010- present
CORE WORK ACTIVITIES and DUTIES
Food and Beverage Operations
• Creates and nurtures a property environment that emphasizes motivation,
empowerment, teamwork, continuous improvement and a passion for providing service.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property to make sure everything are in proper
standard.
• Demonstrates self-confidence, energy and enthusiasm.
• Motivates and encourages colleagues to solve guest and employee related concerns.
• Develop and maintain an elegantly appointed environment, with superior staff,
dedicated to an attentive, distinctive experience for all dining periods.
• To assist with hiring, training, supervising and discipline all outlet colleagues.
• To anticipate, in advance, all materials and supplies and assure their availability.
• To observe daily conditions of all physical facilities and equipment in the outlet and
make recommendations for corrections and improvements as needed.
• To understand all food and beverage items offered, including ingredients, methods of
preparation and proper service
• To control standards, performance, employees' conduct, dress code, appearance,
sanitation, etc., according to established policies.
2. • Responds quickly and proactively to guest's concerns.
• Takes ownership of a guest complaint/problem until it is resolved or it has been
addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and
externally.
• Sets service expectations for all guests internally and externally.
• Maintains record and follow up files of purchases, shipments and related matters.
• Manage guest queries in a timely and efficient manner.
• Work within budgeted guidelines in relation to Food and Payroll
ADDITIONAL BACKGROUND
CENTAURIA GROUP HOTELS SRI LANKA
Captain Waiter for Centauria Hill Resort (Pre-Opening Member)
January 2009 to September 2010
HOLIDAY INN HOTEL, MINHAL KSA
(Intercontinental Hotel Group)
WAITER
September 2006 to September 2008
ROYAL PALM BEACH HOTEL SRI LANKA
WAITER
August 2005 to August 2006
LEADERSHIP/ CURRICULAR DUTIES:
• Followed National Apprentice Ship Board Certificate Course in Hotel Food & Beverage in
2003 to 2004
• Certified for F&B Team Leader in Ferrari World Abu Dhabi
• Awarded for Outlet Colleagues of the Month for February and March 2011
• Certified for Farah Recognition Award of “INTEGRITY” March and July 2011
• Certified for Farah Recognition Leader ship Award
• Certified for the Task Trainer
• Certified for the Group Trainer
• Excel intermediate Certificate
• HACCP intermediate Certificate
SPECIAL SKILLS
3. • All kind of Food &Beverage Service Knowledge
• Very good knowledge HACCP
• Excellent communication skills; maintain positive relations with Colleagues and guest in
high-volume
• Easily to handle guests’ inquiries, requests, complaints and corrects problems promptly
• Monitors Guests satisfaction and takes personal responsibility to ensure it
• Induct, train, coach, and lead the Colleagues to consistently superior levels of
performance
• Excellent in Word, Excel, Power Point and Eatec, Info-genesis as well as micros
knowledge.
EDUCATIONAL BACKGROUND
School Attended – EMBILIPIRIYA MAHA VIDYALAYA
General Certificate of Education (Advance Level) Examination 2003
General Certificate of Education (Ordinary Level) Examination 2000
PERSONAL DETAILS:
Civil Status : Single
Age : 30
Nationality : Sri Lankan
Religion : Roman Catholic
Birthday : July 24, 1984
Birthplace : 373/A, Embilipitiya,Rathnapura
Heigth : 5'6"
Weigth : 135 lbs.
Language : English and Sri Lanka
PERSONAL REFERENCES: (upon request)
I hereby certify that the above information is true to my best of knowledge and abilities.
YakallaKankanamgePraneethAsangaRuwansiri