Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
IICBTRe-Inventing Hospitality, Products & Services
Profile• Established in Jan’07• First independent coffee & Barista service school in the  region• Provide comprehensive so...
Benefits to Organizations•   Staff retention & higher performance•   Employee productivity& knowledge•   Enhance customer ...
Hospitality Programs• Restaurant/Café Service Skills• Art of Coffee Making• Supervisory Skill Development Program• Café Ma...
Hospitality Programs• Leadership & Team Building• Customer Service Skills• Organizational Induction Program• Corporate Eti...
Barista Skills Academy
Introduction• In today’s operation of a coffee shop or a  quick service restaurant (QSR) every  member of staff needs to p...
Introduction• The objective of the ‘Barista Skills Academy’ is to  transform each participant into a multi-tasking individ...
Key Learning• Barista Skills• Service Skills• Etiquette and Manners in the Hospitality  Industry• Practical training in a ...
EligibilityWho can attend?• Individuals who want to start a career or   seek a part time opportunities in QSR• Working ind...
Course Duration• 3 months (theory & practical)• 1 month internship• Certification:• Certificate of Achievement is awarded ...
Upcoming SlideShare
Loading in …5
×

Barista Skill Academy

6,124 views

Published on

The objective of the Barista Skills Academy is to transform each participant into a multi-tasking individual who will be able to perform multiple functions in a given restaurants/cafes environment.Coffee preparation, customer service, hygiene, selling skills, situation handling and confidence building are main areas of focus in the training.

Published in: Career, Education, Business
  • Be the first to comment

Barista Skill Academy

  1. 1. IICBTRe-Inventing Hospitality, Products & Services
  2. 2. Profile• Established in Jan’07• First independent coffee & Barista service school in the region• Provide comprehensive soft skills based training programs to hospitality and leisure retail business to enhance competency• Offer bespoke training services for franchisee in leisure retail business
  3. 3. Benefits to Organizations• Staff retention & higher performance• Employee productivity& knowledge• Enhance customer satisfaction• Increase in revenue• Reduced cost and wastage
  4. 4. Hospitality Programs• Restaurant/Café Service Skills• Art of Coffee Making• Supervisory Skill Development Program• Café Management / Restaurant Management• Barista Skills Academy• Junior Chef’s Academy ( soon)
  5. 5. Hospitality Programs• Leadership & Team Building• Customer Service Skills• Organizational Induction Program• Corporate Etiquette & Events• Concept / Design / Menu Development• Project Consultation
  6. 6. Barista Skills Academy
  7. 7. Introduction• In today’s operation of a coffee shop or a quick service restaurant (QSR) every member of staff needs to perform more than just ONE function
  8. 8. Introduction• The objective of the ‘Barista Skills Academy’ is to transform each participant into a multi-tasking individual who will be able to perform multiple functions in a given restaurants/cafes’ environment:• Coffee preparation, customer service, hygiene, selling skills, situation handling and confidence building are main areas of focus
  9. 9. Key Learning• Barista Skills• Service Skills• Etiquette and Manners in the Hospitality Industry• Practical training in a restaurant
  10. 10. EligibilityWho can attend?• Individuals who want to start a career or seek a part time opportunities in QSR• Working individuals in F&B operations
  11. 11. Course Duration• 3 months (theory & practical)• 1 month internship• Certification:• Certificate of Achievement is awarded upon attaining minimum mark of 70% on the theoretical & practical tests

×